The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 842 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“Looks very good”

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“Good Quality rug. No issues with the order. I would happily use them again”

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“Amazing service. Website easy to use. Plenty of choice. Delivery within expected timeframe. So pleased with my purchase and will happily order again.”

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“Very pleased with the service and the rug would recommend you to any one.”

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“Very good rug for the price. Excellent service and delivered in good time xxx”

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“Absolutely lovely rug, great quality, colour and thickness Lovely to walk on and looks great . Would recommend Rugs Warehouse.”

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“Excellent service, with updates on delivery and efficiency.”

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“everything went smoothly and the rug arrived. I have yet yo unpack it properly but I am hoping it will be fine. Many thanks for keeping me informed throughout the whole process.”

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“Staff were very helpful, arranged my order to the size I wanted and delivery was earlier than predicted. A great Service.”

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“After months of searching we finally found our perfect rug. We had to wait a few weeks for our rug to be made and shipped from Italy, but it was well worth the wait, the rug is beautiful, better than the pictures. Great service, great product, what more could you want.”

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“Delivered quickly as promised, high quality product.”

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“Excellent customer service (ordered by phone) - my beautiful rug arrived a day early - very pleased and would recommend.”

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“Excellent value and good service .”

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“I am very happy with my Rug, Definitely order from this company again, very quick to deliver, a day earlier than they said. Rug is just like picture. 👍”

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“Very pleased with service and product,Excellent.”

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“Outstanding service, excellent product at a great price. Kept up to date at all times, even when slight delay I was kept fully informed, would definitely recommend.”

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“Pleased with my rug and good communication from the seller re delivery date etc.”

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“When the rug first arrived and hadn't laid flat, I wasn't too sure I had ordered the right rug but now it's had a couple of weeks to sort itself out I am happy with how it looks. It feels super soft under foot and is the quality you would expect for the price tag. Overall it is a nice rug and compliments the new Grey paintwork in the living room quite well.”

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“Very pleased with our Persian runner rug - good delivery and customer service. The pile and comfort under foot is soft and warm and it looks good too.”

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“Amazing service. Ordered Sunday, rugs arrived Tuesday, delivery notifications too and the rugs are exactly as shown and described- very happy customer and would recommend them and buy from them again. Thank you”

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The Rugs Warehouse is rated 4.9 based on 842 reviews