Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,088 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,088 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 4 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

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“Bought 17 Marmox boards the price was the best on the internet, product as expected and was delivered on the following day in the middle of the 3 hour time slot given on a pallet to prevent damage. Not used this company before but will definitely use in the future highly recommended.”

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Posted 1 year ago

“Wanted to see a sample tile which The Tile Experience sent within 48 hours free of charge. Brilliant service”

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Posted 1 year ago

“Great selection of tiles and beneficial that you can order sample.”

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Posted 1 year ago

“Order was easy and delivered quickly.”

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Posted 1 year ago

“Prompt service great company much thanks !!”

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Posted 1 year ago

“Excellent service!”

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Posted 2 years ago

“Ordered a few tiles for craft project they arrived, good quality, well packaged and in good time.”

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Posted 2 years ago

“Super service, good quality tiles, excellent delivery service. Just to add the packaging was very good and sound. Than you.”

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Posted 2 years ago

“Great service and delivery. Stock always available and the sales team is willing to help.”

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Posted 2 years ago

“Ordered a sample to match existing. Super fast and super easy order system and tile and completely free for the sample.”

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Posted 2 years ago

“First class support from Tile Experience. Unfortunately the colour was wrong for our project.”

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Posted 2 years ago

“Customer support was excellent. I had ordered the wrong tiles and they took them back without question. There was no restocking charge and gave me a full refund. Briilant!! Will use them again. Thank you Lee”

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Posted 2 years ago

“goods arrived on time. all my questions were answered thanks”

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Posted 2 years ago

“Fantastic service, prompt responses unfortunately poor packaging department but broken tiles were replaced the following day.”

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Posted 2 years ago

“Free grout samples were great and I was able to pick perfect colour grout for my kitchen. Delivery was quick and reliable.”

Tile Experience 5 star review on 16th January 2023

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Posted 2 years ago

“Excellent products and delivery, items were extremely well packaged and I wouldn't hesitate to use this company again.”

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Posted 2 years ago

“I would love to give you a great review if I had received my purchase but I was told they was being delivered between 13-15 and 15-15on Thursday 12th and they did not deliver and still haven’t.the delivery company was APC and I am not very happy as I needed them to fit on Friday!!”

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Posted 2 years ago

Hi Neil, Sincere apologies that you did not receive your order when expected. The order was dispatched on time so as you say should have been with you before the weekend. We had no communication from APC so did not realise you had not received your delivery until we saw your review. We always aim to fulfil our next day promise, however sadly sometimes things do happen that are beyond our control.

Posted 2 years ago

“Very impressed with this company. Good communication and honest about delivery times. Products arrived exactly when I requested/they agreed. Very competitive prices too.”

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Posted 2 years ago

“Very impressed kept me informed from placing my order to delivery, good customer service.”

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Posted 2 years ago

“There was a quick and efficient response to my enquiry”

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Posted 2 years ago

Tile Experience is rated 4.8 based on 2,088 reviews