The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 842 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“Delighted with our rugs. very prompt service and delivered without issue.”

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“I received my rug in good time and was very pleased with the quality of it. It fits perfectly in my sitting room on the wooden floor adding warmth and softness to the room. The colour coordinates well with the furnishings. Very satisfied.”

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“Great company to deal with, respond quickly, very fast delivery, even to far north Highlands. I ordered the red Ascot rug, lovely deep rich colour, well made and looks and feels luxurious. Have ordered more rugs from this company. Would certainly recommend.”

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“Good quality and service but the colour of the rug was much darker than it looked on the internet and although described as grey with brown, in some lights looked quite blue. However I liked it enough to keep and pleased overall with purchase.”

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“Lovely quality Bokhara rug. I bought for a bedroom and it looks beautiful. Really pleased 😀”

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“Prompt service arrived on time looks lovely no creases very pleased customer service very good too answered my question very promptly”

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“A professional service offered in a friendly and helpful manner. The product met all of our expectations in terms of price and quality. I can highly recommend to others.”

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“Beautiful carpets and excellent quality. Delivered on time and kept informed every step of the way. I’d recommend The Rugs Warehouse.”

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“Very good product backed up with an excellent service”

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“Love my new rug and it arrived very quickly. It has really brightened up my lounge.”

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“Quick delivery and am pleased with the rugs”

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“There is such a large selection you are bound to find something that will suit your space. Mine is a little darker blue than it looked on the screen, but looks even better in the room than I thought it would, and it seems like good quality and feels comfortable underfoot. It arrived much sooner than the website had suggested and I am very happy with it.”

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“Excellent service, great communication & on time delivery thank you”

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“I answered your previous email to say yes I had received the rug and was very happy with it thank you”

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“First class service all the way ,this is the second time we have used rug warehouse and I know it won’t be the last”

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“Great product, service and communication. Highly recommended”

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“Really pleased with my new rug. It came safely, well packed and nicely rolled. It was exactly what I ordered. The order was processed swiftly and it was five star service. I would highly recommend this company.”

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“Excellent service - arrived very quickly and love the rug and good quality.”

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“I was delighted with my rug, the size, quality and colours were just as shown in the picture. Very happy customer.”

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“Really impressed with the quality of our rug. Also the website was easy to use with excellent product information and images. Delivery was quick and efficient. Highly recommended.”

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The Rugs Warehouse is rated 4.9 based on 842 reviews