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Stone & Garden Direct Reviews

4.6 Rating 987 Reviews
91 %
of reviewers recommend Stone & Garden Direct
4.6
Based on 987 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Stone & Garden Direct Reviews
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Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Anonymous
Anonymous  // 01/01/2019
Fast Delivery, helpful driver. Only issue was one bag of slate was like slurry, the others were fine.
Helpful Report
Posted 5 years ago
Hello, Thank you for your feedback. All feedback is important to us and is taken on board to make our service a better service. Apologies for any inconvenience this may have caused unfortunately as we do not wash our stones there is a possibility of dirt and dust build up, this can be washed off using a hose pipe or jet wash. Kind regards, The Stone and Garden Company
Posted 5 years ago
Superb delivery and very quick. Great quality of “Blossom” stones also
Stone & Garden Direct 5 star review on 28th March 2019 Stone & Garden Direct 5 star review on 28th March 2019
Helpful Report
Posted 5 years ago
Hello Reece, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with service and product you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 5 years ago
Delivered within time frame. No hassles.
Helpful Report
Posted 5 years ago
Hello Russ, Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 5 years ago
Fabulous customer service and delivery. Thank you.
Helpful Report
Posted 5 years ago
Hello Suzanne, We appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company
Posted 5 years ago
We are very happy with our purchase of two pallets of bagged blue slate. The price was the best I could find once free delivery was factored in, the customer service was excellent and our delivery driver even managed to get the two pallets at the top of our drive, making our job much easier. Very happy to recommend and will definitely consult again for future landscaping projects.
Helpful Report
Posted 5 years ago
Hello Stuart, Every review is crucial for The Stone and Garden Company in order for us to better and improve on our company. We’d like to thank you for taking the time to reflect on our service and give us such positive feedback. We hope to be of assistance at a later date. Kind regards, The Stone and Garden Company
Posted 5 years ago
Quality service. Prices can not be beaten. I have saved £40 on sourcing locally. The delivery driver is to be commended. Cheerful and nothing was too much trouble for him. Gave a good image of his company. Would shop again with confidence and I am happy to recommend this company to friends.
Helpful Report
Posted 5 years ago
Hello Steve, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the service and product you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 5 years ago
Excellent service. Delivery vehicles need more than a pallet Jack
Helpful Report
Posted 5 years ago
Hello David, We appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company
Posted 5 years ago
Great value for money, great communication and delivered on time as expected. I can’t fault this company. Thank you.
Helpful Report
Posted 5 years ago
Hello Nicola, Every review is crucial for The Stone and Garden Company in order for us to better and improve on our company. We’d like to thank you for taking the time to reflect on our service and give us such positive feedback. We hope to be of assistance at a later date. Kind regards, The Stone and Garden Company
Posted 5 years ago
Fantastic service from start to finish! Would highly recommend
Helpful Report
Posted 5 years ago
Hello Rachael, Thank you for writing us a review, we are glad to hear you are happy with the service you received. If you need anything in the future just let us know. Kind regards, The Stone and Garden Company
Posted 5 years ago
Good price and my stone was delivered on time. Very pleased.
Helpful Report
Posted 5 years ago
Hello Valerie, We appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You. Kind regards, The Stone and Garden Company
Posted 5 years ago
I would highly recommend The Stone and Garden Company as the 20mm black Basalt aggregate is fairly priced, perfectly uniform, with precise and fairly costed delivery and delivered by a great natured driver. In all a very pleasurable experience. Keep up the good work and wonderful service. Much appreciated.
Helpful Report
Posted 5 years ago
Hello Henry, Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 5 years ago
one of the best quality soil we found cost very keen and a fantastic delivery service ,kept informed throughout,a good old fashioned service in the digital world. altogether a very good service will use again
Helpful Report
Posted 5 years ago
Hello Paul, Every review is crucial for The Stone and Garden Company in order for us to better and improve on our company. We’d like to thank you for taking the time to reflect on our service and give us such positive feedback. We hope to be of assistance at a later date. Kind regards, The Stone and Garden Company
Posted 5 years ago
Purchased black basalt 20 mm for driveway, perfect and looks good, price was discounted, delivery driver polite and professional and put the pallets where I asked, easy to order and will use this firm again.
Helpful Report
Posted 5 years ago
Hello Graham, We appreciate that you have taken time out of your day to write us such a positive review. We are glad to hear you are happy with the service and product you received. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company
Posted 5 years ago
This is a very professional company to deal with there are efficient and would have no hesitation in recommending this company many thanks for your prompt delivery
Helpful Report
Posted 5 years ago
Hello Gerard, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the service you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 5 years ago
Fantastic experience. I deliberately ordered the individual bags instead of the “ton” bags as they are easier to transport and from past experience with other companies, there is less dust in the individual bags! The driver called me to double check where on my land I wanted the stones placed which I really appreciated. I will be using the stone company again!
Helpful Report
Posted 5 years ago
Hello Ben, Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 5 years ago
Goods arrived on promised date with a courteous delivery driver.
Helpful Report
Posted 5 years ago
Hello, Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 5 years ago
Very happy with the service, depot staff return calls, delivered on time to doorway, highly recommend.
Helpful Report
Posted 5 years ago
Hello Alan, Thank you for your feedback, we are glad to hear you are happy with the product and service you received. We hope to be of assistance at a later date. Thank you. Kind regards, The Stone and Garden Company
Posted 5 years ago
Excellent product exactly what wanted. Brilliant delivery driver who went out of his way to help me move pallet to best location.
Helpful Report
Posted 5 years ago
Hello John, Every review is crucial for The Stone and Garden Company in order for us to better and improve on our company. We’d like to thank you for taking the time to reflect on our service and give us such positive feedback. We hope to be of assistance at a later date. Kind regards, The Stone and Garden Company
Posted 5 years ago
Brilliant service, got exactly what I ordered would definitely use again as the lady I spoke to was extremely helpful! Have already recommended to others! Thanks again!
Helpful Report
Posted 5 years ago
Hello Damian, Thank you for taking the time out to reflect on our service, we really appreciate your feedback. It's great to hear you are happy with the product and service you received, If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 5 years ago
Excellently priced topsoil and a fast delivery. The quality of the topsoil was very good and would not hesitate to buy from TSGC again.
Helpful Report
Posted 5 years ago
Hello John, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Top Soil you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 5 years ago
Stone & Garden Direct is rated 4.6 based on 987 reviews