Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 987 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service & Product.”

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Posted 1 year ago

Thank you for the 5 star review

Posted 1 year ago

“Appalling website makes it impossible to place an order!”

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Posted 1 year ago

We're sorry you were having issues with our website a couple of days ago. Please do email us on sales@stoneandgarden.co with the problems you were having so IT can look into this for us! Thanks, Jacqui

Posted 1 year ago

“Goods came on time as ordered. No complaints”

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Posted 1 year ago

Great to hear Kathleen! Thank you for taking the time to leave a review!

Posted 1 year ago

“Very easy-to-use website. A good product too. The driver was very helpful about making contact and putting it in a convenient spot for us.”

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Posted 1 year ago

Thank you for the 5 star review Robert, glad you were happy with everything!

Posted 1 year ago

“Quick reliable delivery. Stones look as advertised.”

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Posted 1 year ago

Thank you for the 5 star review Alan!

Posted 1 year ago

“Cannot improve on an already excellent service. Thankyou”

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Posted 1 year ago

What a lovely thing to say Christopher! Thank you! You know where to come for any future orders! 😃

Posted 1 year ago

“We purchased Cotswold 10mm stoned to create a seating area in our garden, they are a lovely colour and arrived exactly when we were told they would. The delivery driver was really helpful and placed the 850kg bags exactly where we needed them.”

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Posted 1 year ago

Thank you for taking the time to leave us a review, we appreciate the 5 stars! 😃

Posted 1 year ago

“Excellent service and delivered to the spot I wanted. Thank you.”

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Posted 1 year ago

Thank you for taking the time to leave a review Ron, glad you're happy with your order!

Posted 1 year ago

“Great company. Fast delivery and the gravel is beautiful”

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Posted 1 year ago

Thank you for taking the time to leave a review Carl!

Posted 1 year ago

“Kept informed and great product.”

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Posted 1 year ago

Thank you for the 5-star review Barbara!

Posted 1 year ago

“A totally seamless process from ordering to fast delivery with good communication throughout. An excellent company to buy from ay highly competitive prices, I recommend this company 100%”

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Posted 1 year ago

WOW thank you Robert for such a lovely review! 😃 It's great to hear you were happy with everything from start to finish!!

Posted 1 year ago

“Great Service, quick efficient and they look few great. Would highly recommend”

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Posted 1 year ago

Thank you for the 5-star review Shelley!

Posted 1 year ago

“Impressed with the product and delivered exactly when advised, so would definitely recommend and use again.”

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Posted 1 year ago

Thanks for the great feedback, we look forward to receiving any future orders from yourself!

Posted 1 year ago

“I absolutely love my Scottish Pebbles & delivery was as I instructed.....perfect thank you so much .”

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Posted 1 year ago

Thank you Jillian for taking the time to leave us a 5-star review!

Posted 1 year ago

“Really impressed. They came a day after they said but the tracking page updated advising there was a truck issue, so couldn’t be helped. The delivery driver was courteous, and did a great demonstration for a little boy of the truck. Stones are just what we were wanting too. Al good condition, will be coming back if we need more and happy to recommend.”

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Posted 1 year ago

Thank you firstly for taking the time to leave us a lovely 5-star review and also thank you for your patience in waiting an extra day for your delivery due to vehicle issues at the depot. I will certainly pass on your feedback to get back to the driver 🙂

Posted 1 year ago

“Excellent service, communication & delivery. All round easy process. Would recommend.”

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Posted 1 year ago

Thank you for taking the time to leave us a review!

Posted 1 year ago

“Excellent customer service with great products”

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Posted 1 year ago

Thank you for the review Stuart!

Posted 1 year ago

“Great website, easy to use with clear guidance and descriptions. Great value for money as well.”

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Posted 1 year ago

Thanks for the fab feedback Matthew! We look forward to receiving any future orders from yourself! 🙂

Posted 1 year ago

“Ordered online ...no problems delivered on time .will use again.”

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Posted 1 year ago

Glad you were happy with everything Colin!

Posted 1 year ago

“Extremely happy with our purchase from the Stone & Garden company. Jacqui was a pleasure to deal with and resolved my delivery query very efficiently and our refund was paid promptly even though it was a bank holiday weekend! We will definitely order again. Thank you.”

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Posted 1 year ago

Thanks Emma for taking the time to leave us a 5-star review, I'm grateful for your kind words about me! 🙂

Posted 1 year ago

Stone & Garden Direct is rated 4.6 based on 987 reviews