Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 987 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stones were fine the delivery was also good. I calculated that i should have had enough but was a bit short so contracted stone and garden to try and get a small amount to finish the job but have had no reply from messages.”

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Posted 7 years ago

“Good service but I was disappointed with the colour of the stones. I had previously had moonstone at my old address in Stafford and loved the colour, lots of greys and whites. However this lot is very drab lots of browns in it.”

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Posted 7 years ago

“I ordered and expected to receive 3 No bulk bags of blue slate chipping. Whilst the quality of the material was good, one bag had obviously be n damaged and repaired with lack tape, I still only received 2.8 bagsOne bag was very clearly 20% light. This was pointed out to the delivery driver, who said it was nothing to do with him. As delivery was on Friday, I contacted the company on Monday morning who insisted it was fine when it left them and to contact the haulier instead. This "passing the buck" and being short changed has left a bad taste. So I will go elsewhere to purchase the shortfall.”

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Posted 7 years ago

“Good all round service with no problems at all. The stones look lovely in our garden”

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Posted 7 years ago

“Great Service, very helpful. Delivered on time. Driver called before.”

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Posted 7 years ago

“Extremely helpful, stones were as described, all in all a great success. Would use again.”

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Posted 7 years ago

“The black ice stones are grey when dry and only go black when damp or wet.”

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Posted 7 years ago

“Great customer service and quick delivery.”

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Posted 7 years ago

“I ordered two samples of Scottish pebbles None have arrived within the 5 days specified. I wanted to compare your stones with Gravelmaster. Gravelmaster delivered their sample the next day. Sadly I have nothing to compare their sample with”

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Posted 7 years ago

“Hassle free and delivery driver was very helpful”

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Posted 7 years ago

“Good priced item and great delivery. Finished the front garden”

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Posted 7 years ago

“The materials I got delivered were first class The only thing was that the haulage company made an error on my delivery they only delivered 1pallet instead of 2 so had to take another day off work for the next delivery”

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Posted 7 years ago

“Customer Service were very helpful, the stones were good value and were delivered quickly by a very helpful delivery driver.”

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Posted 7 years ago

“Excellent product colour of blue slate the best we have seen”

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Posted 7 years ago

“We ordered two bags of Grey Slate Chippings to be delivered to a Heritage site. Asked Courier to call prior and no such call came until they were there. The 2nd bag we had delivered created problems with access and caused a lot of headaches. Thank you for that, the Stone and Garden themselves are ok, the Chippings could be a slightly better grade. The courier company uses these tail lift vans, which are not helpful at all due to access limitations, plus they just dump it where they please and do not call. Courier company is useless.”

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Posted 7 years ago

“Good price & excellent service. The delivery staff were most helpful and went the extra mile to ensure the bags ended up where I wanted them. So I'm very satisfied.”

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Posted 7 years ago

“Your Company was so helpful, polite and delivered on time. Such a refreshing thing these days. I would certainly recommend you to anyone and will be in touch shortly for further supplies. A big thank you.”

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Posted 7 years ago

“Great service from The Stone and Garden Company. The cobbles we ordered arrived on time and the size and quality were just what we needed. Using them to create a "dry river bed" for a new Zen Garden. Thank you.”

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Posted 7 years ago

“Great product for a really good price. Tonne of Scottish cobbles looks great in our border. Would definitely recommend and will use again.”

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Posted 7 years ago

“Prompt, flexible and efficient service delivering the product which was accurately described on their website.”

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Posted 7 years ago

Stone & Garden Direct is rated 4.6 based on 987 reviews