My Outfit Reviews

Name: My Outfit
Address: 238 New Row, Telford, TF3 4BS, Telford, Shropshire
Rating: 4.32

4.3 Rating 730 Reviews

51 %

of reviewers recommend My Outfit

Company Reviews

Metrics

4.3

Based on 730 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

Anonymous

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

Anonymous

Anonymous // 01/01/2019

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“Great service”

Helpful Report

Posted 3 years ago

“Ordered a shirt- too small. Sent it back recorded and the company will not respond to any questions as to where the replacement shirt is after 4 weeks of chasing. Does anyone know how to contact this company? I will be taking it up with the credit card company if no response soon”

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Posted 3 years ago

“Easy to order fast delivery .”

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Posted 3 years ago

“Great quality shirt,sizing turns out good Online it looked a touch more matte but i prob should have looked closer at pic”

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Posted 3 years ago

“Ordered a shirt from here that I really liked. The quality was lovely and a really great fit. Ordered 2 more and they were the same. Great job Shirt Store. Thanks”

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Posted 3 years ago

“The quality of the 2 shirts purchased in size xxl was excellent as was the fit. I will buy from the Shirt Store agin.”

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Posted 3 years ago

“I have bought 4 shirts from this company during lockdown and found them efficient and their products excellent. They have been very helpful on the telephone. However recently I have found that they cannot be contacted by telephone. I recently bought a shirt from Guide of London only to find that the next day the shirt was in a 15% off sale. I wanted to see if they would reasonably refund me that 15%. There was no reply so I sent an email also with no reply. Buyer beware.”

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Posted 3 years ago

“Wrong shirt send sent a return form but can't print it off as I don't have a printer frustrated and very up set”

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Posted 4 years ago

“very helpful staff ,good all round service, easy to navigate site.”

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Posted 4 years ago

“Couldn't of asked for anything better. The best item of clothing in my wardrobe. Will be buying again. Impressive!!!”

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Posted 4 years ago

“Always buy Claudio Lugli shirts. Have about 15 and don’t buy anything else. They are superb quality and unusual. Shirt store are very quick to deal with orders. Great service. Highly recommend.”

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Posted 4 years ago

“I returned £400 worth of shirts. I’ve had no refund. Can’t get hold of anyone by phone or email. I’m now going to go through my credit card to get resolved”

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Posted 4 years ago

“Always great service and top designs”

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Posted 4 years ago

“I paid money , 15 days passed i didn't receive any shirt”

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Posted 4 years ago

“Great product at a great price and quickly delivered. Thanks”

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Posted 4 years ago

“Very easy to deal with and fast delivery Kept informed of delivery”

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Posted 4 years ago

“Lovely shirts, fit perfectly, fast delivery.”

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Posted 4 years ago

“The package was dispatched extremely quickly. It is a Christmas present so not yet tried and tested, but looks good quality. Just hope it fits!”

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Posted 4 years ago

“Excellent quality of goods and service always prompt. Keeps me up to date with sale items. A Site ( company ) I would certainly recommend.”

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Posted 4 years ago

“I ordered a shirt, there was an offer for free delivery if you spend more than £30. Still, I was charged £3.99 delivery cost. There was another offer to spend another £1 to get 15% off. That wasn't true either. This is very poor practice.”

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Posted 4 years ago

My Outfit is rated 4.3 based on 730 reviews