The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,388 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy and reliable. Would recommend.”

Helpful Report

Posted 10 years ago

Hi Jonathan, thank you very much for leaving a review. The Bahco tape you bought is a great tool, well built and durable. Please do come again.

Posted 10 years ago

“Excellent service Ordered tape (was given advise) It arrived next day A delighted customer”

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Posted 10 years ago

Hello Peter, thank you so much for leaving such a glowing review. I hope the surveyors' tape you bought from us is serving you well... please let us know if we can help you out in the future.

Posted 10 years ago

“Would have been very good but for delay in delivery (Couriers not finding delivery address). Otherwise very good service - efficient, polite and helpful.”

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Posted 10 years ago

Hello Alastair, thank you very much for leaving a positive review. We appreciate you taking the time out of your day. I'm sorry that you/we had a little difficulty with our courier - we chose Interlink after a lot of trial and error, finding that they were the best by some margin. Now and again drivers can't find addresses - I suppose that's inevitable - but I'm sorry for the day's delay in getting your tapes to you. Please let me know if there's anything else we can do for you in the future.

Posted 10 years ago

“Easy to deal with goods came next day as promised. I have not tried the LEICA DISTO as yet but looks and feels a good product”

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Posted 10 years ago

Hi Neil, thank you very much for leaving a positive review for our site/service. If you haven't yet used your Disto I'm positive you'll be impressed. The D110 is our best seller for good reason... please let me know if you have any issues or questions etc. Thanks again.

Posted 10 years ago

“Products are nicely priced, nice fast delivery. Would recommend and will use them again. Dec. Ireland”

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Posted 10 years ago

Hi Sean, thank you very much for leaving a review via Reviews.co.uk... the positive reviews we get really do make it all worthwhile. I'm glad to hear we could help you out and that you were pleased with our products/pricing/service. Please let us know if there's anything else we can help you with.

Posted 10 years ago

“I phoned in with a query, got an answering machine, put the phone down without leaving a message because I did not have details at my fingertips, and emailed instead. Tape Store followed up on the missed call, friendly and efficient, had the email to hand, dealt with the query very promptly, and arranged photo verification from their warehouse through email. All done within an hour! I made my order online later in the day and had the tape the following day. If there was an 'Excellent' rating they would get it from me. Thank you.”

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Posted 10 years ago

Hello Leonard, what a positive review! Many thanks for taking the time to leave it. I'm really happy to hear we were able to help you out and get you the tool you needed. Please let us know if there's ever anything else we can help you with.

Posted 10 years ago

“Prompt service, very pleased.”

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Posted 10 years ago

Hello Antony, thank you very much for leaving a review about your purchase. I hope the Leica Disto D110 you ordered is serving you well! Please come again.

Posted 10 years ago

“Service ? Excellent, very helpful and advise was superb thank you very much will def recommend”

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Posted 10 years ago

Hi Richard, thank you very much for leaving your feedback - it's great to hear that we've got things right! I'd be interested to hear how you're getting on with your Disto D110...

Posted 10 years ago

“Very pleased with product, excellent service. Will be using again”

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Posted 10 years ago

Thanks Neil, we appreciate you leaving a review - and such a nice one at that! The Fisco Big T tapes really are great to use - well thought out tapes. Please let me know if there's anything else we can do for you.

Posted 10 years ago

“Great selection, with professional quality tapes not found on most tool suppliers websites. Fast helpful service, would definitely use again.”

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Posted 10 years ago

Hello Mark, many thanks for your review - we really appreciate you taking the time out of your day to comment on our service. Please do let us know if you have any issues with your tool or whether there's anything else we can do for you going forward.

Posted 10 years ago

“Excellent prompt delivery in under 24 hours and helpful product advice given on the phone.”

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Posted 10 years ago

Hello Chris, thanks so much for leaving a review - much appreciated. The Runner 24 dumpy level kit you've bought is a great tool and offers such good value for money over the level on its own. Please let us know if there's anything else we can do for you.

Posted 10 years ago

“Very good service and produce arrived a day earlier than planned.”

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Posted 10 years ago

Hi Russel, thank you very much for your kind words - your comments help us but also help our other customers make the right choice of product etc. The Advent tape you bought is a great tool - please let us know how you get on with it.

Posted 10 years ago

“Thanks for a great service the wheel measure is just what I need thanks. Regards Kevin.”

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Posted 10 years ago

Hi Kevin, thanks for your positive review - it's great to hear you're happy with our service and the Trumeter wheel you bought. Please let us know if you have any issues.

Posted 10 years ago

“It was very helpful to talk through what I was looking for with someone who knew the range. I was looking for a gift to order and be sent direct to a friend. I was so pleased to know that this tape existed that I ordered one to be sent direct to me also. It arrived today and looks just what I wanted, probably the gift to my friend has been received today too ... however, I suspect he will also have received the PRICED delivery note which is definitely not what you want to happen if you are giving a friend a present. Surely there's no need to show the price paid on the delivery note. If there is then you need a facility to be told if it's a gift when the order is placed. Shame, it was 100% excellent service otherwise.”

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Posted 10 years ago

Hello Edward, thank you very much for your order, for leaving a review but, it goes without saying, apologies for the mix up with your gift order. Instructions were left to leave out the invoice but clearly something went wrong on the warehouse floor. I'll look into this straight away and make whatever changes are needed to ensure this doesn't happen again. Thank you for your order and for your otherwise very positive comments - we really appreciate your business and your feedback. Please let me know if you have any issues or additional questions.

Posted 10 years ago

“Excellent to do business with good communications hope to do business with you again.”

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Posted 10 years ago

Hello Andrew, many thanks for your review - we appreciate you taking the time out of your day. Please let us know if you have any issues and we'll sort them out straight away.

Posted 10 years ago

“Helpful customer service line and delivery < 24 hours: brilliant.”

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Posted 10 years ago

Hi Marian, thanks for your review, much appreciated. I hope your Disto proves useful - please let us know if you need anything else!

Posted 10 years ago

“1st class service. Staff quickly understood & identified the type of specialist tape I needed and then sourced it for me from a supplier. Initially, the supplier provided the wrong tape, but this was quickly resolved, a new tape sent and return of the incorrect item was arranged.”

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Posted 10 years ago

Hi Chris, many thanks for your review - I'm glad we could help you out with a replacement blade for your tape. Wishing you a Merry Christmas and a Happy New Year.

Posted 10 years ago

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Posted 10 years ago

“quick delivery, great item, price good”

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Posted 10 years ago

Hi Mark, many thanks for your review - we really appreciate your time. Please let us know if there's anything else we can do for you.

Posted 10 years ago

“A very prompt and courteous service from Ian. Recommend the cpmany contact the Procurement and Contracts Team of my company (CH2M HILL) to be added to the approved list of suppliers. Good luck! Merry Christmas and a Happy New Year”

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Posted 10 years ago

Hello Kuru, thanks for the very positive review - I'm glad we could help you out supplying the non-conductive tapes you needed within your tight timescale. Please do let us know if there's anything else we can do for you. We'll certainly be in touch with your firm's procurement and contracts team as you've suggested.

Posted 10 years ago

The Tape Store is rated 4.8 based on 1,388 reviews