The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,388 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, product and experience.”

Helpful Report

Posted 10 years ago

Hello Edward, thank you very much for leaving such a positive review of our website/service. I hope the Irwin 3m tape you bought is serving you well - please let us know if you have any issues and we'll sort things out for you ASAP.

Posted 9 years ago

“Excellent service, tape arrived next day as promised and good information on web site.”

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Posted 10 years ago

Hello Rod, thanks for leaving such a positive review - we really appreciate our customers letting us know how we're doing. Please let us know if you ever have any issues (unlikely as they're so reliable!) with your Leica Disto D210.

Posted 9 years ago

“My husband loved his new laser measure I'm impressed too! Arrived quickly and free delivery brilliant”

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Posted 10 years ago

Hi Kathy, thanks for your review - we really appreciate you taking the time to leave it. We also appreciate your business! Thanks for your order - we hope your husband enjoys his Disto D110.

Posted 9 years ago

“Very quick delivery and Ian is great to deal with, will use again.”

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Posted 10 years ago

Hi Laurence, thank you very much for your kind words and, of course, for your order. Please let us know if there's ever anything else we can help you with.

Posted 9 years ago

“Next day delivery and an item that perfectly fits its description. Just the job. Felicity Lloyd, littlehampton”

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Posted 10 years ago

Hi Felicity, thank you so much for leaving such a positive and pleasant review. We really appreciate it. I hope your Stanley 30m tape is serving you well!

Posted 9 years ago

“Just a slight hiccup, on the box containing our measuring wheel were two 'delivery' notes. One showing the billing address and one showing the delivery address. The parcel was delivered to the billing address. R. Johnson”

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Posted 10 years ago

Hello Richard, thank you for leaving a positive review - we appreciate your business. But sincere apologies that your measuring wheel went to the billing address instead of the shipping address. That's the first time that's ever happened here but I've put measures in place this morning to ensure it doesn't again. Thank you for bringing it to our attention and thanks once again for your business.

Posted 10 years ago

“Excellent customer service, friendly and helpful”

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Posted 10 years ago

Hi Abdul, thanks so much for your kind words and, of course, for your business. It was a pleasure to do business with you. We'd welcome the opportunity to work with you on any future projects you might have.

Posted 10 years ago

“Great product! I look forward to doing business again soon”

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Posted 10 years ago

Hi Gemma, thanks for leaving such a nice review - we really appreciate you taking the time. The Fisco Big T tape you bought is first class... I'm glad you like it!

Posted 10 years ago

“Very quick service. item just what I ordered. quality good so far.”

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Posted 10 years ago

Hello Colin, thanks for your review and, of course, for ordering a Fisco Class 1 tape from us. We appreciate your business. Please let us know if there's anything else we can do for you going forward.

Posted 10 years ago

“Having researched the Protimeter Surveymaster on line, I found that The Tape Store posted competitive prices together with free next day delivery. True to their word, the device was with me 24 hours later and in use on site the very next day.”

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Posted 10 years ago

Hi Richard, the Surveymaster is a fantastic tool and one of our most popular moisture meters. For good reason in my opinion. I'm glad to hear you're happy with it and the service you received from The Tape Store - thank you very much for leaving such a positive review.

Posted 10 years ago

“Measuring tapes just what I needed and received very quickly.”

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Posted 10 years ago

Hi Wayne, thank you very much for your kind words - we appreciate you taking the time to leave a review. Please let us know if there's anything else we can do for you going forward.

Posted 10 years ago

“Very Happy”

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Posted 10 years ago

Hi Hazel, thanks very much for your review - we appreciate you taking the time out of your day. The Lufkin tape you bought is a superior quality tool - I'm positive you'll get many years of reliable use out of it. Please let us know if you have any problems.

Posted 10 years ago

“Very pleased with the Tape Measure I purchased from the Tape Store. And very quickly delivery.”

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Posted 10 years ago

Hello Christopher, many thanks for your review. We appreciate your business and the time you've taken to leave your opinion. Please let us know if you have any issues or need help sourcing anything else.

Posted 10 years ago

“Very quick delivery. Very pleased with the Tape Measure I purchased from The tape Store. Will buy from them again.”

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Posted 10 years ago

“product was good.but took so long to arrive”

Helpful Report

Posted 10 years ago

Hello Beryl, many thanks for leaving a review. Thanks for commenting on the quality of the product you bought. I appreciate that you feel your delivery took a long time but it only took 3 or 4 working days, depending on whether you received it yesterday or today. Our website does clearly state that all orders placed over the weekend (as yours was) will be despatched the following Monday and that Royal Mail 2nd Class deliveries (like yours) will take, on average, 2-4 working days to arrive. Your order was therefore right on schedule. We do offer Royal Mail 1st Class and next day courier options for those who need their orders that bit quicker. Thank you for your review of our product/service, however - all feedback is incredibly useful.

Posted 10 years ago

“Very please with the quality of the product, which arrived less than 24 hours after the order. Overall very please.”

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Posted 10 years ago

Hello Margaret, many thanks for taking the time out of your day to leave a review - we really appreciate your kind words. Please let us know if we can help you out in the future.

Posted 10 years ago

“Excellent service with next day delivery and tracker on delivery van.”

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Posted 10 years ago

Hello Eric, thank you very much for leaving a review - very kind of you. The Trumeter 5000 wheel you bought is a really good seller for us thanks to its strong build. I'm sure it'll serve you well for quite some time.

Posted 10 years ago

“excellent advice and quick service”

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Posted 10 years ago

Hello Peter, it was good to speak to both you and your daughter when choosing the right product for your business. I'd like to thank you for leaving such a positive review - and for your order too, of course! Please let me know if there's anything else we can do for you.

Posted 10 years ago

“Quick turnaround easy web site . No problems .Will be using them again.”

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Posted 10 years ago

Hi Thomas, thank you very much for your kind words - we appreciate you leaving a review. Thank you also for your repeat custom - I think this was your third order with us? We appreciate your business.

Posted 10 years ago

“Good product at a good price. Delivered next day as promised. I would recommend and will use again.”

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Posted 10 years ago

Hi Robert, thanks for the kind words - we appreciate you leaving a review. The Leica tripod you bought is a good, solid, nicely weighted tool that should serve you well for the majority of survey instruments. Please let us know if there's anything else we can help you out with in the future.

Posted 10 years ago

The Tape Store is rated 4.8 based on 1,388 reviews