Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 987 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor delivery service. They delivered the order without calling me to ask where to unload and that cause a lot trouble! That's not all.... when I rang for solution they said will call the driver to come back but no one turn up and even no one call to explain. Sorry but I won't use your services any more”

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Posted 6 years ago

“Excellent all round Quick hassle free delivery First time using this supplier Will use in the future”

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Posted 6 years ago

“Placed order for bulk bag of Cotswold stone , Advised company that delivery was tight ,they arranged for smaller vehicle that arrived as promised in Middle of recent snow . Very impressed with product and service form start to finish . I would use again”

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Posted 6 years ago

“Ordered one bulk bag, and ran out so had to order another bulk, the first bag was very muddy stones, the second bag was a lot better, the second delivery was changed three times, do to the bad weather, but still happy with stone, and garden”

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Posted 6 years ago

“The Red granite stones are just what I was looking for and will be ordering a bulk bag.”

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Posted 6 years ago

“I telephoned the sales office and enquired to make sure the 40mm blue slate would match some 40mm blue slate we bought elsewhere. I was assured that as 'it comes from the same place', it would be the same. Unfortunately, although the colour matched, there are lots (far too many) of small pieces, crumbs and slate dust. Yes, the slate from Stone and Garden was a lot cheaper, but I want it to look all the same. I guess you pays your money, you takes your chance! Probably have to spread out this slate and then put the better slate over the top. Not over the moon!”

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Posted 6 years ago

“Efficient delivery by a good man”

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Posted 6 years ago

“Great products at really good prices have ordered more as I was so pleased.”

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Posted 6 years ago

“The slates arrived on time and were of good quality”

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Posted 6 years ago

“Ordered online on the Monday delivered to my house on the Friday fast efficient and fantastic communication”

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Posted 6 years ago

“Great prices and quick delivery. The quality of the stones is really good.”

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Posted 6 years ago

“Quick and easy transaction.”

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Posted 6 years ago

“Soil was fantastic quality will order again.”

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Posted 6 years ago

“Great product fast delivery”

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Posted 6 years ago

“Nice gravel, arrived when and where requested. Great service, will use again for decorative gravel.”

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Posted 6 years ago

“The Stone and Garden Company were ok. However they use an inappropriate delivered company. I ordered 9 bags of granite, the guy came with a pallet mover (which wasn’t even battery assisted) which would only be suitable for a concrete floor. Not only that they are not allowed or insured to drive on the driveway, so on two occasions they chose to completely block the only footpath instead of reversing on a large loose stone type drive. Stone and Garden were not interested in my complaint about this, I assume they get that a lot. This issue is easily solved by having smaller trucks, powered pallet hand movers, reversing into the drive, or using hi ab trucks for larger ordered. So I would say if you needed more then one or two bags at a time, I would look for a company which doesn’t use the cheapest carriers, and is geared up for moving 1 tonne bags.”

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Posted 6 years ago

“Easy website to find what I wanted. Friendly customer service to place my order. Delivery fast and efficient. Really pleased with purchase and service received.”

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Posted 6 years ago

“Excellent service ss always”

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Posted 6 years ago

“Very easy website to use , can choose your delivery day , always delivered on the day they say ,”

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Posted 6 years ago

“Excellent service plus delivery driver really helpful”

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Posted 6 years ago

Stone & Garden Direct is rated 4.6 based on 987 reviews