Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 987 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price & delivered very quickly. However, incorrect delivery slot advised by depot, no drama but I would have liked to have been there when it arrived to ensure it was placed exactly where I wanted it.”

Helpful Report

Posted 6 years ago

Hello Alan, We appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Great price , much better than local garden centers or builders merchants. Delivery was fast and exactly as i had requested. Delivery driver was friendly and really helpful even without crane left 2 bulk bags exactly as i wanted.”

Helpful Report

Posted 6 years ago

Hello, Every review is crucial for The Stone and Garden Company in order for us to better and improve on our company. We’d like to thank you for taking the time to reflect on our service and give us such positive feedback. We hope to be of assistance at a later date. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Stone & Garden helped me complete my landscaping project. We were going on holiday to Malta when I ordered the heavy load, but S&GC made the delivery at my requested date/time on our return.”

Stone & Garden Direct 5 star review on 1st December 2018

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Posted 6 years ago

Hello Michael, Thank you for writing this review about The Stone and Garden Company and sharing your photo with us. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Very easy to order, extremely good communication and pleasant driver on delivery. Highly recommend any time, top company”

Helpful Report

Posted 6 years ago

Hello Lucie, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the service you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Hmmmm....ordered an had put down plum slate chippings to top up existing. However, they were grey, not plum. Now looks a right mess!!”

Helpful Report

Posted 6 years ago

Hello Stefan, Thank you for taking the time to write a review. You ordered 20mm Plum Slate, we do not supply 20mm Grey Slate we only supply the Grey Slate in 40mm. Due to the time of year and the quarry conditions it is likely there is dust build up on the slate which may make it look Grey rather than Plum but I can assure you it cannot be 20mm Grey Slate that has been sent out. Please wash the stones and let us know the outcome. We also welcome any photos you have, please send these to sales@stoneandgarden.co Kind Regards, The Stone and Garden Company

Posted 6 years ago

“Beautiful delivery of Cotswold Buff gravel - a lovely soft colour unlike the almost white samples I had seen in the big chains. Very good delivery service, on time and helpful driver. Bark chips also great quality.”

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Posted 6 years ago

Hello Kate, Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Fast, efficient service. Will definitely use company when ordering preferred gravel in bulk. Competitively priced.”

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Posted 6 years ago

“I would have given Very Good, every thing was OK, but found one bag was torn .”

Helpful Report

Posted 6 years ago

Hello, Thank you for your feedback. All feedback is important to us and is taken on board to make our service a better service. Apologies for any inconvenience this may have caused. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Good product range and cheaper than in stores. Marble stones arrived as per photos on website. Staff on phone helpful. Delivery as expected Would definitely use in future”

Helpful Report

Posted 6 years ago

Hello Lisa, Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Excellent, over the phone communication, very friendly, and helpful. Delivered when said, and product was as described. Thank you.ivy;”

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Posted 6 years ago

Hello Margaret, Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Fast delivery. Very helpful driver. Very good quality product. In fact very helpful from start to finish. Very happy to recommend”

Helpful Report

Posted 6 years ago

Hello Kerrie, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the product and service you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Great service and delivery. Very impressed. Would definitely use this company again. Sian”

Helpful Report

Posted 6 years ago

Hello Sian, We appreciate that you have taken time out of your day to write us such a positive review. If we can ever be of any help in the future then please let us know. Thank You. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Very pleased. Communication over the phone was clear. Good value for money. Delivery man was punctual and very friendly and helpful.”

Stone & Garden Direct 5 star review on 13th November 2018

Helpful Report

Posted 6 years ago

Hello, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the product and service you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“would buy again from stone and garden great items great price and also arrived on the day they said it would fab service”

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Posted 6 years ago

Hello Sabine, Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Brilliant job,stone looks like 100 millions dollars. thx”

Helpful Report

Posted 6 years ago

Hello, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with stones you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Bit disappointed l ordered pebbles 30mm to 50mm and received ones more like 50mm to 70mm plus, the delivery driver had left before l realised otherwise l would have sent them back.”

Helpful Report

Posted 6 years ago

Hello Terence, Thank you for taking the time to write a review, every review is crucial for The Stone and Garden Company in order for us to better and improve on our company. We are sorry to hear you are not happy with the stones you have received. Had this been brought to our attention we would have arranged for the stones to be returned - regardless of whether the driver was still there or not. During the screening process sometimes larger stones can fall through due to the way they fall, this is explained in the terms and conditions you agreed to at checkout and within the product description. Kind Regards The Stone and Garden Company

Posted 6 years ago

“Ordered six bulk bags of veg topsoil online, easy to place the order and received the product as promised two days later. Delivery was straightforward and the driver was helpful. Pricing was very competitive and quality of soil is good. Would use again and recommend to others.”

Helpful Report

Posted 6 years ago

Hello Colin, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with service and product you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Glad I found this company. Easy to order, very good price, delivered on time and product is as good as expected.”

Stone & Garden Direct 5 star review on 6th November 2018

Helpful Report

Posted 6 years ago

Hello, Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Perfect from order to delivery. Exactly as stated! Very please garden looks amazing! Would highly recommend and use again”

Stone & Garden Direct 5 star review on 3rd November 2018

Helpful Report

Posted 6 years ago

Hello Ben, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the service and product you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Well described good product and excellent delivery service. Will use again”

Helpful Report

Posted 6 years ago

Hello Kevin, Every review is crucial for The Stone and Garden Company in order for us to better and improve on our company. We’d like to thank you for taking the time to reflect on our service and give us such positive feedback. We hope to be of assistance at a later date. Kind regards, The Stone and Garden Company

Posted 6 years ago

Stone & Garden Direct is rated 4.6 based on 987 reviews