Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,093 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,093 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 4 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

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“Service and response were excellent”

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Posted 3 years ago

“I ordered some grout online from the Tile Experience and received it within two hours! The company saw I lived on a road nearby so hand delivered straight to my door. Outstanding service.”

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Posted 3 years ago

“Very good site, order came when they said it would, no complaints”

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Posted 3 years ago

“Quick an easy order process and delivered early morning next day”

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Posted 3 years ago

“Excellent service Excellent quality Delivered next day!”

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Posted 3 years ago

“What I ordered I got”

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Posted 3 years ago

“I called in to try and buy some quarry tiles for an outside job. Both staff that served me were very helpful and friendly showing me what was available.The young man carried the tiles to the car and the lady who served me was also very helpful. I had looked on line but these tiles came in a lot cheaper and the quality looks good. I had rung in advance to check on availability an the lady checked to confirm . She also remembered me from my earlier call.”

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Posted 3 years ago

“Fantastic service. Ordered no problem online, perfectly sensible, fair price and our adhesive arrived in good order in the Scottish Highlands less than 48 hours later. 5 star.”

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Posted 3 years ago

“Order was placed on Saturday and arrived Tuesday as expected. The order was short 1 item. I contacted the company and was informed they would send the missing item next day which they did. Excellent customer service and would use them again. 5 stars given,primarily based on customer service in resolving the issue.”

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Posted 3 years ago

“Great product with great service”

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Posted 3 years ago

“Tiles arrived 24 hours after placing the order. None were broken so top marks to The Tile Experience.”

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Posted 3 years ago

“Next day delivery didn't happen. The following day the courier didn't phone ahead, as promised, before arriving at the site. He then decided that the vehicle was too large to get to site (ridiculous as plenty of other vehicles of similar size had managed it) and drove away. . He wasn't prepared to deliver to a more accessible site offered nearby as this messed up his schedule. Finally arrived three days later (admittedly the weekend was in between). Would give this one star except that Jack at Tile Experience busted a gut to try to get the courier company to deliver within a reasonable time.”

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Posted 3 years ago

“My first lot of tiles arrived all smashed. One e-mail later and next day delivery of replacement tiles - thank you.”

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Posted 3 years ago

“Fantastic service ordered one day here the next product excellent”

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Posted 3 years ago

“lovely tiles, fast pallet deivery over 200 miles away, so well packed no broken tiles in 450 tiles :-) and the best price...GOLD standard service guys thanks”

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Posted 3 years ago

“Ordered my lovely tiles and next day delivery without any hassles... superb!”

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Posted 3 years ago

“Fast to deliver but would of been nice for driver to ring the bell or even knock on the door instead was left out side and got soaked and to top of driver sign for item himself”

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Posted 3 years ago

“Ordered Saturday delivered Tuesday, driver was great and general customer service was excellent, they found out all delivery details and called me back . Tiles were in good order and well packed. Thank you”

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Posted 3 years ago

“very quick service”

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Posted 3 years ago

“Good Price. Prompt delivery. God range of products. No problems.”

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Posted 3 years ago

Tile Experience is rated 4.8 based on 2,093 reviews