My Outfit Reviews

Name: My Outfit
Address: 238 New Row, Telford, TF3 4BS, Telford, Shropshire
Rating: 4.32

4.3 Rating 730 Reviews

51 %

of reviewers recommend My Outfit

Company Reviews

Metrics

4.3

Based on 730 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

Anonymous

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 8 months ago

“Happy with my purchase thank you”

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Posted 8 months ago

“I paid for before noon next day delivery. It didn’t arrive until 6pm, which was too late. At the time of purchase, I sent an email explaining this purchase was an urgent replacement jacket for a groom to wear 2 days later, I received no reply. I emailed again, after the late delivery, to say I was returning jacket and requested return of the extra delivery charge - once again no reply! Fortunately after the purchase something told me to check reviews, I did! This made me order a second jacket from another company in Ireland and they managed to get it to me by 9am on the required morning.”

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Posted 9 months ago

“Lovely shirt nice fabric just as described pleased about the discount would order again”

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Posted 9 months ago

Dear Alison,Thank you so much for giving us a 5-star rating! We truly appreciate your kind feedback on our store. We're thrilled to hear that you loved the shirt, and we're glad it lived up to your expectation in terms of the fabric quality and description accuracy. We're also pleased to know that you were happy with the discount you received. Providing our customers with great value is always our priority. We are grateful for your trust and your decision to order from us again. Thank you once again for your support and for taking the time to share your experience. We can't wait to serve you again in the future!

Posted 9 months ago

“Brilliant item. Fast dispatch and delivery🌟🌟🌟🌟🌟”

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Posted 9 months ago

Thank you so much for your fantastic 5-star rating and positive feedback, Jamie! We greatly appreciate your support and are thrilled to hear that you found My Outfit to be a brilliant item. We always strive to provide fast dispatch and delivery, so we're delighted that you were pleased with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you once again, and have a wonderful day!

Posted 9 months ago

“Great service, great price delivery on time”

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Posted 10 months ago

Dear David,Thank you so much for giving My Outfit a 5-star rating! We are thrilled to hear that you had a great experience with us. As you mentioned, we take pride in providing great service, offering competitive prices, and ensuring timely delivery. Your satisfaction means the world to us! Once again, we appreciate your kind words and your support. We look forward to serving you again in the future. Best regards

Posted 9 months ago

“great shirts .fits well at a good price”

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Posted 10 months ago

Dear John,Thank you so much for your amazing 5-star rating of My Outfit! We greatly appreciate your support and feedback. It's fantastic to hear that you are enjoying our selection of great shirts that fit well and come at a good price. We aim to provide excellent products and we're thrilled that you are satisfied with your purchase. Once again, thank you for your kind words and for choosing My Outfit. We look forward to serving you again soon!

Posted 10 months ago

“Refusal to respond to my queries about my refund, refusing to pay the refund back even though i have proof of it being signed for upon return, 11 days after you reveived it and still no refund and 4 messages ignored”

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Posted 10 months ago

Dear Graham,Thank you so much for taking the time to provide us with your feedback regarding your experience with My Outfit. We truly appreciate your honest insights and apologize for any inconvenience or frustration you may have encountered. We sincerely apologize for the issues you mentioned, particularly regarding the refusal to respond to your queries about your refund and the delay in processing it. We understand how frustrating it can be to feel ignored and not have your concerns addressed promptly. Additionally, we acknowledge your frustration with the refusal to pay back your refund, despite having proof of its return in a timely manner. Customer satisfaction is of utmost importance to us, and we deeply regret that we failed to deliver on that during your interaction with us. We assure you that addressing these concerns and rectifying the situation is our top priority. Once again, we sincerely apologize for the inconveniences caused and appreciate your understanding. Your feedback is invaluable to us, and we genuinely value your patronage. We are committed to improving our services and would

Posted 10 months ago

“Excellent shirts. Great material and great quality. Fast delivery. Will definitely order again.”

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Posted 10 months ago

Thank you so much, Trevor, for your outstanding 5-star rating of My Outfit! We truly appreciate your support and feedback. We're delighted to hear that you found our shirts excellent, with great material and quality. Our team works hard to ensure that every product meets the highest standards, and we're thrilled that you noticed. It's also fantastic to hear that our delivery was fast and efficient. We look forward to serving you again in the future. Thank you once again for choosing My Outfit!

Posted 10 months ago

“The shirt is great and it was a fast delivery”

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Posted 10 months ago

Thank you so much for your amazing 5-star rating and the wonderful review of My Outfit! We are thrilled to know that you loved our product. The shirt is indeed great, and we are delighted that it met your expectations. It's always our aim to provide fast and reliable delivery service, and we're glad you were satisfied with it. Your support means a lot to us, and we can't wait to serve you again in the future.

Posted 10 months ago

“Don’t take orders from Shirt store,it’s a lair store, I made a order then canceled my order after three days and said order out of stock”

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Posted 11 months ago

Dear Saeid,Thank you so much for taking the time to provide us with your feedback regarding your experience at The Shirt Store. We truly appreciate your openness and honesty about the issues you encountered. We would like to sincerely apologize for the inconvenience caused by the cancellation of your order after three days and being informed of its unavailability due to being out of stock. We understand how frustrating this must have been for you, and we deeply regret any disappointment it may have caused. Once again, we sincerely appreciate your feedback and taking the time to reach out to us. Your support and understanding mean a lot to us, and we are determined to make your future experiences with The Shirt Store exceptional.

