Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 990 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From ordering too delivery all excellent , the driver rang me too ask were i wanted the bagged stone placed very courteous and very helpful.”

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Posted 2 weeks ago

“Communication was brilliant and the cobbles arrived very quickly and easily. There is a very nice range of sizes including a few very big ones, which is actually very nice. They look just fantastic.”

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Posted 3 weeks ago

“Very helpful company, from start to finish. Very pleased with my delivery informed at all times. Would use them again.”

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Posted 4 months ago

“All good delivery all good driver very helpfull”

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Posted 6 months ago

“Excellent service from order to delivery”

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Posted 6 months ago

“The product is as described by the seller.”

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Posted 7 months ago

“Love my scottish Peebles. Easy service, friendly and polite delivery driver that helped make sure the order was placed in the right spot for me. Thank you”

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Posted 7 months ago

“Good value customer service was great”

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Posted 7 months ago

“Great service fast delivery and a great product. Thank you.”

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Posted 7 months ago

“Excellent”

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Posted 7 months ago

“Very simple ordering process. Excellent delivery on the morning we requested. All in all a very good service and the gravel looks spectacular. Thank you.”

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Posted 7 months ago

“Brilliant service from order to delivery. Highly recommended.”

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Posted 7 months ago

“Superb service.”

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Posted 7 months ago

“Brilliant service from start to finish! I ordered 3 bulk bags of 40mm slate online chose a delivery date and my order arrived perfectly on time. Could not fault the product either. I am very pleased with the whole experience of ordering online which can often be daunting.”

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Posted 8 months ago

“Seamless service from ordering through to delivery. Kept informed throughout. The quality of the stones and boulders are perfect for our garden. Would definitely order through the company again.”

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Posted 8 months ago

“Prompt delivery of nice, bright Yorkshire cream stone.”

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Posted 8 months ago

“Great price and easy to use website. Goods turned super fast and the delivery team were very polite and helpful. Very pleased.”

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Posted 8 months ago

“Easy ordering, excellent product, very reasonably priced. Good communication and delivery. I’m absolutely delighted with the purchase and wouldn’t hesitate to purchase from them again and recommend them to anyone.”

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Posted 8 months ago

We're really pleased to hear you're happy with everything Andrew! Please feel free to send us some photos of how you've displayed the black cobbles if you like to sales@stoneandgarden.co Thanks again for taking the time to leave us a great 5-star review! Jacqui.

Posted 8 months ago

“To begin with, I ordered a sample bag to see if the gravel was what I wanted. It would have been nice if you were discounted that amount if going on to purchase a jumbo bag,but that's just my opinion. The gravel is as described on their website & it was delivered on my chosen day. It would have been helpful to know if it would be am, or pm, but sadly the tracking doesn't show it & even by ringing they were unable to say. Overall, I am happy with my purchase & would recommend the company, thanks!”

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Posted 8 months ago

Thank you for taking the time to leave some feedback Barbara. I've passed on your comments about the tracking from UPN being quite simple and could do with more information that both you as the customer and us can see. Thanks for the any recommendations passed on! Jacqui.

Posted 8 months ago

“All arrived as agreed. Happy to use again.”

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Posted 8 months ago

Happy to hear Lee, thanks!

Posted 8 months ago

Stone & Garden Direct is rated 4.6 based on 990 reviews