The Saw Centre Reviews

Name: The Saw Centre
Address: The Saw Centre, 650 Eglinton Street, Glasgow, Glasgow
Rating: 4.88

4.9 Rating 555 Reviews

98 %

of reviewers recommend The Saw Centre

Company Reviews

Metrics

Info

4.9

Based on 555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Saw Centre:

Industrial wholesale and supply for businesses, tradesmen and DIY enthusiasts. We operate an impressive state of the art CNC factory which allows us to sharpen saw blades, regrind tools and manufacture solid carbide tools with the highest quality and efficiency possible.

Our skilled staff can also weld bandsaw blades to any size. UK wide sales and distribution including our own fleet of vans which currently service businesses in Scotland. Our Glasgow based shop is an Authorised Stihl Dealer and Repair Centre. We also stock a wide range of power tools, accessories and consumables from many well known manufacturers, we also have larger industrial machinery on display such as bandsaws, edge banders, spindle moulders, panel saws and so much more.

Visit Website

Phone:

0141 429 4444

Email:

online@thesawcentre.co.uk

Location:

The Saw Centre,
650 Eglinton Street,
Glasgow
Glasgow
G5 9RP

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The Saw Centre 5 star review on 17th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great customer service”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Couldn't have been more helpful. Great communication and always easy to get hold of. Would certainly use again!”

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Posted 1 year ago

Thank you for a glowing review Alasdair, it will be a pleasure to deal with you again.

Posted 1 year ago

“I sent three saw blades to the Saw Centre for resharpening. They were returned in double quick time and the ones I have used so far have cut very cleanly. I can thoroughly recommend the Saw Centre.”

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Posted 1 year ago

Saw sharpening is our bread and butter John, we're very pleased you liked the quality and efficiency of our service! Thank you for taking the time to leave a review.

Posted 1 year ago

“Purchased Bosch plug cutters x4, website user friendly, price of product acceptable and dispatched time fine, would use again.”

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Posted 1 year ago

Thank you for your review. Glad you liked the website and had a decent experience using The Saw Centre, welcome back any time.

Posted 1 year ago

“Very quick service (blade sharpening)”

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Posted 1 year ago

Thanks for leaving a review! Blade sharpening is our specialty so we're pleased you liked the speed of our service.

Posted 1 year ago

“I sent a mail regarding the issue I had when I received the mower and I have still not had a reply to date.”

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Posted 1 year ago

Hi Vernon, thanks for taking the time to leave your review. Sadly we haven't received your email at all, we've checked our sales email and the website email and the only things we can find with your email address is your confirmation email for the order and the shipment email for your order, could you please let us know which email address you sent your enquiry to so that we can further investigate? This is a really easy problem to fix so we definitely would not have ignored your request on purpose. These clips are designed to break in order to protect the chassis from damage which can be expensive to repair. It's a common problem and most likely this has been damaged in transit either from Stihl Germany to ourselves in Scotland or from us to yourself. Either way we would have still sent you the clip that has broken free of charge because we keep extensive stocks of a wide variety of genuine spare parts for lots of Stihl machinery, and it's such a cheap problem to fix that it doesn't make business sense not to help you. Aftersales is a really important part of our business that we offer all customers. We're going to send you the clip anyway just in case you haven't had this fixed yet, it's fairly straight forward to fit, however if you need any assistance please call us. You could also take it to your closest Stihl dealer, Balgownie Limited or Roy Cowie LBS Ltd, since your machine is under warranty they should be happy to assist you. Kind Regards, Andrew

Posted 1 year ago

Unfortunately we've been unable to get in contact you via the reviews process, your email address or the telephone number you provided on the order. We hope that you received our letter which contained the clip that broke during delivery. We'd love to hear from you, we don't expect you to change your review or anything, we just want to know that you received the clip and your problem has been fixed.

Posted 1 year ago

“Sometimes you come across a company that go above and beyond what are you hope for and this is one of them. As a domestic user rather than commercial I won't be a regular customer but I'll certainly recommend them.”

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Posted 1 year ago

Hi Alain, that's a great review thank you so much for taking the time to leave it.

Posted 1 year ago

“The site was easy to navigate and find the items i wanted, in stock and sent to me the next working day, and at a good price. Will use again and would recommend.”

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Posted 1 year ago

Really glad you found the site easy to use we put a lot of time and effort into that thanks for mentioning it in your review, we're pleased you had an great experience overall!

Posted 1 year ago

“Spoke to Andrew who is very knowledgeable and has excellent advice I would definitely recommend them.”

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Posted 1 year ago

Thank you for taking the time to leave your review and for pointing out one of our staff members, it's really helps us strive to continue to give a good service to all customers.

Posted 1 year ago

“Very good and efficient service.”

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Posted 1 year ago

Thank you for your review! You know where to find us whenever you need your blades sharpened again.

Posted 1 year ago

“Great choice of products, competitive prices and fast delivery. Would recommend.”

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Posted 1 year ago

Hi Stephen, thank you very much for your review we're glad you had a positive experience shopping online.

Posted 1 year ago

“All good. Helpful on phone, told me cheaper to order online once needs identified. Promo delivery too.”

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Posted 1 year ago

Hi Mike, really appreciate the review, glad you had a good experience over the phone and online!

Posted 1 year ago

“Excellent service, would highly recommend this company.”

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Posted 1 year ago

Thanks Stella, we appreciate your recommendation and your review!

Posted 1 year ago

“Perfect thanks”

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Posted 1 year ago

Thanks Brian, appreciate the review!

Posted 1 year ago

“Great customer service Item delivered super fast Highly recommended”

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Posted 1 year ago

Great review thank you very much!

Posted 1 year ago

“Very impressive turnaround thanks”

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Posted 1 year ago

Thanks for your review Anthony! Let us know when you need your blades sharpened again.

Posted 1 year ago

“Quick turnaround, nice job, good price.”

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Posted 1 year ago

Really pleased you like our blade sharpening service Paul, thanks for taking the time to leave your review.

Posted 1 year ago

“Excellent communication and a speedy service!”

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Posted 1 year ago

Thanks Thomas, that's a smashing review, really appreciate you taking the time to do it for us.

Posted 1 year ago

“Very pleased with the saw as described, great quality, fair price and prompt service.”

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Posted 1 year ago

Thanks for your review and for pointing out what you were most pleased with.

Posted 1 year ago

The Saw Centre is rated 4.9 based on 555 reviews