The Saw Centre Reviews

Name: The Saw Centre
Address: The Saw Centre, 650 Eglinton Street, Glasgow, Glasgow
Rating: 4.88

4.9 Rating 555 Reviews

98 %

of reviewers recommend The Saw Centre

Company Reviews

Metrics

Info

4.9

Based on 555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Saw Centre:

Industrial wholesale and supply for businesses, tradesmen and DIY enthusiasts. We operate an impressive state of the art CNC factory which allows us to sharpen saw blades, regrind tools and manufacture solid carbide tools with the highest quality and efficiency possible.

Our skilled staff can also weld bandsaw blades to any size. UK wide sales and distribution including our own fleet of vans which currently service businesses in Scotland. Our Glasgow based shop is an Authorised Stihl Dealer and Repair Centre. We also stock a wide range of power tools, accessories and consumables from many well known manufacturers, we also have larger industrial machinery on display such as bandsaws, edge banders, spindle moulders, panel saws and so much more.

Visit Website

Phone:

0141 429 4444

Email:

online@thesawcentre.co.uk

Location:

The Saw Centre,
650 Eglinton Street,
Glasgow
Glasgow
G5 9RP

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The Saw Centre 5 star review on 17th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very happy with the product and next-day delivery to the Highlands and Islands - I wish buying online was always like this.”

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Posted 3 years ago

Thanks for taking the time to leave a review! That's great to hear regarding your delivery!

Posted 3 years ago

“No previous contact, but an impressively quick turnaround to our first order (which arrived within 24H),”

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Posted 3 years ago

Thank you for your review, pleased you liked the speed of our delivery service!

Posted 3 years ago

“Excellent customer service: phone call to explain slight delay in despatching part of my order which was then hand delivered so that I received it before Christmas. Helpful and friendly staff. Thoroughly recommend this firm.”

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Posted 3 years ago

Thank you so much for taking the time to write a review! The chap who hand delivered the rest of your order really went above and beyond the normal level of customer service and it's so appreciated that you mentioned it here (and in the lovely email you sent the company before Christmas). Thank you for the recommendation!

Posted 3 years ago

“Arrived as said. Product good”

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Posted 3 years ago

Thanks for your review Marcus, short and sweet, we appreciate it!

Posted 3 years ago

“Great price, free shipping and very prompt delivery. It’s a Christmas present so haven’t used the Saw yet.”

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Posted 3 years ago

Thank you for your review. If you need any help or advice with your chainsaw we are authorised Sithl dealers and we'd be more than happy to help.

Posted 3 years ago

“Really good price for the product I was after (£50 less than toolstation/screwfix) really quick delivery, packaging was a bit scruffy. But that's the only fault”

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Posted 3 years ago

Thank you for taking the time to leave a review, it's good to know that we're competitive (especially with some of the giants out there). Packaging can be a bit scruffy at times we agree, this is because we re-use as much packaging from our warehouse as we can in an attempt to remain as eco-friendly as possible, rather than creating extra packaging and more work for recycling centres.

Posted 3 years ago

“My order was dispatched and received within 3 days which in the run-up to Christmas was a pleasant surprise. It was well packed and arrived in good condition.”

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Posted 3 years ago

Thanks James we really appreciate you taking the time to leave a review!

Posted 3 years ago

“Great had stock and delivered quickly”

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Posted 3 years ago

Thank you for your review Robin!

Posted 3 years ago

“Brilliant service. Purchased Stihl RMA235 Lawnmower online, very competitive price. Member of staff Tony rang me to say it was the last one and wasn't in the box it came with, would I mind and putting a freebie in as a kind gesture. Mower arrived within 24hrs to my address in SW England. Unfortunately, the grass catcher was damaged during transit and the handle wingnut bolt not threading properly, however, when i contacted the Saw Centre the same member of staff arranged replacements with no quibble, which arrived quickly and were in order. The staff were so friendly and helpful, and i look forward to using my new mower when the grass starts growing again!”

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Posted 3 years ago

Thank you for taking the time to write such a detailed review! Unfortunately, things do go wrong sometimes, but we're pleased you liked how we dealt with it, customer service is really important to us and your review reflects the lengths we go to accurately. Thank you!

Posted 3 years ago

“quality service”

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Posted 3 years ago

Thank you Martin for taking the time to leave a review we really appreciate it.

Posted 3 years ago

“Great product, good price, fast delivery. Overall a great service.”

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Posted 3 years ago

Thank you for the review! Seems like this should be a 5 I'm wondering what we could've done to improve upon it. Nevertheless, thank you very much.

Posted 3 years ago

“Very quick and easy ordering process & fast delivery.”

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Posted 3 years ago

Thank you for the review! We've improved our website a lot since our re-launch last year thanks for noticing!

Posted 3 years ago

“Knowledgeable and helpful staff both customer facing and those contacted by email and phone. Easily accessible location with parking for uplift. Initially visited the shop, Item required not stock but WEB / Email / phone contact and purchase same day and plate compactor in shop for pickup in 3 days. Excellent service all round.”

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Posted 3 years ago

That's a great review Hugh, so pleased you were impressed with our service! Thank you so much for taking the the time to write it, and if you need anything else please don't hesitate to get in touch.

Posted 3 years ago

“Good reliable speedy service”

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Posted 3 years ago

Thanks Paul, appreciate the review!

Posted 3 years ago

“Great service will use again”

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Posted 3 years ago

Nice one Gerald, can't wait to have you back!

Posted 3 years ago

“Extremely helpful staff and would highly recommend this company for their knowledge and product range.”

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Posted 3 years ago

Thank you for your review and recommendation Caroline, hope to see you again soon!

Posted 3 years ago

“Great service. Delivery very good. Would use them again.”

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Posted 3 years ago

Hi Ian, thanks for leaving a review! We're very pleased you would consider using us again!

Posted 3 years ago

“very good service”

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Posted 3 years ago

We're really glad you liked the service we provided. Thanks for taking the time to write a review.

Posted 3 years ago

“The item which was in short supply nationally (discontinued) was available, and at a reasonable price. Delivered within 24hours in perfect condition.”

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Posted 3 years ago

Unlike some suppliers online we actually carry a lot of Stihl stock. Thank you for taking the time to leave a review Jack, it's really appreciated and we're hyped you had a good experience!

Posted 3 years ago

“Knowledgable and helpful staff. Good equipment. Prompt delete very”

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Posted 3 years ago

We do know our stuff, always here to help if you need anything! Thank you for the good review.

Posted 3 years ago

The Saw Centre is rated 4.9 based on 555 reviews