Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,107 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,107 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered 1x wall tile sample and 3x tile trim samples from Tile Experience . Only received the tile sample. After 7 days of waiting I bought trim locally instead. It's now 10 days later and still no trim samples. Can't trust the company with my money if they can't send the sample.”

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Posted 5 months ago

“The sample was posted through my letterbox with no fragile label, so when I opened the package, the product was in pieces as it had fallen on the hard floor.”

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Posted 5 months ago

“Easy website to use and prompt delivery.”

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Posted 5 months ago

“We have not used our tiles yet, waiting for our handyman to fix our step. Would applaud the service given during the ordering process and the delivery was very prompt.”

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Posted 5 months ago

“Good product, very responsive, fast delivery. Thank you”

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Posted 5 months ago

“Very positive experience. Great communication and speedy delivery. Reasonably priced. Would definitely recommend and use Tile Experience again.”

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Posted 5 months ago

“Ordered some Marmox Thermoblocks and adhesive online on Monday morning and they were delivered the folllowing day. Well packaged. Emails confirmed a delivery timeslot. Good product and customer service.”

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Posted 5 months ago

“Items arrived, packing was not good at all and the grout bag had split open as a result of lack off inside packaging. Called and left a voicemail to request a call to discuss, nothing, will not use again.”

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Posted 5 months ago

“Competitive prices and prompt delivery”

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Posted 5 months ago

“Very, very Very fast delivery!”

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Posted 5 months ago

“Good experience, nice people, easy ordering and collection, reasonable prices.”

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Posted 5 months ago

“Quick service and good communication. This is the second time I’ve used them and I’m very pleased with the service and products”

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Posted 5 months ago

“Service and Delivery excellent. I was kept informed the whole time. Thanks for speedy service.”

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Posted 5 months ago

“Only ordered a free sample sent and packaged well Unfortunately not what we required but good service”

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Posted 5 months ago

“The Tile Experience rang me to say would be late by a few weeks. However the order arrived within about a week and I was very pleased. I cannot fault their service.”

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Posted 5 months ago

“Ordered on line to collect Waited at the back of the store for 10 minutes for collection So not bad at all”

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Posted 5 months ago

“Very good. Two tiles arrived broken but a quick phone call and replacements arrived the following day.”

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Posted 5 months ago

“Nice tiles”

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Posted 5 months ago

“Great customer service, prompt delivery. Will definitely use again. Recommended.”

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Posted 6 months ago

“Fast delivery, well packaged tiles as described. Thanks”

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Posted 6 months ago

Tile Experience is rated 4.8 based on 2,107 reviews