The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 848 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“Brilliant service.Rigs matched the picture shown, good value for quality. Delivery very swift and easy.”

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“Great rug and efficient service”

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“Very wide range to choose from and excellent value for the money. Efficient prompt delivery with follow-up to check received. No problems so nothing to be resolved!”

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“Highly recommend to buy from here. Top service and quality of rugs.”

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“Lovely quality rug, exactly as I expected, delivered promptly. Excellent!”

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“Very good customer service experience from start to finish. They even took the time out to browse their website and send me choices as I could not make my mind up. The rug arrived in good time and looks exactly like the picture on the web. Extremely pleased with this as it is good quality wool and looks perfect under my wooden dining table. I definitely recommend Moorlands rug.”

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“Thanks for the good service. Rug arrived swiftly and reflected the advert on-line. We also received a follow up e-mail to check that we had received it.”

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“Lovely product and great service”

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“Arrived promptly and look very nice, better than I expected.”

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“Delighted with your first class service and also wih my rugs. Communication from start to finish was excellent. Thank you.”

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“I have been impressed with the service I received from Rugs Warehouse. I had been looking for a particular rug which I had purchased several years ago from another seller but had been unable to find the same design, although the manufacturer still listed it. Rugs Warehouse was able to email me when it became available and I ordered my rug and received it within days. I wouldn't hesitate to recommend this company.”

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“Rug arrived promptly as described. I am very pleased with it”

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“Arrived ahead of schedule, completely as described and packed safely in an environmental fashion. Would recommend”

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“Despite the delays due to covid the customer service team were efficient and helpful. The rug was perfect and arrived on the day I was told to expect it. It is superb”

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“Brilliant service and the quality of the rug is fantastic. I am very pleased and it is just what I needed!”

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“Fantastic service from start to finish. Quality of the rug exceeded my expectations and extremely pleased with the product received and would definitely purchase again from the Rug Warehouse.”

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“It looked same as website, right sizes and colours. Quality seems to be reasonable. It arrived promptly and we were informed of delivery time. Would buy again from them.”

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“Brilliant rug and great service too, recommend highly”

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“excellent phone and on line reat service from this company......i will definately use them again. Just a bit weird though that delivery stated was 6-9 weeks and it turned up in 10 days.”

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“Very happy with my purchase exactly what I was looking for”

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The Rugs Warehouse is rated 4.9 based on 848 reviews