My Outfit Reviews

Name: My Outfit
Address: 238 New Row, Telford, TF3 4BS, Telford, Shropshire
Rating: 4.32

4.3 Rating 730 Reviews

51 %

of reviewers recommend My Outfit

Company Reviews

Metrics

4.3

Based on 730 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

Anonymous

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased with the quick response and delivery of the shirt ordered. Shirt fits perfectly.”

Helpful Report

Posted 2 years ago

“I ordered a shirt on 7 January. I paid the next day delivery charge (as the standard delivery charge has somehow not made it to the checkout (you might want to look into that). My shirt has not arrived. It was ordered for a wedding, which is this Saturday (21st Jan), so I now have to find another shirt. Your shirts are not cheap, and when mine arrives (eventually), it will sadly be my last purchase from you. I realise losing my business is not going to affect your business, so you probably don’t care… but I hope this email might make you look into my situation, and stop this happening to others. Can you please tell me when I will be getting my ‘next day delivery’ as I have another wedding coming up… and it would be nice to have the shirt for that. Thanks for listening. Dave”

Helpful Report

Posted 2 years ago

“I ordered 5 suits for my wedding and as it was a big order they said they would give me a discount - but I had to wait for the manager to call. A few months down the line they are ignoring my calls and emails. I’m also not impressed with some of the lining within the jackets, but I cannot contact them to address this problem.”

Helpful Report

Posted 2 years ago

“Placed an order on their last day to guarantee Christmas delivery. They processed the order, acknowledged the order with next day delivery. Then just before close of business that day they sent me an e-mail stating they could not fulfill my order and would issue a refund. Any other time of year this may have been ok (although still poor service), however this was a Christmas present for my son!! Would not trust this company with future orders.”

Helpful Report

Posted 2 years ago

“Ordered almost 2 weeks ago and still not arrived, delivery appears to be letting you guys down”

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Posted 2 years ago

“The shirts I ordered were really good quality however a bit tight. I had to pay to get them delivered £3.99 and to return them cost me £8.99. Returned lesser value items free of charge. This cost is unacceptable and I had to reorder the next size up again another £3.99 fir delivery. This service of delivery and return should be free of charge. Could this be looked at and a good service would be to reimburse me.”

Helpful Report

Posted 2 years ago

“I haven't recieved my goods yet that I ordered in November. Very disappointed as I need them for Christmas Eve.”

Helpful Report

Posted 2 years ago

“Prompt delivery easy to shop with”

Helpful Report

Posted 2 years ago

“Quick delivery, good tracking info. Excellent price for Claudio Lugli shirt. All good, very pleased.”

Helpful Report

Posted 2 years ago

“Very good customer service regarding replacement of shirt. Dealt with efficiently and return postage paid.”

Helpful Report

Posted 2 years ago

“Should have to pay for postage 2 time ones on delivery and on return at £5.99 postage is bit high for one shirt”

Helpful Report

Posted 2 years ago

“Excellent service, quick delivery and great product”

Helpful Report

Posted 2 years ago

“Excellent quality shirts quick delivery I'm happy 😊”

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Posted 2 years ago

“Fantastic service, ordered my suit and had it delivered within 3 days, top quality 3 piece suit for an amazing price, great value for money and would recommend you,s guys to family and friends, thanks again for a great purchase and I,ll definitely come back again”

Helpful Report

Posted 2 years ago

“Delivered as requested, easy company to communicate with.”

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Posted 2 years ago

“I’ve brought the mods and rockers shirt 3 xl and fits lovely, great quality shirt , can’t wait to see the next mods and rockers shirt”

Helpful Report

Posted 2 years ago

“I ordered two shirts as birthday presents for my partner They arrived promptly but one was delivered in its correct protective packaging and the other a white cotton shirt just placed in the outer postage without any plastic cover on it This is extremely disappointing when paying for a birthday present costing £80 ( per shirt ) Could have been damaged/ stained This needs to be addressed for any customers future orders”

Helpful Report

Posted 2 years ago

“I ordered 2 shirts online, expecting to receive them a few days later. I couldn’t believe it when my package was delivered within a couple of days at most!! I was well impressed, and would recommend the Shirt Store unreservedly:)”

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Posted 2 years ago

“Great Service, would use again no problems.”

Helpful Report

Posted 2 years ago

“Returns form not easily accessible on the website. It states this needs to be included when returning so found this very frustrating.”

Helpful Report

Posted 2 years ago

My Outfit is rated 4.3 based on 730 reviews