Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,106 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,106 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

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“Great tiles, fast delivery, super service all 'round.”

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Posted 3 months ago

“Great experience, top quality products, competitive prices and fast delivery. Happy customer.”

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Posted 3 months ago

“Great service. Tiles arrived as quickly as promised, what more could we want?”

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Posted 3 months ago

“Dealing with The Tile Experience is easy and great value, the only downside was the delivery company taking an extra day delivering due to vehicle breakdown.”

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Posted 3 months ago

“Ordered a sample tile which arrived next day. Was happy with sample and so I ordered a batch and was delighted with the service offered - tiles arrived well packaged. Would highly recommend Tile Experience to everyone.”

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Posted 3 months ago

“From start to delivery So helpful from sending a sample tile to ordering on line to delivery Would highly recommend and will be returning for any other tiling needs”

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Posted 3 months ago

“Order on time & no broken or defects excellent service 👍”

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Posted 3 months ago

“Friendly and efficient staff”

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Posted 3 months ago

“I ordered four tile samples in one delivery. All delivered rapidly and safely at no charge. I subsequently called to clarify details on the tiles needed and got a good clear response.”

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Posted 3 months ago

“Good delivery time. Love these tiles. Unfortunately two of them are chipped.”

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Posted 3 months ago

“Happy with the tiles but not with customer service. Delivery guy had no manners and why do we pay a delivery fee if they’re going to leave the items this far from the house? Wouldn’t even put it near the gate even though he had a trolley do the work for him. Was clearly annoyed when I wouldn’t keep the pallet too and that I’d asked him to take it with him. Great tiles but would be reluctant to recommend based on delivery staff.”

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Posted 3 months ago

“Tile were delivered on time and in good order. Thankyou!”

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Posted 3 months ago

“Fast efficient service”

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Posted 3 months ago

“Excellent customer service. Tile initially delivered got damaged during transport and when I complained it was immediately addressed and I was sent a replacement day after. Also refunded the money I paid for next day delivery. Tile quality was good. Thanks for the prompt service.”

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Posted 3 months ago

“I have given 5 stars because of the fast and efficient service that you provided, and the ease of ordering and payment online. However, the delivery company that you use let you down. Even though my wife and I were home to take the delivery, we were unaware that they had been delivered until my wife received a email. The driver didn't bother knocking our door, in fact he didn't approach the door or even come onto our driveway. He was caught on a Ring doorbell leaning over our fence from the road, and deposited the heavy box of tiles on a old bird bath that had plants growing in it, squashing the plants. My wife complained to the delivery company by email and she never received a response from them.”

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Posted 3 months ago

“Fast delivery - very well packed!”

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Posted 3 months ago

“very efficent system to order sample tiles”

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Posted 3 months ago

“Excellent experience - fast and efficient!”

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Posted 3 months ago

“Good communication. Prompt delivery and grout just as we ordered.”

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Posted 3 months ago

“Tiles as described and just what I needed. Quick delivery and well packaged”

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Posted 4 months ago

Tile Experience is rated 4.8 based on 2,106 reviews