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Tile Experience Reviews

4.8 Rating 2,129 Reviews
95 %
of reviewers recommend Tile Experience
Company Reviews Product Reviews
960
 Questions Insights Metrics Info
4.8
Based on 2,129 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

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Customer Support
Verified Buyer
“The epoxy resin grout I bought from this company failed to set properly which was the manufacturer's fault and not this company. However, Lee did not try and fob me off and immediately and without any prompting from me sent a replacement and at over £30 a tub, this was not a giveaway. Throughout, the Tile Experience did all they could to put the matter right and I rate their service as very good indeed. I would certainly use them again”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“The delivery was on time and the tiles represented good value for money. I would have given 5 stars but the tiles were 96 mm square, not the 100 mm it states on the advert and box.”
Helpful Report
Posted 8 years ago
Hello, This is a situation that occurs from time time. Most manufacturers recommendations state that the covered area includes a grout joint of 4mm per square metre, particularly on using modular sized tiles (100x100, 200x200 etc.) as often contractors can match the wall and floor grout lines together. This has no effect on the overall appearance of the tiled area, but it can make a difference when using both together.
Posted 8 years ago
Customer Support
Verified Buyer
“Excelent response. Delivered on time.”
Helpful Report
Posted 8 years ago
Thanks so much for your review. We appreciate the feedback. Hope to see you again soon regards the Tile Experience
Posted 8 years ago
Anonymous
Verified Buyer
“Great service, delivered in time”
Helpful Report
Posted 8 years ago
Thanks so much for your review. We appreciate the feedback. Hope to see you again soon regards the Tile Experience
Posted 8 years ago
Anonymous
Verified Buyer
“Tiles were delivered quickly. Excellent price. Would highly recommend”
Helpful Report
Posted 8 years ago
Thanks so much for your review. We appreciate the feedback. Hope to see you again soon regards the Tile Experience
Posted 8 years ago
Customer Support
Verified Buyer
“The help and assistance I received was absolutely fantastic,including the ordering and delivery.”
Helpful Report
Posted 8 years ago
Thanks so much for your review. We appreciate the feedback. Hope to see you again soon regards the Tile Experience
Posted 8 years ago
Customer Support
Verified Buyer
“When i asked to add to my order before it was dispached not only did they do so but the did it for FREE!!”
Helpful Report
Posted 8 years ago
Thanks so much for your review. We appreciate the feedback. Hope to see you again soon regards the Tile Experience
Posted 8 years ago
Customer Support
Verified Buyer
“I have nothing to say. Your system is working smoothly.”
Helpful Report
Posted 8 years ago
Thanks so much for your review. We appreciate the feedback. Hope to see you again soon regards the Tile Experience
Posted 8 years ago
Customer Support
Verified Buyer
“Excellent service.”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Tiles were delivered very promptly and look as good as I had hoped. Three tiles had broken corners but fortunately it wasn't a problem.”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Helpful staff and order arrived quickly”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Excellent service and delivery”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Excellence customer service. Great products, great price, fast delivery. Have recommended to friends and family with confidence.”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Great service. Will definitely recommend.”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Excellent price and prompt delivery.”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Product ordered delivered very quickly at a very good price”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Fast delivery”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Ordered a free sample. Arrived very promptly. Tile was very good quality and would have been fine but thicker than I really wanted so in the end did not order. Will certainly try here again in future.”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Customers services worked fast and efficiently. Great service. thanks.”
Helpful Report
Posted 8 years ago
Customer Support
Verified Buyer
“Items arrived before I expected. Products competitavely prices and in stock for the colors I wanted. Great service.”
Helpful Report
Posted 8 years ago
Tile Experience is rated 4.8 based on 2,129 reviews
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