The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,388 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. I was looking for a good 8M tape and wanted to look beyond the choice one manufacturer which seems to dominates the DIY barns. The FISCO Big T tape is superb and made in the UK! Well worth the money. I'll certainly be returning to The Tape Store again.”

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Posted 10 years ago

Hi David, thanks for your review. The Fisco Big T really is a first rate tape measure - I'm glad we could be of service!

Posted 10 years ago

“probably the best service i have experienced , may be you should take over the banks”

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Posted 10 years ago

Hi Anthony! Whilst I think some of the banks could certainly do with a change of management I'm not sure we'd want the job! Thank you for your very kind words - excellent customer service is certainly one of the benefits of going to a specialist like ourselves over one of the more 'faceless' tool giants. Thanks again for your business.

Posted 10 years ago

“top class service.goods received by return in first class condition.”

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Posted 10 years ago

Thanks for leaving a review Joe, much appreciated. Every comment left by our customers helps other customers make the right decision... Cheers.

Posted 10 years ago

“Excellent, after a small hitch with the on-line store I was contacted personally and everything resolved. Brilliant”

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Posted 10 years ago

Hi Ben, thank you for leaving such a positive review! The Leica DISTO you bought is a really great, top quality tool - thank you again for your custom.

Posted 10 years ago

“These guys went out of their way to meet my needs and ultimately helped to keep a live building project on track. I will certainly be using the tape store again.”

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Posted 10 years ago

Hi Peter, many thanks for your kind words and, of course, your order! We certainly set out to give great customer service/go the extra mile so it's good to hear it's working for our customers. The Lufkin tape you ordered is a top quality tool - I'm sure it'll do you proud.

Posted 10 years ago

“very helpfull thank you”

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Posted 10 years ago

Thank you for taking the time to leave a review Jim - I hope the Bahco tape you bought is serving you well.

Posted 10 years ago

Thanks for the review Jim, much appreciated.

Posted 10 years ago

“Pleased with the ease of use, reeled in easily. Not much heavier than my old round tape but with the advantage of a handle and ability to stand up.”

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Posted 10 years ago

Hi Bev, thanks for leaving a review. The Bahco LTS30E is an excellent tape - you're not the only one to rate it so highly! Please come again...

Posted 10 years ago

“Great selection of tapes - very good service!”

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Posted 10 years ago

Thanks Steven, very kind of you to leave a review. You bought a pretty wide selection of tapes there! The Fisco and Advent tapes in particular are pretty innovative and useful... Many thanks for your custom!

Posted 10 years ago

“i have'nt received my purchase yet so can't comment”

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Posted 10 years ago

Hi Owen, many thanks for leaving a review. Your order was dispatched on the 21st (you ordered around 9pm when our warehouse is closed so your order would've been picked the next morning)... Because Royal Mail don't deliver 2nd Class business parcels over the weekend you should've received it between 24th and the 26th. Please do let us know if you didn't receive your order between those dates and we'll absolutely take it up with Royal Mail!

Posted 10 years ago

“Found just the specialist product I was looking for. Product arrived within two days.”

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Posted 10 years ago

Thank you for taking the time to leave a review Ian - that particular type is pretty innovative and gets some great feedback from customers, especially those who work with wood. I'm confident it'll serve you well!

Posted 10 years ago

“Needed a really sturdy tape measure and the Stanley Fatmax is certainly that. The customer service from the Tape Store was second to none. Would definitely use again.”

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Posted 10 years ago

Hi Jackie - thanks for your kind words. I'm glad we could be of service!

Posted 10 years ago

“Tape store were easy to deal with, good to talk to someone on the phone, goods arrived the next day. Brilliant”

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Posted 10 years ago

Thank you for the positive feedback John, much appreciated. You bought some tried and tested, high quality tapes there - the Lufkin in particular. I'm sure they'll serve you well. Do get in touch if there's anything else we can help you with!

Posted 10 years ago

“An excellent purchasing experience with this supplier. It was easy to negotiate the website and locate the item I wanted. The prices are competitive and the service is first class. I will use this company again.”

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Posted 11 years ago

Thank you for your very kind words Mr Aindow... all reviews are gratefully received and really help other customers make the right decision re: their choice of product and website. Come again soon!

Posted 10 years ago

“Very fast delivery and a very good tape , thank you”

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Posted 11 years ago

Thanks for the kind words Mark, we really appreciate you taking the time to leave a review. The Stanley stainless steel tape you bought is a great tool, I'm glad you liked it.

Posted 11 years ago

“Very good service and prompt delivery. Kept informed of progress. Would use again”

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Posted 11 years ago

Thank you very much for your kind words - the Leica DISTO you purchased is a fantastic laser measure. I'm confident it will suit your needs. Please come again soon.

Posted 11 years ago

“Great product, great communication and a great deal!”

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Posted 11 years ago

Hi Robert - The D2 is certainly an excellent tool and one that I'm sure will serve you well for a number of years. Thanks for leaving a review!

Posted 11 years ago

“I am delighted with my purchase of a 50 m tape. It is exactly what I am looking for and it has fulfilled all my expectations.”

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Posted 11 years ago

We're glad to hear that you find what you were looking for at our store Timothy; thank you very much for taking the time to leave a review.

Posted 11 years ago

“Great service,excellent product. Thanks, Malcolm Edwards”

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Posted 11 years ago

Thanks Malcolm - the Big T tape you purchased is certainly a great tape... easily a match for Stanley's FatMax range we feel!

Posted 11 years ago

“I would encourage anyone looking for quality tape measures etc. with excellent service to use the tape store. I received excellent advice over the phone and the product when delivered (very promptly!) was exactly what I was looking for.”

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Posted 11 years ago

Hi Alison - thank you very much for taking the time to leave us a review. Any feedback is good feedback but especially when they're so positive!

Posted 11 years ago

“Good service. Good product. Very Happy.”

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Posted 11 years ago

Thanks Simon - the product you bought is of exceptional quality and, I'm sure, will give you many years of reliable service.

Posted 11 years ago

The Tape Store is rated 4.8 based on 1,388 reviews