Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,093 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,093 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 4 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

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“I was let down on a particular tile from another online company, after phoning endless companies for a similar looking and sized tile I found The Tile Experience had just what I needed. (great costomer service on the phone). I paid for the next day delivery and it did not let me down, the tiles arrived the next day by 9am. and all in good order and well packed. (unlike the other company) However The delivery cost was quite expensive, I believe I paid over £50 on 8m2 of tiles, and the quality of the tile was not the best, they broke quite easy in the tile cutter and were on the thin side. This said they got me out of trouble on a job and that could have set me back a couple of weeks. Thank you”

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Posted 2 months ago

“The tiles arrived in good order and very quickly. The box was very well packed and proteted from possible damage, Very happy.”

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Posted 2 months ago

“Received 4 samples very quickly (though unfortunately broken in the post). Lovely tiles with great colours and designs.”

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Posted 2 months ago

“You sent me a tile sample out...it came in pieces so not much use thanks”

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Posted 2 months ago

“Very simple and easy to order. Contacted after I changed from delivery to collection. Lee was very efficient and helpful and the reimbursement was in my account immediately.”

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Posted 2 months ago

“Many orders over the years, always a good price and prompt delivery with good comms.”

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Posted 2 months ago

“Great tiles, fast delivery, super service all 'round.”

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Posted 2 months ago

“Great experience, top quality products, competitive prices and fast delivery. Happy customer.”

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Posted 2 months ago

“Great service. Tiles arrived as quickly as promised, what more could we want?”

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Posted 2 months ago

“Dealing with The Tile Experience is easy and great value, the only downside was the delivery company taking an extra day delivering due to vehicle breakdown.”

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Posted 2 months ago

“Ordered a sample tile which arrived next day. Was happy with sample and so I ordered a batch and was delighted with the service offered - tiles arrived well packaged. Would highly recommend Tile Experience to everyone.”

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Posted 2 months ago

“From start to delivery So helpful from sending a sample tile to ordering on line to delivery Would highly recommend and will be returning for any other tiling needs”

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Posted 2 months ago

“Order on time & no broken or defects excellent service 👍”

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Posted 2 months ago

“Friendly and efficient staff”

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Posted 2 months ago

“I ordered four tile samples in one delivery. All delivered rapidly and safely at no charge. I subsequently called to clarify details on the tiles needed and got a good clear response.”

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Posted 2 months ago

“Good delivery time. Love these tiles. Unfortunately two of them are chipped.”

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Posted 2 months ago

“Happy with the tiles but not with customer service. Delivery guy had no manners and why do we pay a delivery fee if they’re going to leave the items this far from the house? Wouldn’t even put it near the gate even though he had a trolley do the work for him. Was clearly annoyed when I wouldn’t keep the pallet too and that I’d asked him to take it with him. Great tiles but would be reluctant to recommend based on delivery staff.”

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Posted 2 months ago

“Tile were delivered on time and in good order. Thankyou!”

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Posted 2 months ago

“Fast efficient service”

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Posted 2 months ago

“Excellent customer service. Tile initially delivered got damaged during transport and when I complained it was immediately addressed and I was sent a replacement day after. Also refunded the money I paid for next day delivery. Tile quality was good. Thanks for the prompt service.”

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Posted 2 months ago

Tile Experience is rated 4.8 based on 2,093 reviews