Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,061 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,061 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“I needed to order three sample tiles for a job we have coming up soon. There was an offer for 'free' sample tiles. I was not able to work out how to take you up on the offer?? The samples are fine and we will order soon. Just a comment”

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Posted 2 months ago

“Communication was good, packaging good but price of transit wasn’t good value for money”

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Posted 2 months ago

“Excellent and prompt service.”

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Posted 2 months ago

“I've been struggling to find 10x10 tiles for a while to replace existing broken tiles, and finally found them on Tile Experience! The ordering process was nice ans simple- I appreciated being able to order by number of tiles rather than area needed as I only needed a small quantity. They were dispatched and delivered within 48hrs with very good communication from Tile Experience and the courier. The tiles were wrapped very securely with many layers of bubble wrap and in a compact box with fragile tape over it. I had no broken tiles and a very positive experience using this company”

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Posted 2 months ago

“Good product”

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Posted 2 months ago

“Prompt service, quality tiles and competitive prices. A reliable company who cares about their customers. What's not to like? 👍👍”

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Posted 2 months ago

“Small order but treated just as important. CalL from them concerned about breakage so delivered on their van. Not delivered next day to protect against damage so delivered by their courier .Packaging perfect, Tiles as ordered.”

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Posted 2 months ago

“A number of tiles were broken on receipt which the company replaced in good time.”

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Posted 2 months ago

“First rate service. Ordered a sample to check the tile matched my existing tiles (which are no longer available from retailers in small quantities). This arrived qucily and so ordered the number I required to "patch up" some missing/damaged tiles. These arrived within a few days.”

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Posted 2 months ago

“Excellent service and good quality tile samples. Good colour choices.”

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Posted 2 months ago

“Brilliant service from the team at Tile Experience. We ordered some amazing tiles, they arrived promptly though when we moved them off the pallet, one box were cracked. We sent pictures and a video of us opening to box to show as we expected a fuss….no fuss, replacements sent in 2 days and we were able to progress as planned. Thank you for a great product and even more important, excellent customer service. We will be using you again.”

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Posted 2 months ago

“Requested a sample to ensure compatibility which arrived in a couple of days, then placed main order which arrived next day. Amazing service.”

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Posted 2 months ago

“Very pleased with the advice and help when ordering from The Tile Experience last week.”

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Posted 2 months ago

“Easy to deal with from ordering to delivery. Would recommend”

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Posted 2 months ago

“The type of tile we needed was only found here. The product was perfect and the help given was great. Will definitely buy from here again”

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Posted 2 months ago

“Prompt delivery, but you do have pay for it. However, can't be faulted, so all good. APC used for the courier, who don't count Saturday as a business day, so I had to wait until Monday for the product to arrive.”

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Posted 2 months ago

“Reasonably priced next day delivery , fast response to emails & great product.”

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Posted 2 months ago

“I placed a sample order for 2 tiles (I was trying to style/colour match existing). I was pleasantly surprised to receive whole tiles as samples, and with free delivery. One tile had a corner missing, thanks to Royal Mail: they were bubble wrapped and should have survived intact. Unfortunately the samples did not quite match the existing tiles. If they had, I would have no hesitation in placing an order. The samples were received very quickly, and emails with order progress were clear and accurate.”

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Posted 2 months ago

“Prompt delivery, all intact and look good on the wall.”

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Posted 2 months ago

“Prompt delivery by competent staff.”

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Posted 2 months ago

Tile Experience is rated 4.8 based on 2,061 reviews