Posted 11 months ago

“Quick delivery and well packaged. Top quality shirt and comfortable to wear”

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Posted 11 months ago

Dear Maria, Thank you so much for your 5-star rating of The Shirt Store! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. Our team takes great pride in providing quick delivery and ensuring that our products are well-packaged for our customers. We're glad to know that the shirt you received is of top quality and comfortable to wear. Thank you once again for choosing The Shirt Store. We look forward to serving you again in the future! Warm regards, The Shirt Store Team

Posted 11 months ago

“Great price t shirt for my son much cheaper than the shops”

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Posted 11 months ago

Thank you so much, Dawn, for taking the time to leave us a wonderful 5-star rating for The Shirt Store! We truly appreciate your support and are thrilled to hear that you and your son are satisfied with your purchase.We understand the importance of offering high-quality products at affordable prices, and we're delighted that you found our t-shirt to be such a great deal. It's always a pleasure to provide our customers with excellent value that is much cheaper than what you can find in physical shops. Once again, thank you for choosing The Shirt Store. We hope your son enjoys his new t-shirt, and we look forward to serving you again in the future!

Posted 11 months ago

“Excellent service and although we returned the suit as it was too small this company acted quickly and efficiently with notifications and refunds. Would definitely order from them again. Makes a very welcome change to have such good service. Thank you.”

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Posted 11 months ago

Dear Sue,Thank you so much for your fantastic 5-star rating of The Shirt Store! We truly appreciate your support and are thrilled to hear about your positive experience with us. We are delighted to have provided you with excellent service, even though the suit didn't fit perfectly. Our team takes great pride in acting quickly and efficiently when it comes to notifications and refunds. Your satisfaction is our top priority, and we are glad to have met your expectations. It warms our hearts to know that you are considering ordering from us again. Rest assured, we will continue to provide you with the same level of exceptional service that you have come to expect from us. We appreciate your recognition of our efforts and are grateful for your loyalty. Thank you once again for taking the time to share your feedback. We look forward to serving you in the future! Warm regards, The Shirt Store Team

Posted 11 months ago

“Bit disappointed that the website says tie pocket square and cufflinks but they arrived without the cufflinks, I emailed twice to see where the cufflinks are but not had a reply.”

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Posted 11 months ago

Thank you so much, Brian, for taking the time to provide us with your feedback about your experience at The Shirt Store. We sincerely appreciate your effort in letting us know your thoughts.We would like to apologize for the inconvenience caused by the missing cufflinks in your order. It is disappointing to hear that our website mentioned the inclusion of cufflinks, but they were not included in your shipment. We are genuinely sorry for any frustration or confusion this may have caused you. We also want to apologize for the lack of response to your emails inquiring about the whereabouts of the cufflinks. We understand how important it is to promptly address our customers' queries, and we regret falling short in this instance. Please accept our sincerest apologies for the oversight and inconvenience caused. We value your business and want to ensure that we make things right for you. Thank you once again for bringing this matter to our attention, Brian.

Posted 11 months ago

“Very stylish shirt, good quality. Perfect fit. Delivered on time. It would have been nice if it was packaged in a quality presentation carton box.”

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Posted 1 year ago

Dear Kenneth,Thank you so much for your fantastic 5-star rating of The Shirt Store! We really appreciate your feedback and are thrilled to hear that you found our shirts very stylish, good quality, and a perfect fit. We also take pride in our prompt delivery service to ensure your satisfaction. We apologize for any inconvenience caused by the packaging, and we will definitely take this into consideration for future improvements. Your support is invaluable to us, and we look forward to serving you again soon!

Posted 1 year ago

“Good service”

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Posted 1 year ago

Dear Syeda, Thank you very much for taking the time to rate The Shirt Store with five stars! We are thrilled to hear that you enjoyed your experience with us. Providing good service is always our top priority, and we are glad to see that it resonated with you. We truly appreciate your support and hope to have the pleasure of serving you again in the future. If there's anything else we can assist you with, please feel free to let us know.

Posted 1 year ago

“Fast delivery, great service, well priced for clothing, will happily use company again 👍”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of The Shirt Store! We truly appreciate your kind words and support. We're thrilled to hear that you had a fantastic experience with us. Our team takes great pride in providing fast delivery, excellent service, and well-priced clothing options. Knowing that you had a positive experience and would happily use our company again means the world to us! Once again, thank you for choosing The Shirt Store. We can't wait to serve you again in the future.

Posted 1 year ago

“Purchased a pair of Diesel denim jeans - items as described and prompt next-day delivery”

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Posted 1 year ago

Thank you so much, Marcello, for your 5 star rating of The Shirt Store! We are so glad you are satisfied with your purchase of the Diesel denim jeans. We strive to provide accurate descriptions and fast shipping to our customers and are thrilled you could enjoy our services. Thank you again for being a valued customer!

Posted 1 year ago

“Purchased the navy blue flock shirt for my partner and we love it. Beautiful shirt, great quality. Prompt delivery. Will definitely purchase from this company again in the future.”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating and for the wonderful feedback! We're so glad to hear that you and your partner love our navy blue flock shirt! We truly appreciate your kind words about its quality and prompt delivery, and we look forward to having you back in The Shirt Store soon!

Posted 1 year ago

My Outfit is rated 4.3 based on 730 reviews