Login
Start Free Trial Are you a business?? Click Here

Tile Experience Reviews

4.8 Rating 2,074 Reviews
95 %
of reviewers recommend Tile Experience
4.8
Based on 2,074 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Anonymous
Anonymous  // 01/01/2019
Awesome Service from start to finish. The process to order online was fantastic and completely hassle free. I received my order as agreed extremely well packaged and on time. I would highly recommend Tile Experience to all if you are after competitive pricing, amazing selection of high quality products and awesome service. I will definitely be back for more bathroom supplies. *****
Helpful Report
Posted 11 months ago
Good communication and fast delivery.
Helpful Report
Posted 11 months ago
Updated about order when received and when order in post order arrive as time schedule on day thanks
Helpful Report
Posted 11 months ago
Fast delivery- very pleased. Needed to match tiles around newly installed sink and couldn't find them anywhere else.
Helpful Report
Posted 11 months ago
Asked for a sample tile which came through in a couple of days. Great service.
Helpful Report
Posted 11 months ago
Excellent project and service. Well priced.
Helpful Report
Posted 11 months ago
Looked everywhere for a classic square, white, gloss tile and found it with Tike Experience. Really prompt delivery and packaged really well. These are perfect tiles for my coaster makes. Thank you. 😊
Helpful Report
Posted 11 months ago
I requested a sample of a plain white glazed 100mm square tile and they sent me one free of charge, for which I am very grateful. It was very well packed, too.
Helpful Report
Posted 1 year ago
Kept me informed very pleased
Helpful Report
Posted 1 year ago
Excellent service and speedy delivery
Helpful Report
Posted 1 year ago
Great price and next-day delivery. Also, Tile Experience was one of the only retailers selling Marmox 4mm backer board. Very happy to have dealt with them!!
Helpful Report
Posted 1 year ago
Ordered an item on Monday 18th December which was due to be delivered 1-2days. This is Saturday 23rd December and still no delivery. Is this acceptable?
Helpful Report
Posted 1 year ago
Excellent speedy service from these guys. The customer service is 5 star send them an email and you got your answer in 30minutes. Very helpful will be using again in the future
Helpful Report
Posted 1 year ago
Arrived quickly and on time postage is expensive for smaller orders.
Helpful Report
Posted 1 year ago
Unfortunately the it was out of Tile Experience and the courier had damaged my delivery so badly that I had to refuse it. I sent an email to Tile Experience notifying them of this. Within minutes they phoned me , they informed me it was too late to do a next day replacement delivery - I informed them I really needed it tomorrow as it would delay the job - they pulled out all the stops and the next morning it was delivered !! Would definitely use them again
Helpful Report
Posted 1 year ago
Super quick service. Tiles arrived in perfect condition.
Helpful Report
Posted 1 year ago
I only ordered one small item but I still received excellent service both on the phone and at the warehouse when I went to collect it. At the warehouse, four different people asked if I was being taken care of, and this was while they were all obviously doing other jobs. Top notch!
Helpful Report
Posted 1 year ago
Well wrapped. Good service.
Helpful Report
Posted 1 year ago
Easy ordering , quick delivery , well packaged
Helpful Report
Posted 1 year ago
Samples were delivered very quickly. Final order placed late evening. Overnight I changed my mind about the finish ie ordered Matt but wanted to change to Gloss. I phoned first thing and they changed the order while they were dispatching. Tiles arrived safely the following day. Very helpful and friendly service. Good quality tiles.
Helpful Report
Posted 1 year ago
Tile Experience is rated 4.8 based on 2,074 reviews