Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,108 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 12th April 2019

John Cox

Anonymous

Anonymous // 01/01/2019

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“Ordering and selecting the tiles were easy. Paying easy. But delivery v poor waited on 2 delivery spots no one turned on the 3rd day delivery they came tiles were very well pack with cardboard and thick layer of bubble wrap even then the couriers have damaged one box of 100 tiles at least 21 broken. V. Poor handling.”

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Posted 1 year ago

“Excellent service no matter how large or small the order”

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Posted 1 year ago

“ordered some specific Mapei coloured silicone that I could not get very easily on Friday before the bank holiday and i received the material this morning Tuesday great service thank you”

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Posted 1 year ago

“Product arrived very quickly .”

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Posted 1 year ago

“Easy to order. Fast delivery.Driver was very helpful placing boxes of tiles”

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Posted 1 year ago

“Excellent service Very quick delivery”

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Posted 1 year ago

“Quick delivery of tile backer board, and trim delivered directly from manufacturer. Unfortunately the tile trim arrived bent, as cardboard tube Was bent during transit. Courier company DX is very poor - had terrible experience with them before when buying from another retailer. They do not take sufficient care of consignments. Do not use DX.”

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Posted 1 year ago

“very quick delivery, good price ideal for my use. shame can not sign in on website could of saved a few quid with the offer.”

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Posted 1 year ago

“A1 service , ordered , confirmed and delivered on time!”

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Posted 1 year ago

“Tiles were purchased for family member. Website easy to use, as was order process. Quick delivery.”

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Posted 1 year ago

“I took delivery of the tiles and took photos of the boxes which I noticed had some corner damaged when my tiler opened the boxes the corners were damaged. Fortunately, he said he could get over the damage I am surprised that there is no corner protection inside the boxes The tiler was also surprised they did not come supplied in a modular format.”

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Posted 1 year ago

“Ordered Marmox boards from these guys and the company themselves are very good had an issue with delivery that’s why 4 stars otherwise would have been five. Communications are very good in finding out what happened to order which the delay was down to the courier. Have ordered again and this experience was great will use again and recommend”

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Posted 1 year ago

“Second purchase from this company. Easy to order and prompt delivery as before”

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Posted 1 year ago

“It is so useful to be able to order free samples. A good service and excellent communication.”

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Posted 1 year ago

“Really nice tile, and service from Tile Experience. I had misjudged the number of tiles I needed for the job but with Tile Experience and their almost next-day-delivery, it was no concern at all.”

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Posted 1 year ago

“I have only given a 4 star rating for one reason, and that was the delivery. The tiles I ordered are perfect and only waiting now for better weather to get them fitted. My disappointment was with the courier APC, I got my two hour time window, which they didn’t meet, then having no update on app to say what is happening, I drove 30 minutes the next morning early to the depot to collect them myself. The box itself looked as if it had been through the wars but all tiles were undamaged , So that soured the experience a little, or it would have been 5.”

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Posted 1 year ago

“Very prompt excellent service”

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Posted 1 year ago

“Easy ordering, quick delivery, great tile”

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Posted 1 year ago

“Ordered tiles easily got delivered really quickly really pleased with the whole experience”

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Posted 1 year ago

“Just what we needed at a good price and carriage.”

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Posted 1 year ago

Tile Experience is rated 4.8 based on 2,108 reviews