The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,388 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely helpful, very good customer service, will definitely use again.”

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Posted 10 years ago

Hi Adam, thank you very much for leaving a review - and such a nice one at that. I have a sample of a promotional tape for you as requested - we ran a little short due to high demand but have now got them back in stock. I'll have one sent out to you today.

Posted 10 years ago

“I rate the technical service from "The Tape Store" as a very complete guidance. It has helped me a lot in terms of Leica Disto accessories. It has helped me to avoid money wasting and it let me make a very well planned spending and self-professional equipment. The customer service is very helpful and kindly and it makes me feel trusting in a very professional retailer in engineering and high-precision measurement equipment. Because of the points mentioned above, I would like to continue buying at "The Tape Store" in the future. Daniel”

Helpful Report

Posted 10 years ago

Hi Daniel, many thanks for leaving a review - and such a complimentary one at that! I sincerely hope the Leica Disto accessories you purchased are serving you well. Please get in touch if there's anything else we can help you with.

Posted 10 years ago

“Good quality tape, good price, rapid delivery .”

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Posted 10 years ago

Thanks for leaving a review Ken, I'm happy to hear the Advent 100m tape you bought arrived quickly and fits the bill. Please come again!

Posted 10 years ago

“Good web site. Everything worked I got the tape in time to do the job. Excellent.”

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Posted 10 years ago

Hi Paul, thank you for leaving a review - very kind of you. The Stanley tape you bought is a great tool and should serve you well!

Posted 10 years ago

“Had trouble finding an all metric tape, but got it here nice quick service”

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Posted 10 years ago

Hi Peter, many thanks for taking the time out of your day to leave a review. It really helps us but should also help other customers in the future. I'm glad to hear you got what you wanted!

Posted 10 years ago

“Excellent service. Will certainly use you again”

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Posted 10 years ago

Hi Ian, thanks for your review and very kind words. The 100m tape you bought offers really great value for money - I'm sure you'll get plenty of use from it. Please come again!

Posted 10 years ago

“Great service! Will use these guys again!!!”

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Posted 10 years ago

Thanks for your kind words! The Bahco tapes you bought are certainly great tools - let us know how they work for you on the arena tour!

Posted 10 years ago

“Order quickly dispatched. Very pleased.”

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Posted 10 years ago

Hi Shelley, thanks for leaving a review! I'm happy hear you were pleased with the service you received - it's good to know we're getting things right! Please do let us know if there's anything else we can help you with.

Posted 10 years ago

“Fantastically easy order, and fast delivery.”

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Posted 10 years ago

Hi Tom, many thanks for your kind words! Positive or negative, customer reviews are incredibly helpful for us - it lets us know how well we're doing and what we can do to improve things for our other customers. Please come again!

Posted 10 years ago

“The only problem was that I had to wait in all day for the courier who eventually arrived late afternoon/early evening. Then he was on the phone and I had to wait while he finished his call.”

Helpful Report

Posted 10 years ago

Hi Ray, I'm sorry you had a poor experience with our courier. This is obviously not something we want for our customers. We chose Interlink for their usually wonderful levels of service so it's sad to see that one person has let them down on this occasion. In terms of delivery time we do clearly state on our website that the free delivery provided on our laser measures can be any time between 9am-5pm. That said, the behaviour of the driver obviously leaves much to be desired. I will speak to Interlink personally and raise your points with them. Many thanks for taking the time to leave a review and for helping us to improve our service to our other customers.

Posted 10 years ago

“Fast efficient service.”

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Posted 10 years ago

Thanks for leaving a review Dave, much appreciated. Please do let us know how you get on with the RST/Bahco tapes you purchased.

Posted 10 years ago

“The Tapestore responded positively and speedily to my request for a particular measuring wheel that was not currently being stocked. The item was received within 3 working days - very impressive.”

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Posted 10 years ago

Thanks for the kind words Eddie, the wheel you've bought is certainly a very high quality unit. I'm confident it will serve you well!

Posted 10 years ago

“Brilliant. Great service. Great tape measures!”

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Posted 10 years ago

Hi Nick, I'm glad the class 1 tapes you bought are living up to your expectations! They're ideal for cabinet makers like yourself. Best of luck with your projects!

Posted 10 years ago

Hi Nick, thank you very much for taking the time to leave a review. I understand that, as a cabinet/furniture maker, accuracy is very important to you. The Fisco Class 1 tapes you bought should be just the ticket. Please come again!

Posted 10 years ago

“Fast and efficient. Even got an email to say 2 products would arrive seperately. Would use again”

Helpful Report

Posted 10 years ago

Hi Robin, that's no problem at all, glad to be of service. Thank you very much for leaving a review - please do let us know if there's anything else we can do for you going forward.

Posted 10 years ago

“Great prices, very fast delivery! Thanks very much.”

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Posted 10 years ago

Hi Stewart, thanks very much for leaving a review. It's nice to know we're doing things right and have another happy customer. Please let us know if there's anything else we can do for you.

Posted 10 years ago

Hi Stewart, thanks very much for leaving a review. It's nice to know we're doing things right and have another happy customer. Please let us know if there's anything else we can do for you.

Posted 10 years ago

“Wasn't sure if my order had gone through. On receipt of my email I was contacted straight away, order sorted. Tape measure good quality and just the job for task”

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Posted 10 years ago

Hi Cheryl, we really appreciate you taking the time to leave a review. The Stanley Top Reader tape really is a great tape and ideal for internal measurements, especially for blind fitting/measuring as we discussed. Please let us know if there's anything else we can do for you!

Posted 10 years ago

“Excellent service, quick delivery, highly recommended. Eric Rhodes.”

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Posted 10 years ago

Hi there, thanks for your review but we're not sure who you are! Drop us an email on info@thetapestore.co.uk as I'd like to thank you personally!

Posted 10 years ago

Thanks Eric, really appreciate you taking the time to leave a review - please let us know if there's anything we can do to improve our service or help you out in the future.

Posted 10 years ago

“The easiest way to say this is that I would have absolutely no hesitation recommending The Tape Store to anyone or buying from there again myself. Fantastic selection if products and service.”

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Posted 10 years ago

Hi Andy, thank you very much for your kind words - I'm glad you found the website and products to your liking. I hope the Leica DISTO D2 you bought is doing equally well!

Posted 10 years ago

“Good information on the website. I was looking for a metric only tape to replace my no longer available Stabila. After 30 years of woodworking i didn't appreciate there were different classes (accuracy) of tape measures. You learn something new every day!! The Fisco tape is very comfortable in the hand. Quick delivery.”

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Posted 10 years ago

Thanks Richard, really appreciate you leaving a review. The fisco tapes are really popular, especially with so many of them being Class 1 accurate! Let us know how you get on with your tape...

Posted 10 years ago

“I found good service from the tape store LET DOWON GREATLY BY ROYAL MAIL AS PER USUAL. I would change my delivery service its letting you down thank you”

Helpful Report

Posted 10 years ago

Hello Ronald, thank you very much for leaving a review and for saying how good our service was. I'm really sorry to hear that Royal Mail let both you and The Tape Store down. If you can email us at info@thetapestore.co.uk we'd be like to hear whether they delivered late, whether the packaging was damaged on delivery or whether there was another problem with Royal Mail's service. We do actually offer a courier service (not with Royal Mail) but it is a little more expensive. Royal Mail do tend to offer us a good service that's both reliable and good value for our customers. Unfortunately they do drop the ball occasionally. If you can provide a little more info we'll put in a complaint on your behalf.

Posted 10 years ago

The Tape Store is rated 4.8 based on 1,388 reviews