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Stone & Garden Direct Reviews

4.6 Rating 987 Reviews
91 %
of reviewers recommend Stone & Garden Direct
4.6
Based on 987 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Stone & Garden Direct Reviews
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Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Anonymous
Anonymous  // 01/01/2019
Stone chippings were competitively priced and arrived promptly. Phone enquiries and delivery man really helpful. Altogether a very good service and would definitely use again.
Helpful Report
Posted 7 years ago
Thank you Mrs Smith for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 7 years ago
Good service
Helpful Report
Posted 7 years ago
Good afternoon We appreciate that you have taken time out of your day to write us a good review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company
Posted 7 years ago
The driver of the lorry was very obliging and helpful. The slate looks absolutely fabulous on my front garden.
Helpful Report
Posted 7 years ago
Good afternoon Catherine Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the slate you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Trouble free transaction and delivery
Helpful Report
Posted 7 years ago
Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 7 years ago
Ordered black ice chippings and they are excellent, I was a bit concerned when they arrived as they are unwashed but once they were down and by luck a small rain shower soon cleaned them up and showed the great colours of black, grey and white. They were delivered at a time that suited me. I would highly recommend these and the Garden Company. Great service!
Helpful Report
Posted 7 years ago
Good afternoon Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Black Ice you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Product was great, delivery was exactly when they said, price was very competitive, excellent service all round.
Helpful Report
Posted 7 years ago
Good afternoon Margaret Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Great quality of product at competitive prices and that's why I chose to buy from the stone and garden company. Very satisfied and will buy again from them.
Helpful Report
Posted 7 years ago
Good afternoon Mr Dove. Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Waited in all day for delivery which did not turn up. I had to phone the haulage company myself to be told that the driver had run out of driving hours. Promised the next day delivery between 11 and 1 and had to wait until 2.15
Helpful Report
Posted 7 years ago
Good afternoon Thank you for your feedback. All feedback is important to us and is taken on board to make our service a better service. Apologies for any inconvenience this may have caused. I have spoken to our delivery company and we are working hard alongside each other to reduce the risk of this happen in the future. Kind regards, The Stone and Garden Company
Posted 7 years ago
Reliable fast service, helpful delivery driver. Would recommend this company.
Helpful Report
Posted 7 years ago
Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 7 years ago
I have had two individual deliveries of 40mm plum slate (bulk bags). Both orders arrived next day on time. The quality of the product was good throughout the full load of each bulk bag. Great service and price. Will use again.
Helpful Report
Posted 7 years ago
Mr Stokes Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Plum Slate you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Really good courier service left in place as requested. Product good but dove grey limestone actually more of a white
Helpful Report
Posted 7 years ago
Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 7 years ago
Competitive prices, good quality and delivered right on time. What more could you ask?!
Helpful Report
Posted 7 years ago
Thank you Mr Hughes for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 7 years ago
Product as stated. Delivery on time and well packaged. Nothing to complain about at all. Would purchase from this party again.
Helpful Report
Posted 7 years ago
Thank you Mr Ellis for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 7 years ago
Very smooth process, received my gravel on the date specified. Excellent communication - Was contacted twice before delivery. Will be shopping here again in the future.
Helpful Report
Posted 7 years ago
Mr Bainbridge Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Great service was provided with regular updates and delivery was made quickly within 2 days. The stones were even taken to the place I required them. Will definitely use again.
Helpful Report
Posted 7 years ago
Good afternoon Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Extremely good service and a helpful delivery driver who went out of his way to assist. Could not fault
Helpful Report
Posted 7 years ago
Good afternoon Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Very pleased with my purchase of 2 8kg bags of blue slate for front garden project. Helpful staff when you call. Easy to order online. Professional, ontime, friendly delivery company. Slate looks great with many positive comments from neighbours. ✅ 😊
Helpful Report
Posted 7 years ago
Good afternoon Jocelyn, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Blue Slate you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Paid for delivery before 12 but didn't turn up until 4. The haulage company they use are absolutely shocking!! That said the girls on the phone at stone and garden dealt with it very well, some of the best customer service I have ever come across to deal with a problem that was not their fault
Helpful Report
Posted 7 years ago
Thank you Mr Baillon for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 7 years ago
Delivered on time, and placed the bulk bags just where I wanted. The quality of the slate was excellent.
Helpful Report
Posted 7 years ago
Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 7 years ago
easy to order and fast delivery no issues, would use again
Stone & Garden Direct 5 star review on 3rd May 2017
Helpful Report
Posted 7 years ago
Thank you Mrs Samson for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 7 years ago
Stone & Garden Direct is rated 4.6 based on 987 reviews