The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,388 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service - Very fast delivery - Thanks Colman Grimes Estate Agents”

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Posted 10 years ago

Hi Colman, many thanks for your review and, of course, for you order! Please let me know if there's anything else we can do for you in the future.

Posted 10 years ago

“Excellent service. Thank you”

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Posted 10 years ago

Hi Jacky, many thanks for leaving a review - very kind of you. The Protimeter Mini you bought is a great tool and one of our best selling products. Please do let us know if there's anything else we can do for your organisation in terms of tape measures, laser measures, measuring wheels and so on. Please come again!

Posted 10 years ago

“Good quality tape, arrived very quickly. Thank you.”

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Posted 10 years ago

Hi Geoffrey, many thanks for the review - very kind of you. I'm happy to hear the tape you bought has lived up to your expectations - please let us know if there's anything else we can do for you.

Posted 10 years ago

“The write up on the Bahco MTB Auto tape 5m was very promising. I thought I might have finally found a tape that ticked all the boxes for me. The 'auto lock' was very handy & the return button light to the touch and quick to use. The measurements printed on the reverse are also very useful. But after 1/2 hour of use, the auto lock no longer worked! The tape no longer stayed out but kept rewinding, and on this tape there is no button to keep the tape extended, so it has quickly become a difficult tape to use. The only remedy is to unscrew the casing and clean the rubber wedge inside to remove dust. Then the auto lock works again for a short time. But this is time consuming and troubling, considering how much was spent on the tape. Clearly there was no quality control or testing done. Disappointing.”

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Posted 10 years ago

Hi Crispin, many thanks for leaving a review of this particular tape measure. I'm very sorry to hear that you had an issue with your tape. Had you got in touch and let us know of the issue we would have sent out a replacement immediately or, alternatively, provided a refund. Bahco is an excellent manufacturer and sees the lowest number of faults/returns out of all the brands we sell. However, as with all products, there is occasionally a bad batch. By opening up the tape yourself I'm afraid you may have voided Bahco's warranty. However, we'd be more than happy to provide the refund or replacement previously mentioned if you'd like to get in touch? Either on 0800 023 6200 or by email at info@thetapestore.co.uk. Thank you once again for leaving a review.

Posted 10 years ago

“Excellent, prompt service, Thanks JP”

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Posted 10 years ago

Thanks for the review Julian, very kind of you. Please do pop by again if there's anything else we can do for you.

Posted 10 years ago

“I called up to inquire about availability and delivery for a Protometer- and the item was delivered the very next day as promised. Very good service.”

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Posted 10 years ago

Hi Asanga, many thanks for taking the time for leaving a review... I'm sure the Protimeter and the Leica Disto you bought will give you many years of reliable (and accurate) service! Please come again...

Posted 10 years ago

“Excellent service, with prompt and timely delivery”

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Posted 10 years ago

Hi Richard, many thanks for leaving a review - and such a nice one at that. Please do let us know if there's anything else we can help you with in the future. Have a great weekend.

Posted 10 years ago

“This is my first experience of shopping with The Tape Store and they have been excellent. The product arrived on time and the packaging was strong, I cannot fault them. I will definately use The Tape Store again.”

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Posted 10 years ago

Hi Tricia, thank you very much for your kind words... and obviously for your order! The Trumeter wheel you bought is a great tool - I'm sure you'll get many years of good service from it. Please let me know if we can help you or your firm out in the future with Leica Disto laser measures, tape measures and the like. Thanks again.

Posted 10 years ago

“Excellent customer service would highly recommend this company”

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Posted 10 years ago

Hi Mary, thanks for the kind words. the Bahco LTS tape you bought is a great product - really well made and reliable. Please let me know if there's anything else we can do for you.

Posted 10 years ago

“Brilliant quick delivery and due to a problem in the warehouse, I was given a more expensive tape for the same price. Fantastic”

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Posted 10 years ago

Hi Tracy - thanks for the review. Your opinions will no doubt help other customers make the right decision... plus it's great when people say nice things about us! Please come again...

Posted 10 years ago

“Very helpful and friendly and I was kept fully informed of the progress of my purchases. All queries dealt with efficiently and quickly. Would certainly recommend this company to anyone.”

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Posted 10 years ago

Hi Kim - many thanks for taking the time to leave a review. The tape and measuring wheel you bought are great products - please let us know how you get on!

Posted 10 years ago

“It was very easy to order from the website. The delivery time was very fast. I haven't had a chance to use the tape, a Bahco MTB Auto Tape 5m/16ft, but upon examination found it to be solidly constructed and smooth in operation. It is perhaps the best tape I have owned over the years and I feel confident that it will give years of service. I fully recommend The Tape Store and this particular tape and I say this as a retired carpenter and joiner.”

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Posted 10 years ago

Hi Peter, many thanks for leaving such a positive review - thank you for your kind words. The Bahco tapes are very solidly built as you suggest - the MTB/MTS pocket tapes particularly are incredibly robust and reliable. I'm positive you'll get many years of reliable service. Please let us know if there's anything else we can do for you!

Posted 10 years ago

“Reliable and fast service.”

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Posted 10 years ago

Hi Akif, thank you for taking the time to leave a review - much appreciated. Please do let us know if there's anything else we can help you with!

Posted 10 years ago

“Tape arrived within 3 days, and exactly as described. Haven't used it yet, but build quality looks good.”

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Posted 10 years ago

Hi Nicholas, thanks for taking the time to leave a review - greatly appreciated. The Bahco LTS50E you bought is a very well built tape - I'm sure it'll give you plenty of reliable use.

Posted 10 years ago

“Has always been difficult to buy metric only tapes in the uk, why anybody still uses a duel one I have no idea, 1st class service and choice, fast delivery and and a lot easier than a trip over to Calais.”

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Posted 10 years ago

Hi Martin, many thanks for your review - I completely appreciate where you're coming from! Some time back we made a decision to stock a wide selection of metric-only tapes - it seemed bizarre to us that the majority of retailers were selling metric/imperial tapes when imperial is used less and less. Please come again!

Posted 10 years ago

“Easy to order, quick delivery, good communication.”

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Posted 10 years ago

Hi Stacey, many thanks for taking the time out of your day to leave a review. It's greatly appreciated... please come again!

Posted 10 years ago

“First class service-great range of products. Bought Fisco tapes(made in Uk)-great quality. Highly recommended.”

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Posted 10 years ago

Hi Stephen, we really appreciate you taking the time to leave a review. The Fisco tapes you've bought really are spot on - I'm sure you'll get plenty of life out of them. Please come again!

Posted 10 years ago

“Very easy website to use, and very quick delivery. Cheers”

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Posted 10 years ago

Hi Tom, really appreciate you leaving a review. Please let us know if there's anything else we can do for your firm going forward.

Posted 10 years ago

“Prompt and efficient service . Many thanks .will use again”

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Posted 10 years ago

Hi Douglas, thank you so much for leaving such a positive review... it's always good to know we're doing something right! Please come again.

Posted 10 years ago

“Good service - the tape arrived within a few days as expected and seems fine for what I want and reasonable value . Thanks very much!!”

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Posted 10 years ago

Hi Juila, no problem at all! It's good to know we're getting things right :-)

Posted 10 years ago

The Tape Store is rated 4.8 based on 1,388 reviews