Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 987 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item arrived on time and as promised, the only negative, hence the four stars, the dispatch emails and updates are lacking. They send an invoice with an expected date and that's it until it arrives.”

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Posted 8 months ago

Hi Stephen, thank you for taking the time to leave a review. I've passed your feedback onto the haulier as we outsource this. When your order is dispatched the email you receive from us does have the haulier's contact details on there and a link to track the delivery. Glad you're happy with your order though.

Posted 8 months ago

“Delivered on time. High quality stones. Cannot fault.”

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Posted 8 months ago

Thanks for the review!

Posted 8 months ago

“Into feted my garden stone in dove grey product is great quality and the service was really straightforward and really good”

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Posted 8 months ago

Glad everything went well for you Gemma! Thanks for taking the time to leave a review, thanks Jacqui

Posted 8 months ago

“We have an issue with the colour of the stone. They have been really helpful sending us samples and now sending more white free of charge. Excellent customer service from Jackie.”

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Posted 9 months ago

“A+ easy online website. Fast delivery. Will use again.”

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Posted 9 months ago

Thanks for taking the time to leave a review!

Posted 8 months ago

“Great communication and very friendly staff”

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Posted 9 months ago

Thank you for taking the time to leave us a review Gary.

Posted 9 months ago

“Delivered when i requested. Price including delivery beats competitors. Delivery driver was lovely and had common sense. We will be buying again”

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Posted 10 months ago

Thanks for taking the time to leave a review Tanya.

Posted 9 months ago

“Excellent Company to do business with I had a choice of Delivery date loved the idea that the delivery came on a pallet with and electric pallet truck for easy loading . Ordered some stone for my front garden will use them again when I do the back Garden. Highley Recommended”

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Posted 10 months ago

Thank you for the 5-star review Andrew!

Posted 9 months ago

“We needed a bulk delivery of Dove Grey Stone and Topsoil. Stone & Garden provided good quality stone and topsoil. They were competitive on price and delivered when they said they would and placed it where we had agreed. We will be using them again. Thanks Mark”

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Posted 10 months ago

Thank you for your kind words Mark, we look forward to receiving orders from you in the future!

Posted 9 months ago

“Needed to gravel our drive, for once and only time, and found range of gravel and the prices here very reasonable. The volume calculator helped considerably. Delivery was well managed and quality of the stone very good for its purpose.”

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Posted 10 months ago

We really appreciate you taking the time and leaving us a review. Also pleased the volume calculator helped you order the correct amount of bulk bags you needed!

Posted 10 months ago

“So helpful & easy to deal with - excellent service”

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Posted 11 months ago

Hi Neil, thanks for taking the time to leave a review! Glad you're happy with everything! Once your project is done we'd love to see some photos we can add to the rustic slate rockery page on the website if you're happy to do so! (If you are our email address is sales@stoneandgarden.co) Have a great Christmas, Jacqui

Posted 11 months ago

“From starting my order to delivery on day I asked for could not have asked for more. A great price, a great product and a brilliant delivery. Well done,”

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Posted 1 year ago

Thanks for the great feedback James!

Posted 1 year ago

“Great product great delivery and super quick just what we needed!”

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Posted 1 year ago

Thanks for the 5-star review Grace, glad to hear you was happy with everything from start to finish!

Posted 1 year ago

“Quick, efficient and communicative. Made ordering and delivery very easy!”

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Posted 1 year ago

Thanks for the 5-star review Scott!

Posted 1 year ago

“Most impressed throughout the purchase, I was worried that even though I had ordered the larger stone I would be disappointed with the size of stone supplied, I was not the bulk bag contained a huge amount of large rocks and very few smaller one. Excellent service throughout, thank you.”

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Posted 1 year ago

Thank you for a lovely 5-star review Nicholas! Super happy you like the Cotswold Rockery!

Posted 1 year ago

“Prompt, friendly and polite service.”

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Posted 1 year ago

Thank you for the lovely feedback Adrian!

Posted 1 year ago

“Great efficient service. Speedy delivery.”

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Posted 1 year ago

Thanks for the fab feedback Graham!

Posted 1 year ago

“From start to finish very good service I cannot do orders on my I pad I called the lady in the office.a. Talked me through it & helped Me Place the order Or otherwise I would not have been able to order & the company would have lost a sale for £ 2000. I think her name was Jackie Thanks for the help”

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Posted 1 year ago

Hi William! Thank you for your kind words, I really appreciate it. I was more than happy to help talk you through the checkout process. If you need to place another order in future just give me a call and we can go through it again. Take care, Jacqui

Posted 1 year ago

“Excellent granite and would purchase more. Delivered on time.”

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Posted 1 year ago

Thanks for the review Peter!

Posted 1 year ago

“From start to finish the whole process was stress free, thank you very much The Stone & Garden Company for being so efficient at what you do, our back garden looks fab😊.”

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Posted 1 year ago

Thank you for the 5-stars Neil, it's great to hear you were happy with everything! 😊

Posted 1 year ago

Stone & Garden Direct is rated 4.6 based on 987 reviews