Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,130 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 27th February 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered a Shower Niche and paid for next day delivery, which didn't happen. On receiving the goods, the Box it was packaged in had clearly been squashed and the corner of the Niche was damaged. The product is as described in size, shape and construction but should be protected by bubble wrap to avoid damage in post. Luckily I also bought the waterproof tape which was used to cover up the damage. Cost of product is competitive but I'd rather pay an extra pound or two to get it undamaged.”

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Posted 2 years ago

“Fast, efficient service and good value for money.”

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Posted 2 years ago

“Great experience, fast delivery. I would definitely recommend.”

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Posted 2 years ago

“Recently requested a couple of samples from Tile Experience and although I appreciate these are fre samples, having them arrive in multiple pieces was extremely disappointing. Again I appreciate this could have happened in transit but they weren't protected very well with a thin wrapping of bubble wrap around them and in a padded envelope. Even more disappointing is the lack of website update. The tile we wanted showed "in stock" but the next day "out of stock." We contacted the seller via phone to be advised they are indeed out of stock and they had no idea when they'd be coming back in stock. An hour later website shows "in stock." Yet another phonecall confirmed no stock.”

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Posted 2 years ago

“Great tiles, fast delivery”

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Posted 2 years ago

“Fast delivery, well packed - definitely will use again”

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Posted 2 years ago

“Samples arrived well before time Thank You.”

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Posted 2 years ago

“Good range, fair prices, quick delivery - with tiles well packaged.”

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Posted 2 years ago

“Good product but late delivery”

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Posted 2 years ago

“A easy website to navigate … a great selection of tiles … speedy delivery … I’m very happy with this product … also the fitters are pleased with the quality”

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Posted 2 years ago

“I ordered a pallet of levelling compound at 11 30am . The pallet arrived the following day at 10 am. Excellent is all I'll say 🫡”

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Posted 2 years ago

“The sample arrived within two days Excellent service”

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Posted 2 years ago

“Good service, good communication, and fast delivery.”

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Posted 2 years ago

“Great all round service, Excellent quality of stainless tile trim, speedy informative delivery with helpful customer service. Highly recommended, Thank you”

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Posted 2 years ago

“Products as expected, good delivery and no damaged tiles.”

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Posted 2 years ago

“I only ordered a few for patching an area of old tiles. These were the closest match and were ordered and delivered swiftly, safely and do the job to my satisfaction.”

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Posted 2 years ago

“Very professional and pleasant staff.”

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Posted 2 years ago

“I requested a sample from Tile Experience, very promptly delivered. Excellent tile. Impressed.”

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Posted 2 years ago

“Very efficient and delivered very quickly… excellent service and would defo recommend”

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Posted 2 years ago

“Excellent service from ordering to delivery! Will certainly use again, thankyou.”

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Posted 2 years ago

Tile Experience is rated 4.8 based on 2,130 reviews