Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,075 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,075 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 4 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

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“Really nice tile, and service from Tile Experience. I had misjudged the number of tiles I needed for the job but with Tile Experience and their almost next-day-delivery, it was no concern at all.”

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Posted 1 year ago

“I have only given a 4 star rating for one reason, and that was the delivery. The tiles I ordered are perfect and only waiting now for better weather to get them fitted. My disappointment was with the courier APC, I got my two hour time window, which they didn’t meet, then having no update on app to say what is happening, I drove 30 minutes the next morning early to the depot to collect them myself. The box itself looked as if it had been through the wars but all tiles were undamaged , So that soured the experience a little, or it would have been 5.”

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Posted 1 year ago

“Very prompt excellent service”

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Posted 1 year ago

“Easy ordering, quick delivery, great tile”

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Posted 1 year ago

“Ordered tiles easily got delivered really quickly really pleased with the whole experience”

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Posted 1 year ago

“Just what we needed at a good price and carriage.”

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Posted 1 year ago

“Tile arrived within 2 days; no cost!”

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Posted 1 year ago

“Ordered sample tiles. Speedy response and delivery”

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Posted 1 year ago

“Excellent prompt service”

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Posted 1 year ago

“Ordered online as couldn't match the tiles I needed in stores. Extremely well packaged, took a while unwrapping to get to the actual tiles! Super swift delivery, using a decent courier. Arrived way before I needed them. If I need tiles again I will definitely be visiting these guys.”

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Posted 1 year ago

“Great company to do business with”

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Posted 1 year ago

“I recently ordered some sample floor tiles and they arrived really quickly, were well packaged and are of beautiful quality. I have made my choice now that I have seen them for real and will be ordering the tiles for my hallway very soon. I would definitely recommend The Tile Experience and praise them for their ‘free sample’ option - much better than just buying off the internet without seeing the real thing!”

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Posted 1 year ago

“Good quality tiles, perfect for my alcohol ink art work. Packaging was good.”

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Posted 1 year ago

“Excellent products delivered quickly and great prices.”

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Posted 1 year ago

“Brilliant service....thank you”

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Posted 1 year ago

“Good prices, and quality materials. Delivery is charged at next day rates but isn't next day. The web site makes a big issue about next day delivery if ordered before 12.00 noon, and there's no option to have economy delivery if under 50Kg, so you're stuck with paying premium delivery plus have to be available to check & sign for at any time between 8am & 5pm...so that's your next day wasted waiting in for nothing, and no progress on the project. But the very small print at the bottom of the web page it says next day is not guaranteed, because the couriers are beyond Tile Experiences control. So in summary why mess your customers about just so you can charge premium rates for something you can't achieve?”

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Posted 1 year ago

“I ordered a sample of quarry tills 150 x 150 x 12mm black and I received it very quickly, the colour is certainly not black so I will not buy any.”

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Posted 1 year ago

“Easy ordering service, tiles arrived as promised, well packed. Would definitely use the tile experience again”

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Posted 1 year ago

“Excellent customer service and delivery”

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Posted 1 year ago

“Good service, goods arrive promptly and very well packaged”

Tile Experience 5 star review on 17th July 2023

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Posted 1 year ago

Tile Experience is rated 4.8 based on 2,075 reviews