My Outfit Reviews

Name: My Outfit
Address: 238 New Row, Telford, TF3 4BS, Telford, Shropshire
Rating: 4.32

4.3 Rating 730 Reviews

51 %

of reviewers recommend My Outfit

Company Reviews

Metrics

4.3

Based on 730 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

Anonymous

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

Anonymous

Anonymous // 01/01/2019

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“Wont use them again Given a tracking number that post office didnt recognise and when i emailed them to question delivery didnt even get an answer !!!!!! Very poor customer service in fact NO customer service”

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Posted 5 years ago

“Nice shirts, but a bit expensive.”

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Posted 5 years ago

“Great selection of Claudio Lugli shirts !! I will be making many purchases in the near future. I highly recommend the Shirt Store.”

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Posted 5 years ago

“Service on supply and delivery very good. However no response from my email regarding having to pay postage nor a reduction on price for joining The Shirt Store news letter. The postage code was submitted code for subscribing to the news letter was not supplied until after order was placed.”

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Posted 5 years ago

“My order (£90) was cancelled twice after paying with no explanation. I've sent two emails asking why and got no answer. I guessed that happens because I've put my company address and made a third order and paid immeadiatly again. This time the order was confirmed. Because of paying and getting refunded a few times I lost about £15 due to bank and paypal fees for sending and refunding. No communication at all, that's a very poor service for me.”

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Posted 5 years ago

“Great product. Prompt delivery. Very well made and fits size as expected. Great colour and contrasting trim as per picture. Shape great. Easy to maintain and no loss of colour or quality!”

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Posted 5 years ago

“If you are returning to the shirt company it’s not good. We returned 3 shirts to them no reply even after sending a few emails Even one to pay pal still Waiting for a reply”

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Posted 5 years ago

“Great delivery and really nice fit based on site sizing recommendation”

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Posted 5 years ago

“Very helpful on the phone shirt arrived next day”

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Posted 5 years ago

“I've order 2 or 3 shirts before and everything was fine. But I will not be ordering from them again. My shirt was dispatched on the 18 of December and I did not get it until a month later. And I had to pay extra at the Post Office before they would hand it over because they did not pay the correct postage. Not only this, but I've emailed The Shirt Store 3 times and they have not replied to any of my emails. This is clearly a company that as soon as something goes wrong they do not want to know and will offer no customer service. So be aware if you have a problem with your order they do not give a toss.”

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Posted 5 years ago

“Nice fabric Quality stitching and attention to detail Good fit (as per guide) Just took a while to deliver but I would definitely buy from TSS again”

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Posted 5 years ago

“Hi - Communication is poor there is no live chat and possibility for telephone communication only email - placed order 7 days ago no information from the Shirt Store apart from the fact they have taken my payment”

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Posted 5 years ago

“I ordered a Guide shirt from you at a fantastic price compared to what what my husband previously paid. The shirt was absolutely gorgeous! The only gripe I have is that it took far to long for delivery. I ordered on the 20th & received on the 29th! Will bare your slow postage in my when ordering again!”

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Posted 5 years ago

“Lovely shirts, reasonably priced. Very happy with the website and speed of delivery. However I wanted to return a shirt and a work trip meant I could not do it within the allotted 14 days. I'm ok with the 14 days but I have marked them down because they do not communicate. Emailed to explain - no response. Now left with a shirt that does not fit. I feel they ignored my email to avoid the return. Make sure you don't have to return anything if ordering from the Shirt Store.”

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Posted 5 years ago

“Quick service and the shirts are quality.”

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Posted 5 years ago

“Great shirts and good service. Couldn’t figure out how to get my 10% intro offer, but can’t fault variety of quality , interesting shirts on display”

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Posted 5 years ago

“The Shirt Store has probably the best selection of men's pattern shirts in the UK, and has always been my "Go-To" online shop because they stock all the major brands of patterned shirts. In addition, they have a fast and efficient delivery service and excellent customer service. I have no hesitation in giving The Shirt Store a five star rating and have recommended them to not only all my family, friends and work colleagues, but also the many people who have stopped me to ask where I buy my shirts from.”

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Posted 5 years ago

“Fantastic range and quick delivery”

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Posted 5 years ago

“Great quality. good material.”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

My Outfit is rated 4.3 based on 730 reviews