The Saw Centre Reviews

Name: The Saw Centre
Address: The Saw Centre, 650 Eglinton Street, Glasgow, Glasgow
Rating: 4.88

4.9 Rating 529 Reviews

98 %

of reviewers recommend The Saw Centre

Company Reviews

Metrics

Info

4.9

Based on 529 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Saw Centre:

Industrial wholesale and supply for businesses, tradesmen and DIY enthusiasts. We operate an impressive state of the art CNC factory which allows us to sharpen saw blades, regrind tools and manufacture solid carbide tools with the highest quality and efficiency possible.

Our skilled staff can also weld bandsaw blades to any size. UK wide sales and distribution including our own fleet of vans which currently service businesses in Scotland. Our Glasgow based shop is an Authorised Stihl Dealer and Repair Centre. We also stock a wide range of power tools, accessories and consumables from many well known manufacturers, we also have larger industrial machinery on display such as bandsaws, edge banders, spindle moulders, panel saws and so much more.

Visit Website

Phone:

0141 429 4444

Email:

online@thesawcentre.co.uk

Location:

The Saw Centre,
650 Eglinton Street,
Glasgow
Glasgow
G5 9RP

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The Saw Centre 5 star review on 17th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service,fast delivery,good prices would recommend and use again”

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Posted 6 months ago

“Reasonable prices, very quick delivery can't fault Saw Centre”

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Posted 6 months ago

“Used saw centre to sharpen some festool blades that had been dulled on dry oak came back spot on”

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Posted 6 months ago

“No delivery yet so very disappointing”

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Posted 6 months ago

Hi Katherine, we would really have appreciated you get in touch with us regarding your delivery. By not contacting us first you have denied us the opportunity to provide any sort of customer service relating to this issue. We sent a shipment email with tracking details which you could have used to find out where your parcel was and when you could expect it to be delivered. A simple phone call or response to that email is all it would have taken for us to launch an investigation into why DHL hadn't delivered your parcel yet and that would have allowed us to provide to you a level of customer service that we provide all customers. We've investigated the issue anyway; it appears that the parcel made it's way to your local depot, was delayed for a day, was then out for delivery yesterday and has since went missing. The depot are investigating the issue but this can take 24 hours, with it currently being a Friday I would expect to hear back the results on Monday. We'll update you as much as possible at that time. We will of course help you as much as we possibly can (and already are), but please understand that like all online retailers we are occasionally at the mercy of third party suppliers and delivery companies whose attempts to deliver goods on time reflects poorly onto us. We believe your review does not reflect our ability to do business online and that it is more a reflection of DHL's ability to deliver parcels on time. If you would like to leave DHL a review you may do so here: https://www.reviews.io/company-reviews/store/DHL

Posted 6 months ago

Hi Katherine, you still haven't been in touch despite our efforts to contact you. Your parcel was delivered Monday morning so we assume that everything is now fine. And whilst yes your order was delivered a few days late entirely at the fault of DHL it still saddens us that you bypassed us completely and opted to leave a negative review of The Saw Centre without giving us a chance to rectify the issue for you. I'm sure if we were given that chance your review would be at least a little better. We're just happy that you have now received your order, and if you need any assistance with it please do not hesitate to get in touch.

Posted 6 months ago

“Good service Good saw Good price.”

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Posted 6 months ago

“Sharpened all 11 blades sent with no issue .”

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Posted 6 months ago

“The collection and delivery was seamless. Beutifull clean cutting cold saw blades - actually better than when new.”

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Posted 6 months ago

“Great service. Ladder arrived very quickly. Would buy from company again.”

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Posted 6 months ago

“Very speedy and efficient service”

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Posted 6 months ago

“Second time I have used saw center and I will continue to do so. On both occasions they have returned my blades the same day they received them. I've had planner blades and festool table saw blade's sharpened. Probably sharper than they were new. I highly recommend”

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Posted 6 months ago

“Customer service was excellent after a third party delivery mistake. Constant communications until the issue was sorted and order fulfilled. Highly recommended”

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Posted 6 months ago

“Blindingly fast turnaround, so helpful if you want advice. Have had circular saw blades and planer blades sharpened. Superb finish and the blades now cut better than when they were new. Cannot recommend enough!”

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Posted 7 months ago

“Great service 10 out of 10”

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Posted 7 months ago

“Great to do business with, fast and efficient service!”

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Posted 7 months ago

“Good quality product, promptly delivered, could not ask for more.”

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Posted 7 months ago

“The Saw Centre supplied what was ordered on time for a reasonable price with no fuss.”

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Posted 7 months ago

“Excellent service. Very fast turn around sharpened and dispatched on the same day.”

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Posted 7 months ago

“3 blades in less than a week, returned, with the usual point Protection as well as all my original packaging and point protection. Excellent turn around, Should have found you years ago.”

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Posted 7 months ago

“I've sent a few saw-blades to the Saw Center now. All have come back sharp and well protected. Turnaound and delivery is great too. Highly recommended.”

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Posted 7 months ago

“Superb service, circular saw works a treat & great price.”

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Posted 7 months ago

The Saw Centre is rated 4.9 based on 529 reviews