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Tile Experience Reviews

4.8 Rating 2,127 Reviews
95 %
of reviewers recommend Tile Experience
4.8
Based on 2,127 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Smooth transaction A++
Helpful Report
Posted 5 years ago
Simple ordering process, quick delivery.
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Posted 5 years ago
Easy to order on line; next day delivery, arrived on time, excellent service. Great value for money.
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Posted 5 years ago
Good website, excellent service. Speedy delivery. The tiles are excellent as well
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Posted 5 years ago
Good product quality at a very competitive price. The customer service which I received during my purchase was exceptionally good and my goods were delivered exactly 22 hours after I placed the order on line. Could not have asked for anything better!
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Posted 5 years ago
Excellent service with free next working day delivery way down into Cornwall. Thanks
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Posted 5 years ago
Order delivered as planned, very good service, would use this Company on other projects. Don McIndoe
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Posted 5 years ago
Ordered a few samples which arrived a couple of days later excellent service.
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Posted 5 years ago
Quick and responsive service
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Posted 5 years ago
Everything arrivedwell packed and undamaged and oñ time
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Posted 5 years ago
Prompt order acknowledgement and shipment, part of packaging undone and open on arrival but goods seem intact - otherwise would have been a vg rating.
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Posted 5 years ago
The delivery was exceptionally quick, the price paid for the goods was 25% cheaper than other retailers. Absolutely brilliant. I will be buying more from these guys.
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Posted 5 years ago
Excellent service! I placed my order on Thursday morning and the materials were delivered before 10:00 the following day! The product was also excellent and fulfilled my requirements completely.
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Posted 5 years ago
Always good service
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Posted 5 years ago
Very good service and advice, only ordered a sample tile but it arrived quickly and was free. One thing, the tile was broken so maybe Tile Experience should have a word with the couriers or package tiles better with more padding. Would recommend.
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Posted 5 years ago
I was very happy with the tiles I purchased.
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Posted 5 years ago
Great service Great product
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Posted 5 years ago
Good sample service but tile was not packed well and was cracked on arrival
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Posted 5 years ago
Speedy delivery and quality quarry tiles. Thank you
Helpful Report
Posted 5 years ago
The delivery was done by pallet line which ment that they would only deliver to the kirb side,which is not good. The boxes of tiles were very.
Helpful Report
Posted 5 years ago
Good Morning Mr Stares. Firstly thank you for making a purchase through our company and secondly i'm sorry for the unexpected irritation on having to hand move all the tiles into your home. Company policy as stated in our FAQ section and Returns and Delivery section is that we only offer a kerbside service when it comes to delivery. Usually if it was on one of our own vehicles in the London area we would gladly help unload them but because we use external courier companies nationwide they tend to just unload and go due to the high volume of deliveries that they have to make and also the insurance implications if anything were to go wrong while moving the tiles. I am again sorry for the irritation caused but we will endeavour to always help our customers when and if we can when we are the deliverers of tiles. We hope that despite this setback that your tiling project goes well and the final product looks great. Have a great day The Tile Experience
Posted 5 years ago
Tile Experience is rated 4.8 based on 2,127 reviews