Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,130 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 27th February 2025

Anonymous

Anonymous // 01/01/2019

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“Really great tiles which were shipped and delivered in no time, just as they said they would be. Great that Tile Experience also offer free tile samples which helped me in my search for what I needed!”

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Posted 1 year ago

“Excellent Speedy delivery with great communications and helpful telephone advice”

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Posted 1 year ago

“Got me out of a pickle. Was looking everywhere on the high streets for some dated floor tiles I needed for a job. Found these online and the tiles are a perfect match, size, colour and print.”

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Posted 1 year ago

“Quick sending the tile samples, good communication... well pleased”

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Posted 1 year ago

“Well I’d Like to have received my goods but still waiting..,”

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Posted 1 year ago

“Brilliant thanks, very fast delivery, great quality, not one chipped or broken”

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Posted 1 year ago

“A good prompt service”

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Posted 1 year ago

“Super seller , recommended 👌”

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Posted 1 year ago

“Received the shelf very quickly. I was surprised to see that the shelf had a slight slope to it that was no evident in the picture. Although, I suppose it would stop items rolling off :)”

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Posted 1 year ago

“Bag of grout was split on delivery”

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Posted 1 year ago

“Very happy with The Tile Experience. I'd been looking for a specific size and type of tile at a reasonable price that I use in my artwork after my previous supplier stopped carrying them. Couldn't find anything for ages and then I found the Tile Experience. They stock exactly what I was looking for at roughly the same price as I'd previously been buying them for. Unfortunately, they were out of stock when I first found them so I rang thinking I'd hear the worst and that would no longer be carrying them. But no, they were on the way and advised me when to ring back to check on dates. I did so and they were back in stock sooner than expected! Placed my order online and next day delivery. So easy. But what was really nice was that when I rang I had to leave a message, which I did, but thinking that no one would get back to me. They did within the hour and were just so pleasant and helpful. I really appreciated the prompt and pleasant service despite not being a trade or other large buyer. Will definitely continue buying from them.”

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Posted 1 year ago

“Ordered 2 sample tiles - no hassle, very fast service. Lovely tiles but not quite right for my needs, not quite as white as I was expecting. Thank you anyway.”

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Posted 1 year ago

“Excellent service - part order shipped immediately as requested, next day delivery as promised. Good quality Ardex grout. Highly recommend this company & will use again. Thanks”

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Posted 1 year ago

“Quick delivery quality tiles. Really pleased with the tiles. Of 85 tiles 600x300 the ones I have unpacked around 10 of them have slight chips on the visible corners so have used these for cut offs. If I run out of perfect tiles to complete the project I will get back in touch with the tile experience.”

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Posted 1 year ago

“Fast delivery, nice quality. Even I bought a small amount.”

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Posted 1 year ago

“Ordering wasn’t easy as page wasn’t loading information but customer service was excellent and delivery very quick.”

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Posted 1 year ago

“Very helpful team and smooth orders procedure online.”

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Posted 1 year ago

“Delivered as stated. Packaged well.”

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Posted 1 year ago

“Great service. The free samples were sent quickly and made it easy for me to then make my decision to place an order for the correct item. Would highly recommend”

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Posted 1 year ago

“Unfortunately most of our 8 tiles arrived broken(heavy handed courier!!!) Absolutely amazing customer service from Lee. Everything sorted out now. Would definitely use Tile Experience again 😊”

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Posted 1 year ago

Tile Experience is rated 4.8 based on 2,130 reviews