The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 842 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“This is the second rug I have purchased from The Rugs Wharehouse. I found the website easy to find exactly what I needed. The rug arrived within days - I was kept well informed of the delivery date and time and it arrived within the 2 hour slot allocated. Well packaged and absolutely delighted with quality and colour. Will definitely use them again and recommend to my friends. Well done Rugs Wharehouse!!”

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“Easy ordering, fast delivery, well packaged and looks great! What more could you ask for.”

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“We chose our rug on line and just hoped that the colours were true and the quality was good. We were not disappointed. Thank you!”

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“I ordered two rugs for my hallway, from the Living Treasures range in rust colour, pure new wool. They arrived very quickly, and the colour and design look eleven better than in the pictures. I am very happy with the quality of these rugs and the excellent service from the company”

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“Beautiful rug extremely pleased”

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“Good quality, excellent service”

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“Beautiful rug, perfect for my living room. Amazing service. The Rugs Warehouse called me to arrange delivery on a day that suited us. Perfect.”

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“There was a lot of choice on the Rugs Warehouse website and I found the rug that I was looking for. Ordering was easy and it arrived very quickly. I am very pleased with both the rug and the service. I would recommend Rugs Warehouse.”

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“The Rugs Warehouse offered the lowest prices for Galleria rugs on the internet. Ordered late Wednesday, delivered free on Friday with excellent communications provided throughout.”

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“The Rug is ideal for our room and the service exemplary. The website was very helpful and the quality of the colour photography outstanding which is crucial when choosing an item remotely”

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“More than happy with the service, quality and certainly the price of our new rug. Beautiful vibrant colours”

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“Great business. People that wanted to help us rather than just shift stock. We appreciated their attitude and found their ideas and comments helpful. Should also say we did not buy one of their more expensive ranges, in fact by their standards our spend was pretty modest but they were still interested in us and wanted to help. Guess our only issue buying a rug from images. We live close enough to them to visit the warehouse - exactly what we did for this purchase. Regardless of the vendor I would not buy a rug based solely on internet images - just a personal preference to see colours for real and to handle the product.”

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“Just received our new rug. Very impressed with the quality and service we received from the Rugs Warehouse company. I would recommend the company to anyone looking to buy a new rug.”

The Rugs Warehouse 5 star review on 1st April 2023

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“Excellent service from order to delivery ! Ordered runner for hall - delighted with look and quality”

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“This was a great purchase. Good quality and delivered quickly with good communication from Rug Warehouse.”

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“First class service and delivery . Would definitely recommend and have no hesitation in using again .”

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“Easy to order, delivered on time equals excellent.”

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“We are thrilled with our new hall runner. The colours are rich and beautiful and the feel underfoot is luxurious. The rug was despatched very promptly and delivered within 48 hours. Very impressed!”

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“The hallway rug looks great, really pleased with the quality and price.”

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“Beautiful rug, exactly as illustrated and described. Excellent delivery service in terms of time (fast), communications and wrapping - thank you”

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The Rugs Warehouse is rated 4.9 based on 842 reviews