The Saw Centre Reviews

Name: The Saw Centre
Address: The Saw Centre, 650 Eglinton Street, Glasgow, Glasgow
Rating: 4.88

4.9 Rating 529 Reviews

98 %

of reviewers recommend The Saw Centre

Company Reviews

Metrics

Info

4.9

Based on 529 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Saw Centre:

Industrial wholesale and supply for businesses, tradesmen and DIY enthusiasts. We operate an impressive state of the art CNC factory which allows us to sharpen saw blades, regrind tools and manufacture solid carbide tools with the highest quality and efficiency possible.

Our skilled staff can also weld bandsaw blades to any size. UK wide sales and distribution including our own fleet of vans which currently service businesses in Scotland. Our Glasgow based shop is an Authorised Stihl Dealer and Repair Centre. We also stock a wide range of power tools, accessories and consumables from many well known manufacturers, we also have larger industrial machinery on display such as bandsaws, edge banders, spindle moulders, panel saws and so much more.

Visit Website

Phone:

0141 429 4444

Email:

online@thesawcentre.co.uk

Location:

The Saw Centre,
650 Eglinton Street,
Glasgow
Glasgow
G5 9RP

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The Saw Centre 5 star review on 17th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful staff especially Tony in sales who always returned my calls if he was out when I phoned which today is a rarity to get call backs. Had a problem with delivery of my new Honda HRN316 VY lawnmower but that had nothing to do with the saw centre but the pallet company that seemed to be passing on misinformation to them, but it was all sorted in the end. I will definitely use saw center again”

Helpful Report

Posted 1 year ago

“Great saw blades and delivered exactly as promised”

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Posted 1 year ago

“Good service, item delivery was quick and delivered in good condition.”

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Posted 1 year ago

“Found this company by random search and glad I did. Great service and excellent value”

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Posted 1 year ago

“A very good service, speedy turnaround from delivery to return of goods. good price for sharpening my planer blades. All round impressed. thank you.”

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Posted 1 year ago

“first class service ,answered question quickly, very rare service nowdays, thats why i purchased from them, and if i need any saw or wood cutting items they will be the first company i will approach,”

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Posted 1 year ago

“You used DHL who didn't leave it because I wasn't in! (My fault for having a job I guess). So I've got to pi$$ about driving to the centre of Birmingham to get the damn thing...”

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Posted 1 year ago

“Found the parts that I needed easily and they arrived quickly. Would use again.”

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Posted 1 year ago

“Sent Hychika 14" chain for sharpening. Unfortunately, it was the wrong size for their machine. Their Customer Relations were excellent. They offered to send me a new chain, for the same price, but found it was such an unusual size, that they couldn't source one. They sharpened my chain by hand, and returned it promptly. I haven't had a chance to test it yet, but I'm sure it'll be fine. Top marks for informing me at every stage!”

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Posted 1 year ago

“Easy to order, fast delivery and very good price. Do you need anything else?”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Super fast turnaround”

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Posted 1 year ago

“Simple ordering process and prompt delivery. Very happy with my purchase.”

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Posted 1 year ago

“Great service and great customer service”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Couldn't have been more helpful. Great communication and always easy to get hold of. Would certainly use again!”

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Posted 1 year ago

Thank you for a glowing review Alasdair, it will be a pleasure to deal with you again.

Posted 1 year ago

“I sent three saw blades to the Saw Centre for resharpening. They were returned in double quick time and the ones I have used so far have cut very cleanly. I can thoroughly recommend the Saw Centre.”

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Posted 1 year ago

Saw sharpening is our bread and butter John, we're very pleased you liked the quality and efficiency of our service! Thank you for taking the time to leave a review.

Posted 1 year ago

“Purchased Bosch plug cutters x4, website user friendly, price of product acceptable and dispatched time fine, would use again.”

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Posted 1 year ago

Thank you for your review. Glad you liked the website and had a decent experience using The Saw Centre, welcome back any time.

Posted 1 year ago

“Very quick service (blade sharpening)”

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Posted 1 year ago

Thanks for leaving a review! Blade sharpening is our specialty so we're pleased you liked the speed of our service.

Posted 1 year ago

“I sent a mail regarding the issue I had when I received the mower and I have still not had a reply to date.”

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Posted 1 year ago

Hi Vernon, thanks for taking the time to leave your review. Sadly we haven't received your email at all, we've checked our sales email and the website email and the only things we can find with your email address is your confirmation email for the order and the shipment email for your order, could you please let us know which email address you sent your enquiry to so that we can further investigate? This is a really easy problem to fix so we definitely would not have ignored your request on purpose. These clips are designed to break in order to protect the chassis from damage which can be expensive to repair. It's a common problem and most likely this has been damaged in transit either from Stihl Germany to ourselves in Scotland or from us to yourself. Either way we would have still sent you the clip that has broken free of charge because we keep extensive stocks of a wide variety of genuine spare parts for lots of Stihl machinery, and it's such a cheap problem to fix that it doesn't make business sense not to help you. Aftersales is a really important part of our business that we offer all customers. We're going to send you the clip anyway just in case you haven't had this fixed yet, it's fairly straight forward to fit, however if you need any assistance please call us. You could also take it to your closest Stihl dealer, Balgownie Limited or Roy Cowie LBS Ltd, since your machine is under warranty they should be happy to assist you. Kind Regards, Andrew

Posted 1 year ago

Unfortunately we've been unable to get in contact you via the reviews process, your email address or the telephone number you provided on the order. We hope that you received our letter which contained the clip that broke during delivery. We'd love to hear from you, we don't expect you to change your review or anything, we just want to know that you received the clip and your problem has been fixed.

Posted 1 year ago

The Saw Centre is rated 4.9 based on 529 reviews