Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,092 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 4 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rapid response to order Thanks”

Helpful Report

Posted 3 years ago

“I bought some terrazzo tiles from the company and it was a great service from beginning to end. The website was fast and slick, the delivery was prompt (faster than Amazon items ordered on the same day!) and the delivery driver was polite and helpful. A problem with damages was handled promptly and professionally and I got a replacement, no questions asked, within 48 hours. The quality of the product itself and the value for money, was good.”

Helpful Report

Posted 3 years ago

“Very prompt delivery, good communication, just as described, thankyou”

Helpful Report

Posted 3 years ago

“Reasonable price for a quality product and efficient delivery.”

Helpful Report

Posted 3 years ago

“Quick delivery of sample tiles which my customer was pleased with. I was quite pleased to receive a discount code, which to my disappointment didn't work. After calling them to be given another code to try I found the price had gone up by around 10%(this code didn't work either). Having left the items in my basket I was emailed another code in the form of a coupon (this also didn't work). Now shopping around to buy the tiles elsewhere as already quoted my customer on the original prices.”

Helpful Report

Posted 3 years ago

“Very quick in sending samples and my contractor placed an order which he is told will arrive in a few days. Only gripe was I could not get through to their sales on the phone. The number on the website was answered by recorded message, voicemail or simply dropped the calls.”

Helpful Report

Posted 3 years ago

“Next day delivery. Super service, I recommend it to everyone.Thank you.”

Helpful Report

Posted 3 years ago

“Ordered silicon which couldn't be delivered via courier. Was contacted immediately, order was sent via Royal Mail instead. Great service, fast, efficient and went the extra mile!!”

Helpful Report

Posted 3 years ago

“Very good service. The free sample arrived on time.”

Helpful Report

Posted 3 years ago

“This was my first purchase from Tile Experience with the added complications over the festive period. That said the ordering was clear and simple on-line, my e-mail communications were swift polite and professional. and the delivery was unbelievably swift. Two large boxes sealed and also a call from the delivery company which was also appreciated The item was exactly as I ordered and I would not have any hesitation in dealing with Tile Experience again Peter”

Helpful Report

Posted 3 years ago

“Brilliant service. I ordered my tiles easily and they arrived the next day for collection - with no delivery charges! Thank you team.”

Helpful Report

Posted 3 years ago

“Very fast service and tiles carefully packed”

Helpful Report

Posted 3 years ago

“One part of my order turned up the next day which was brilliant. The other part we ordered still has not shown up 2weeks later.”

Helpful Report

Posted 3 years ago

“Very efficient pleasure to deal with”

Helpful Report

Posted 3 years ago

“Very pleased with the service, considering it was right on Christmas eve when the order was placed,thanks.”

Helpful Report

Posted 3 years ago

“Order paid for next day delivery. It didn't come at all. Contact with the sales department heavy. I do not recommend.”

Helpful Report

Posted 3 years ago

“Goods delivered on time, but poorly packaged, customer service was excellent and replacements sent immediately, can not fault service”

Helpful Report

Posted 3 years ago

“The order has not arrived and nobody picks up the phone. Very poor service.”

Helpful Report

Posted 3 years ago

“I have never had such a pleasant and easy experience as I did with Tile Experience. The staff members are very helpful and provide great customer service. They actually stock the tiles so no waiting time for them to be sent from the manufacturer. The staff provided me with all of the information I needed so that I could make my purchase instantly. They even delivered the next morning which was a godsend! I can highly recommend this company.”

Helpful Report

Posted 3 years ago

“Fast delivery and extremely well packed, brilliant.”

Helpful Report

Posted 3 years ago

Tile Experience is rated 4.8 based on 2,092 reviews