Login
Start Free Trial Are you a business?? Click Here

Tile Experience Reviews

4.8 Rating 2,108 Reviews
95 %
of reviewers recommend Tile Experience
4.8
Based on 2,108 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Anonymous
Anonymous  // 01/01/2019
Tile arrived within 2 days; no cost!
Helpful Report
Posted 1 year ago
Ordered sample tiles. Speedy response and delivery
Helpful Report
Posted 1 year ago
Excellent prompt service
Helpful Report
Posted 1 year ago
Ordered online as couldn't match the tiles I needed in stores. Extremely well packaged, took a while unwrapping to get to the actual tiles! Super swift delivery, using a decent courier. Arrived way before I needed them. If I need tiles again I will definitely be visiting these guys.
Helpful Report
Posted 1 year ago
Great company to do business with
Helpful Report
Posted 1 year ago
I recently ordered some sample floor tiles and they arrived really quickly, were well packaged and are of beautiful quality. I have made my choice now that I have seen them for real and will be ordering the tiles for my hallway very soon. I would definitely recommend The Tile Experience and praise them for their ‘free sample’ option - much better than just buying off the internet without seeing the real thing!
Helpful Report
Posted 1 year ago
Good quality tiles, perfect for my alcohol ink art work. Packaging was good.
Helpful Report
Posted 1 year ago
Excellent products delivered quickly and great prices.
Helpful Report
Posted 1 year ago
Brilliant service....thank you
Helpful Report
Posted 1 year ago
Good prices, and quality materials. Delivery is charged at next day rates but isn't next day. The web site makes a big issue about next day delivery if ordered before 12.00 noon, and there's no option to have economy delivery if under 50Kg, so you're stuck with paying premium delivery plus have to be available to check & sign for at any time between 8am & 5pm...so that's your next day wasted waiting in for nothing, and no progress on the project. But the very small print at the bottom of the web page it says next day is not guaranteed, because the couriers are beyond Tile Experiences control. So in summary why mess your customers about just so you can charge premium rates for something you can't achieve?
Helpful Report
Posted 1 year ago
I ordered a sample of quarry tills 150 x 150 x 12mm black and I received it very quickly, the colour is certainly not black so I will not buy any.
Helpful Report
Posted 1 year ago
Easy ordering service, tiles arrived as promised, well packed. Would definitely use the tile experience again
Helpful Report
Posted 1 year ago
Excellent customer service and delivery
Helpful Report
Posted 1 year ago
Good service, goods arrive promptly and very well packaged
Tile Experience 5 star review on 17th July 2023
Helpful Report
Posted 1 year ago
Correct tiles easily identified from description and picture and ordered with ease. Delivery was very quick and well-packed. No breakages. Thanks for excellent service.
Helpful Report
Posted 1 year ago
The product was delivered quickly and was as described.
Helpful Report
Posted 1 year ago
First time using tile experience is very positive and will be using them in the future for sure.
Helpful Report
Posted 1 year ago
It was excellent service and goods.
Helpful Report
Posted 1 year ago
Received the item promptly. Cheapest I could find online
Helpful Report
Posted 1 year ago
Great! I'm ordering again
Helpful Report
Posted 1 year ago
Tile Experience is rated 4.8 based on 2,108 reviews