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Tile Experience Reviews

4.8 Rating 2,092 Reviews
95 %
of reviewers recommend Tile Experience
4.8
Based on 2,092 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Anonymous
Anonymous  // 01/01/2019
The sample tiles arrived in record time. unfortunately, neither tile is a good match for my originals. I have since decided to replace the whole hearth using sandstone slabs. Many thanks for your assistance.
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Posted 2 years ago
Tiles were easy to order and were delivered quickly.
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Posted 2 years ago
seems reliable, first time ordering, all was good and delivery on time
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Posted 2 years ago
Excellent product and fast, efficient process.
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Posted 2 years ago
Easy to order and very speedy delivery.
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Posted 2 years ago
Really excellent, found exactly what I was looking for, plus grout and adhesive, delivered the next day as they said it would. Bri;lliant.
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Posted 2 years ago
Great service sample arrived next day and we have now placed an order.
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Posted 2 years ago
Very helpful staff
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Posted 2 years ago
Very happy with the ties and very fast delivery
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Posted 2 years ago
I had an amazing experience!!!!! Service was great!!!!!! I ordered for collection and the person who served me was more than excellent!!!!!! Really well done!!!!
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Posted 2 years ago
Simple, easy and straightforward
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Posted 2 years ago
Made an order on the 13/05/2022 for next day delivery for monday. Got a call the same day I made the order to inform me that they will deliver for the Tuesday due to stock. However, they delivered at 4:30pm which has left me behind programme on my project due to no materials on site. When I contacted to chase my order sales agent was not professional and kept saying I quote"complaints email is the following" did not want to take ownership in helping me with my problem. I was going to make a credit account due to lots of purchases I make, however, due to bad customer service I have had a change of heart.
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Posted 2 years ago
Responded well to enquiry on phone. Ordered on web goods arrived quickly as described. Really helpful
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Posted 2 years ago
Tiles delivered next working day as advertised. No damage, well packaged. Would definitely buy from here again
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Posted 2 years ago
Ordered a number of tile trim samples, it was very easy to use the website and I appreciated the speedy delivery of these.
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Posted 2 years ago
Ordered a sample tile for free. This was dispatched promptly. Thank uou for a great service.
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Posted 2 years ago
Free samples and well priced tiles. Delivery was pretty quick too. Decent company from my experience.
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Posted 2 years ago
The Victorian tiles are lovely. Excellent customer service answered my email very quickly and very efficiently. Thank you
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Posted 2 years ago
Quick friendly service,very fast refund,thankyou👍
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Posted 2 years ago
Tile order delivered on time, correct quantity/variety and very securely wrapped to avoid transit damage. Proper courier used - not your Hermes or DPD standard.
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Posted 2 years ago
Tile Experience is rated 4.8 based on 2,092 reviews