Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,088 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,088 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Anonymous

Anonymous // 01/01/2019

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“Good service with fast delivery and reasonable price”

Helpful Report

Posted 1 year ago

“It's hard to say. I ordered a sample, which I would have been willing to pay for, but which was free. What arrived was a pale blue tile the size of a coaster. I didn't get any idea of the marbling effect, or what the gold would look like. I mean it was no effort to me - but I couldn't possibly decide to buy based on what I got. I emailed to ask if there was another way to get a sample and didn't hear back.”

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Posted 1 year ago

“The item arrived poorly packaged and broken. Tried calling several times to report issue but they do not answer the phone. Left a message but no callback or email. I had to source a replacement locally at my own expense. Very dissatisfied. It was a very poor tile experience”

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Posted 1 year ago

“Gods service, items arrived promptly and well packaged Lithofin intensive cleaner, works on Marshall’s ceramic paving”

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Posted 1 year ago

“Fantastic service. Not only are the tiles great, but the next day delivery really is next day, and the people who work there are actual humans who email you back and call you, and speak politely and try to fix your problems. I had an issue with a few tiles that had broken in transit and I was sent new ones before I knew it. Lee was particularly great in this respect and called me minutes after I’d emailed to confirm. Couldn’t recommend these guys more.”

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Posted 1 year ago

“Excellent, courteous, helpful and prompt service.”

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Posted 1 year ago

“Excellent service, prompt delivery and the product is as expected and described.”

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Posted 1 year ago

“The products I needed at a good price and next (working) day delivery, all positive.”

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Posted 1 year ago

“Recently purchased an item from Tile Experience. Ordering was very easy but the delivery wasn't. Thankfully dealing with the company (Lee) regarding this issue was excellent and very communicative. As the delivery cost was a lot more than normal, I was disappointed with the handling. Had it not been for that I would have rated it five star. Please sort out your delivery company. They need to allow communication in order to change times if the person isn't home and leave a note to say delivery was attempted. Without that, how is the customer to know what is going on.”

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Posted 1 year ago

“I missed the midday deadline for next day delivery but order still arrived next day!”

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Posted 1 year ago

“Huge selection of great value tiles and a very reasonable next day delivery charge (unlike some others!)”

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Posted 1 year ago

“From the two experiences of using tile experience they stack up well, both prices and delivery times have been very good. The deliveries have been on time with a guided slot of two hours text sent the morning of delivery, which is essential to me. They arrived well packaged , undamaged and on time. The price and choice are excellent”

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Posted 1 year ago

“Great quick service, Items arrived well packaged”

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Posted 1 year ago

“A first-class company with a fist class service. Very helpful on the phone. Delivery bang on time. I would recommend them to all especial any one who needs a little guidance.”

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Posted 1 year ago

“Great Service from start to finish. Easy ordering online. Excellent click and collect service.”

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Posted 1 year ago

“Would highly recommend, delivery was quick, and tiles were packed very well, great choice of tiles and products.”

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Posted 1 year ago

“Really good service, we needed 1 tile it was large and so a box would have been very expensive Ordered online, it came when expected and well packaged”

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Posted 1 year ago

“Materials ordered were at the right price , delivery fee was good value , next day delivery delivered on schedule.”

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Posted 1 year ago

“Ordered a Shower Niche and paid for next day delivery, which didn't happen. On receiving the goods, the Box it was packaged in had clearly been squashed and the corner of the Niche was damaged. The product is as described in size, shape and construction but should be protected by bubble wrap to avoid damage in post. Luckily I also bought the waterproof tape which was used to cover up the damage. Cost of product is competitive but I'd rather pay an extra pound or two to get it undamaged.”

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Posted 1 year ago

“Fast, efficient service and good value for money.”

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Posted 1 year ago

Tile Experience is rated 4.8 based on 2,088 reviews