Tile Experience Reviews

“ I highly recommend this company. My experience was quite different but very positive. I purchased wrong building materials and the company customer service took care of the refund immediately. I was really impressed and cannot thank them enough for sorting it out so quickly. ”

“ Customer support was excellent. I had ordered the wrong tiles and they took them back without question. There was no restocking charge and gave me a full refund. Briilant!! Will use them again. Thank you Lee ”

“ Excellent service despite the product being out of stock. Let me know straight away and processed refund instantly. Would highly recommend ”

“ Quick friendly service,very fast refund,thankyou👍 ”

“ The website was easy and straightforward to use. I found the item that I needed at an amazing price. I was chuffed to bits, but then I was emailed the next day to be told that the item was discontinued by the manufacturer and I would receive a full refund. I appreciated the prompt reply and my refund being processed straight away, but I was disappointed that the item was still showing for sale online when it's actually not. ”

“ Tile Experience customer service was good, they agreed that the delivery service wasn't good enough and they gave me a refund on the £12 delivery cost. ”

“ Unfortunately the replacement tiles we ordered (which incidentally arrived very promptly) were not suitable. After an exchange of emails, as the Tile Experience could not provide what I required, a full refund was promptly given. ”