Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 987 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and delivery”

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Posted 6 months ago

“Stone & Garden Company were 5 star BRILLIANT! I gave them my measurements for two patios and four borders and they worked out the exact amount of gravel required. It was delivered very quickly and was definitely the best price after searching for hours on the internet. Extremely helpful and friendly advice over the phone and I am SO pleased with the result.”

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Posted 6 months ago

“Lovely product, competitive price and fast delivery. Will use them again.”

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Posted 6 months ago

“Excellent company to deal with, a lot cheaper than the big company's out there and arrived at the specified time, very impressed and this is the second time using this company.”

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Posted 6 months ago

“Very good service. Thank you.”

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Posted 6 months ago

“great service, delivery guy was awesome”

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Posted 6 months ago

“I used The Stone & Garden Co for all my decorative aggregate needs over the last few years. The order process is extremely simple, delivery fast with no problems and always a good product. I can’t find fault in any way. Thank you.”

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Posted 6 months ago

“Arrived on time on the day of my choosing. Product I ordered was exactly as required. Very happy customer”

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Posted 6 months ago

“Good product but carrier turned up without correct equipment to deliver which meant a delay of three days for delivery.”

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Posted 7 months ago

Hi Julia, thank you for taking the time to leave a review. Sorry the delivery side of it affected your review. I've just checked and we weren't made aware of any issues with delivery delays for you so I'll definitely pass this feedback onto the UPN depot for you. Thanks, Jacqui

Posted 7 months ago

“Really pleased with the quality of the service we received. Communication on the day of delivery was brilliant too. Was definitely ordered from this company again.”

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Posted 7 months ago

“Excellent service easy ordering, fast delivery.”

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Posted 7 months ago

“Used a couple of times now for stone chippings. Good prices, simple to order online and you can choose your date of delivery. Once out for delivery the tracking wasn’t so good so had to make sure someone was in until it arrived but that was ok.”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

Thank you for the 5 stars Kevin!

Posted 7 months ago

“I have used this company twice now and will only use them in future. The team at HQ are really helpful if you have any queries, they do exactly what they say, easy payment, easy delivery, great products. I have no hesitation to recommend.”

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Posted 7 months ago

Thanks Sara for the great feedback especially about ourselves ☺️ your photos look great on how you've used the rockery! We look forward to getting any future orders from you!

Posted 7 months ago

“I ordered a large bag of chippings. The process was straightforward and delivery was easy and effortless.”

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Posted 7 months ago

Glad you found everything easy Jan & you're happy with everything.

Posted 7 months ago

“Great price, quick delivery and really good product.”

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Posted 7 months ago

Thanks for the great feedback Adam, we appreciate it

Posted 7 months ago

“delivery went smooth and as expected, great quality product”

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Posted 7 months ago

Thanks for the great feedback!

Posted 7 months ago

“Thanks for the prompt service. The product (alpine grit) is ideal because the grit is the smallest I could find at a reasonable proce which means that it is ideal regarding drainage especially for plants that do not like their roots to be touching water e.g. in a clay soil. This is the second time I have ordered which demonstrates i am pleased with the product”

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Posted 8 months ago

Thanks for the great feedback Martin, it's lovely to hear from a returning customer. We appreciate the 5 star reviews.

Posted 7 months ago

“Delivery excellent efficient left just as I asked Thankyou”

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Posted 8 months ago

Thanks for the great feedback Julie!

Posted 7 months ago

“Ordered with know problems and delivered within days . Perfect colour stones.”

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Posted 8 months ago

Thanks for the great feedback Nicola!

Posted 7 months ago

Stone & Garden Direct is rated 4.6 based on 987 reviews