Tile Experience have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Fast delivery and good price but when they were delivered 6 out of 40 were broken. More the fault of careless delivery drivers I would imagine
”
- Charlotte
“
Great price and speedy delivery.
Can’t rate the product performance yet as too soon to tell
”
- Stephen Clegg
“
Friendly staff with good knowledge of their products , good price and delivery on time.
”
- Anonymous
“
Easy to use website, good selection of tiles in various sizes and colours. Quick delivery service.
”
- Satu
“
Excellent service and delivery
”
- Antonia
“
Thank you for the great service, quick delivery & the no quibble replacement tiles sent. Many thanks
”
- Mark
“
Item out of stock. Wasted time and petrol going to collect something that wasn't there.
Now trying to get my refund 4 days later and counting..
”
- CHERRY-ANNE Mccaskie
“
Bad Experience, cancelled order as wasnt delivered on time. Tile Experience still sent the order even though i had purchased from elsewhere. Promised collection, several conversations via telephone (which is also a nightmare to get anyone to answer the phone) basically fobbing me off! Still awaiting REFUND over a month later!!!!!!!!!
”
- David Wombwell
“
We will have to see how long it takes for the refund to come through.
”
- Adele Shadwell
“
Easy to use website, good selection of tiles in various sizes and colours. Quick delivery service.
”
- Satu
“
great service, quick and easy well packed and perfect product.
”
- Anonymous
“
Supplied free tile sample promptly, extremely good service.
Highly recommend
”
- Sharon