The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 848 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent quality of rug and also very quick delivery”

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“Not used them before but have been very impressed by both the range and good value of their rugs. Will visit them again”

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“Excellent service and rug exactly as pictured - very pleased and would recommend you to others.”

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“Very helpful, sent pics to me before buying bokhara rug, excellent price compared to elsewhere, next day delivery, overall brilliant service”

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“Speedy delivery. Lovely rug which sits in place with an anti slip base underneath. Thank you”

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“This is my first time dealing with the Rug company and their service is one of the best I have ever received on a on-line shop experience. They are quick to react to anything you ask of them and the quality of their Rugs is superb my advice is do not go anywhere else for a quality RUG. Or you lose out. Winston S.Stewart”

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“Quick,efficient service and quality product”

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“loved the rug .beautiful”

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“Overall a very easy experience to replace an old worn rug. The website was easy to navigate. Ordering was easy. There rug I ordered arrived well within the specified time frame. The follow-up e-mail to check delivery of the rug was also appreciated.”

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“I have made two purchases from this company and been very happy with both. The range of rigs is great and the search functions are good that you can narrow down what you want easily. The flexibility of range of sizes for each rug is great as there is always something to fit. I think the values are good, I have bought wool rigs and they are great quality at reasonable prices. After ordering the delivery usually arrives within 5 days and very professionally wrapped etc. I would definitely buy from them again and recommend.”

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“Fabulous rug it’s better than the picture”

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“Quality product. Amazing service! The guys were really positive and helpful with my purchase. Will definitely recommend.”

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“Beautiful high quality rugs arrived quickly and did not disappoint - would highly recommend”

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“I was looking for a change in colour and design for a new hearth side rug. The Rugs Warehouse had the ideal choice. Very well priced and the service was great.”

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“Very good value. Rug is nice and thick exactly as advertised. Only slight issue the colour not exactly as I thought but this is what happens when ordering online.”

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“Beautiful rug I’m very happy with it . Was told within 16 weeks as it is a sheepskin ,then lockdown but it came much sooner we’ll packaged .would definitely purchase from rugs warehouse again”

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“Beautiful cream rug, excellent quality for the price. Good communication. Fast and efficient delivery.”

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“Ordered large 200 square rug and a large 80x230 runner (Matching set in Twilight Silver) and they are stunning. Beautiful deep pile and exactly the colour I wanted. Ordering was simple and delivery very quick. Very happy customer”

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“Fast delivery and great product, really happy with our purchase. We had seen the same rug elsewhere at a considerably higher price so to find it at this price was brilliant! Thank you!”

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“Easy to view the selection of rugs. Item matched the description and the colours shown. Good quality product . Arrived on time and well packed .”

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The Rugs Warehouse is rated 4.9 based on 848 reviews