Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,088 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,088 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Anonymous

Anonymous // 01/01/2019

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“I did speak to Jack who rang me as I forgot to add delivery a payment. I described the size of my cottage garden patio ...he suggested 2 tins as the postage would be the same unfortunately they are only 1 litre tins so I'll have to reorder. Just a reminder to measure your area thoroughly before ordering.. Lithofin is an amazing stain proof but put it on with a kitchen sponge mop and wear 2 masks. Watch it soak up as you evenly spread it on then when it rains you will see the beads of water bouncing off. Never slosh it on with a broom!!!! It will takes months for the excess to soak in and spoils the new finish ...I won't say who did that to mine!!!”

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Posted 1 year ago

“Very impressed with the service. Quick delivery, thank you.”

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Posted 1 year ago

“Delivered on time and in good order. Very good experience, will use again.”

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Posted 1 year ago

“Tiles were received very quickly, but there was a problem as lots were broken couriers fault im sure contacted Tile Experience who replaced the broken tiles free of charge and again very quickly. Pleasure doing business with you and will be ordering again. Ps The product was just what I wanted. Brian Jones”

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Posted 1 year ago

“Good selection of products, arrived on time, delivery charges very expensive.”

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Posted 1 year ago

“Tiles arrived quickly and though there was an issue with the quantity, communication was rapid and effective and everything was resolved.”

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Posted 1 year ago

“Sample never arrived”

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Posted 1 year ago

Good Afternoon, Sincere apologies regarding this. It was shipped on time via the Royal Mail 48 hour tracked service that we use for samples. Having spoken to Royal Mail, it appears that your free sample order was sadly lost by them. We will happily resend you another one. Sorry for any inconvenience caused by this.

Posted 1 year ago

“FROM SAMPLE REQUEST, TO ORDERING, TO DELIVERY - NO PROBLEMS AT ALL. WOULD RECOMMEND TILE EXPERIENCE.”

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Posted 1 year ago

“Very helpful company very helpful delivery driver these people deserve your business. Let their standard be an example to other amazing !!”

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Posted 1 year ago

“efficient delivery of samples I requested. Unfortunately, the' blue' tile was't blue at all (grey)”

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Posted 1 year ago

“I only ordered a sample but it was easy and delivery was quick. Will use again!”

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Posted 1 year ago

“Delivered next day and the product was brilliant. Did just what I had hoped for.”

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Posted 1 year ago

“Very good service and tiles”

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Posted 1 year ago

“Found what I wanted quickly, great product”

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Posted 1 year ago

“Simple to order. Arrived in good time and bearing in mind they are very fragile, I was pleasantly surprised to find zero damage. I will be ordering more in the near future!”

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Posted 1 year ago

“The products and efficiency of delivery are excellent. Sadly packaging really lets them down. Our delivery contained a tub of dry fixative that was left to slide up and down the tunnel made of the matting we purchased. The outcome was the fixative did indeed slide up and down which caused the fixative lid to burst and the content to cover everything with in the parcel. By the time it was delivered onto my wooden deck most do the fixative had drained from the packages and rest sat in the rain which of course then went hard over night! They were super fast at replacing the fixative which turned up in a box which when opened had the fixative packed upside with the bottom facing up. Fortunately this one had not spilled out.”

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Posted 1 year ago

“Order received as promised the following day. Unfortunately a number were damaged in transit. Tile Experience replaced these, no problem, again received the following working day. A very professional outfit, thank you.”

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Posted 1 year ago

“Purchased tiles for kitchen and they are great quality, some were damaged during delivery but was quickly sent replacements for the damaged ones, I will definitely buy from here again and the price was great.”

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Posted 1 year ago

“I wanted 12 small ceramic wall tiles- I got what I needed wanted promptly- excellent service and good value. Thanks”

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Posted 1 year ago

“Fantastic to deal with, great product great service.. Quality!!!”

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Posted 1 year ago

Tile Experience is rated 4.8 based on 2,088 reviews