The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 842 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“Highly professional, kind and considerate with nothing being too much...the whole ethos is one of making the customer feel comfortable. And with expert advice....and outstanding customer service!”

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“Truly a match for my lounge, rug is excellent a work of skilled artisans. Kat was a great help, fast and efficient delivery would use them again”

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“After looking for a rug for many weeks I found one I liked from The Rugs Warehouse. They were knowledgeable and helpful and the rug was delivered very quickly. I am very pleased.”

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“Really excellent service. Knowledgeable and friendly staff. Beautiful selection of rugs. We were almost spoilt for choice!”

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“Brilliant service with very professional and prompt delivery time.,”

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“Customer service first class keeping me informed on the rug’s progress to delivery. Beautiful rug at a good price. All in all very satisfied.”

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“Lovely rug, super fast delivery.”

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“Helpful, knowledgeable and friendly. Extensive range of rugs. In these days of online shopping, it's great to have a showroom to visit. I got great advice and was so pleased with the one I bought, I've gone back for another.”

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“I am absolutely delighted with my new rug.It arrived perfectly packed, within the stated time and the colour is exactly as advertised. Compliments keep coming !”

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“Good quality. Fast delivery. Will definitely buy from again.”

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“I cannot recommend The Rugs Warehouse enough. Throughout our entire rug transaction, from the beginning to the end, the customer service was exemplary and extremely responsive. You knew you were in safe hands the entire time.”

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“Very pleased with the quality of the rug . Goes lovely in the room.”

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“Rug was perfect for what I needed. I might buy a bigger matching one.”

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“Lovely quality ring delivered on time. Very happy !!”

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“I am extremely pleased with the friendly service I have received and the help of choosing of my rug. I would not hesitate to use them again.”

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“Great selection of rugs, incredibly helpful and knowledgeable staff. I had spent quite some time looking for a rug and The Rug Warehouse opened up so many options, they were able to have a rug made to colour I wanted at the same cost as a stock item. The rug is ther perfect colour, fabulous quality and I am delighted. I cannot recommend highly enough, fantastic customer service.”

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“There are a lot of companies selling rugs on the internet. Many have no sense of customer service and many list stock as in that isn't. The Rug Warehouse is fantastic. I have ordered several rugs over several years and each time, I had advice on the phone. Calls are always answered and the rug is always seemed to arrive within 48hrs with an excellent courier. I highly recommend this business.”

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“Very pleased with the rug. Looks great!”

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“Beautiful rug at a competitive price with free delivery!”

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“the rug is better than we could have ever hoped for it looks stunning we are over the moon”

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The Rugs Warehouse is rated 4.9 based on 842 reviews