Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,092 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 4 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

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“"Sensible" prices and delivery as promised. No complaints and will shop with them again”

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Posted 2 years ago

“Please can you send me an invoice, I have not yet received one for my order last week,apart from that very good”

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Posted 2 years ago

“Really helpful to receive free samples. Arrived quickly. Thank you”

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Posted 2 years ago

“Very helpful customer service when I needed help with the delivery.. unfortunately 1 tile was broken...”

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Posted 2 years ago

“Delighted with my order. Really helpful and knowledgeable staff helped me place my order. Delivery was super quick and I will be very happy to deal with this company again, I highly recommended them”

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Posted 2 years ago

“Easy to order, received quickly, good product.”

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Posted 2 years ago

“Excellent prompt service Very good price Well packaged Will definitely recommend”

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Posted 2 years ago

“Brilliant service, really fast delivery. Packaging could have been a bit better, but chipped tiles were replaced, equally as fast. Very efficient, totally professional.”

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Posted 2 years ago

“Ordered samples and they were packed well and delivered very quickly xx”

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Posted 2 years ago

“Great experience with my order. I will continue to oder from this reliable company”

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Posted 2 years ago

“Good range of tile trim and quick delivery.”

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Posted 2 years ago

“Very happy with the service. Had put the wrong address. Order was made out of office hours. But call up next morning and was able to amend without any difficulties. Advisor was very accommodating. Delivered to site as promised.”

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Posted 2 years ago

“Requested a sample tile which arrived very quickly. Just waiting for advice now before ordering tiles adhesive and grout. Great service so far.”

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Posted 2 years ago

“Super quick delivery of tile samples and packaged really well. It’s really helped us to make a decision”

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Posted 2 years ago

“good service delivery very quick great products”

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Posted 2 years ago

“Ordering was easy, delivery was swift so great on both counts, yet to use the product so have no comment”

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Posted 2 years ago

“Lovely product but the postage cost was £18. That Is insane. Adjust that please, it puts me off using you.”

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Posted 2 years ago

“Room for improvement. Ordered 138 tiles plus adhesive/grout for a little job on a hearth 36 tiles turned up damaged due to inadequate packaging. Nobody answers the phone, had to find the company on social media and ask for them to call me. Advisor seemed annoyed that I was calling about receiving a box full of broken bits I took an additional email but replacements were sent, they took twice as long to arrive as the original order and again arrived with another five damaged. Managed to use damaged ones for cuts and inconspicuous areas as I'd already run out of time and patience. Tiles are beautiful, it really is a shame that the packaging is so poor. (Fragile items in a thin single wall box wrapped in a bit of bubble wrap?, An extra quid on packaging would have saved £70+ in replacements 🤷🏻‍♂️)”

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Posted 2 years ago

“Sample tiles arrived very quickly and after deciding what I wanted I ordered and they were dispatched promptly. I was 2 tiles short but a quick phone call resolved this and they were sent immediately Very good service Thankyou”

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Posted 2 years ago

“ordered some free samples to see how they matched / contrasted with my existing tiles. They Arrived very quickly and great tiles.”

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Posted 2 years ago

Tile Experience is rated 4.8 based on 2,092 reviews