The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,388 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed at 4.00pm. New measuring device delivered early the next morning. Unbeatable service. Couldn't ask for more. Thank You”

Helpful Report

Posted 10 years ago

Hi Christopher, thank you so much for your kind words - and for your order! The Disto D110 you bought is a great tool, please let us know if there's anything else we can do for you.

Posted 10 years ago

“Service first class. Product excellent. I will be returning”

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Posted 10 years ago

Hi Richard, thank you very much for leaving a review - we really appreciate you taking the time out of your day. Please let me know if there's ever anything else we can do for you.

Posted 10 years ago

“Excellent site, first class tape and far better than the stuff found in the DIY stores. A worthwhile investment I think and a nicer tape to use”

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Posted 10 years ago

Hi Richard, many thanks for your review - we appreciate your taking the time out of your day. The Fisco Big T tape is a great tool... especially being Class 1 and metric-only... for some reason hardly any retailers bother selling metric only tapes! Please let us know if there's anything else we can do for you.

Posted 10 years ago

“item not arrived yet”

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Posted 10 years ago

Hi Dennis, thanks for leaving a review and thank you very much for your business. Your package was shipped on Friday by UPS courier as promised and is currently en route. Your location (being a little on the North side of Scotland) can take a little long for deliveries as suggested by our website. That said, we'll track your parcel now and come straight back to you with a delivery date. Thanks again.

Posted 10 years ago

“we have not yet tested the product but our order was fast and easy, we ordered friday afternoon and received monday morning.”

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Posted 10 years ago

Hi Elise, thank you very much for your kind words - we really appreciate you taking the time. The Trumeter 5000 wheel you purchased is the industry standard professional road measuring wheel. I'm sure you'll have a great experience with it. Please let me know if we can help in any other way.

Posted 10 years ago

“Very impressed with the knowledge and guidance. Thank you.”

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Posted 10 years ago

Hi Allison, thanks for leaving a review - we really appreciate you taking the time out of your day. The Disto X310 you bought is a great tool and one I'm positive you'll get many years of reliable use out of it.

Posted 10 years ago

“Was looking for a 30m tape measure for the right price and from a good manufacturer. Chose the cheapest delivery and still turned up nice and quickly”

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Posted 10 years ago

Hi Derek, thank you very much for your kind words. We do our best but it's always nice to hear back from our customers. Please let us know if there's anything else we can do for you in the future.

Posted 10 years ago

“Excellent service. Product arrived next morning. Staff were vigilant enough to phone and check an error in an address that was given.”

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Posted 10 years ago

Hi Simon, thanks for taking the time to leave a review. We know our customers are busy people so really appreciate them going to the effort. The Leica Disto D210 you bought is a great tool - I'm positive it will serve you well! P.S. please bear in mind that we also sell Protimeter damp meters - something many caravan owners/storage firms use.

Posted 10 years ago

“The advice on buying the right equipment as well as the price and the expedited next day service that came with it was the best we would have got from anyone out there. I can whole heartedly recommend the Tape Store to anyone looking for quick turnaround measuring and surveying equipment at a very reasonable price. Five stars all round!”

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Posted 10 years ago

Hello Douglas, many thanks for leaving such a glowing review! We really appreciate you taking the time out of your day to leave a few words. It was our pleasure... please let me know if there's anything else we can do for you or your organisation going forward. I hope the project in Africa goes smoothly - an excellent cause.

Posted 10 years ago

“I ordered a GE Protimeter Surveymaster from Tape Store one evening and I had it delivered within 36 hours - great service and a great price too!”

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Posted 10 years ago

Hi Jon, many thanks for your kind words... the Surveymaster is a fantastic tool that should really help you with your work. Please let me know if there's anything else we can do for you/your business going forward.

Posted 10 years ago

“The tape measure was exactly what I wanted and as described. The price was right and the item was dispatched quickly. What was particularly good though, were comms from the company - somehow my postcode had become scrambled whilst ordering, and a staff member of the Tape Store took the trouble to phone me to get the correct postcode. That's what I call real service, and that sort of attention to detail isn't often found nowadays! A great company to do business with!”

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Posted 10 years ago

Hi Paul, thank you so much for your kind words and for taking time to leave a review. The tape you bought offers fantastic value for money - I'm glad we could help you out there! Please let us know if there's anything we can do to help you or your organisation out.

Posted 10 years ago

“Couldn't fault the service ,very prompt and would use Tape Store again”

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Posted 10 years ago

Hi Ian, many thanks for leaving a review - very kind of you. I'm sure the Protimeter Mini you purchased will serve you well. Please come again!

Posted 10 years ago

“will be using again Exelent service”

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Posted 10 years ago

Hi Edward, many thanks for leaving a review and for your kind words. We appreciate you taking the time. Please let us know if there's anything else we can do for you going forward.

Posted 10 years ago

“very good honest site ,Good discription of tape , Prompt delivery by Royal mail would recommend”

Helpful Report

Posted 10 years ago

“Good price and good selection if products. Easy to order online. Only comment would be never received a dispatch confirmation email. Luckily the delivery didn't need signing for as I was out. Thanks Sean Harley”

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Posted 10 years ago

Hi Sean, thank you very much for taking the time to leave a review. It helps us but also helps our future customers. I do have a record of a shipping confirmation email going out the 7th... we did have some very brief email difficulties towards the end of last week so it's possible it became lost in the ether/delayed? Please accept our apologies and also our thanks for your business. Please come again!

Posted 10 years ago

“Great product needed it next day and they organised it for Saturday delivery. thanks”

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Posted 10 years ago

Hi David, thanks for leaving a review - we really appreciate you taking the time out of your day. The Disto D110 you bought is a great tool - I'm sure you'll get plenty of use out of it!

Posted 10 years ago

“Very helpful customer service and advised me on which product would best suit my needs. Products turned up within 24hours of order, very impressive. Highly recommended.”

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Posted 10 years ago

Hi Grant, Many thanks for leaving such a positive review - we do our best to provide first class service and fast delivery but getting this confirmed by our customers is always nice. Please let us know if there's anything else we can do for you or your company.

Posted 10 years ago

“delivery very fast will use this company again many thanks”

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Posted 10 years ago

Hi David, thanks for leaving a review, we really appreciate it. The Protimeter Mini moisture meter you bought is a great tool that should serve you very well going forward. Please let us know if there's anything else we can do for you.

Posted 10 years ago

“Very good service. They had what I needed and was delivered promptly and when they said it would be delivered.”

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Posted 10 years ago

Hello David, many thanks for leaving a review. I hope your metric-only tapes will serve you well when you return to Canada... if only they were more readily available over there. Please let us know if there's anything else we can do for you.

Posted 10 years ago

“Great service my tape arrived very fast thanks. There is a great choice of tapes at great prices thanks again highly recommended”

Helpful Report

Posted 10 years ago

Hi Gareth, Many thanks for taking the time to leave a review - we know our customers are all busy people and really appreciate the comments they leave. The Advent Vice Versa tape is a really handy, useful tape that solves some rather frustrating little problems that occur with regular tape measures! Please do let us know if there's anything else we can do for you.

Posted 10 years ago

The Tape Store is rated 4.8 based on 1,388 reviews