The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 848 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“Bought a hall runner arrived quickly and is great quality and value for money, modern and looks great too. Feet sink into it, it looks as the picture does on website.”

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“After shopping around for the rug I wanted, rugwarehouse was by far the cheapest and super quick delivery. Will definitely use again.”

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“So pleased with my new rug. Just as advertised and delivered very quickly.”

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“Easy to select the rug I wanted from the website. Ordering system was straightforward and delivery was received within 2 days.”

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“Lovely rug good quality”

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“Rapid delivery, good communication and rug was as described. Will definitely be using again. Great value too.”

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“Delighted with the rug I purchased, arrived very quickly. Very good service and excellent value for money.”

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“In fact excellent I’m impressed with your helpfulness I chose the wrong size and there was no problem with exchanging it for the correct one you kept me up to date with everything very impressed already have told people about you and no hassle”

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“Great service - the rug came quickly and was very pleased with it.”

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“Amazing rug, great quality, well wrapped for delivery.”

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“No issue at all with the order. It arrived really quickly and looks great.”

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“Great selection. Good pricing. Fast delivery.”

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“Easy website to navigate and purchase from. Fast despatch, only thing that let it down was the time parcel force took to move the rug from depot to depot but that's outwiththe Rugs Warehouses' control.”

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“Rug was delivered quickly and we were pleased with the quality, colour and price. We have a very happy dog who can’t decide which bit is most comfortable to lie on 😊”

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“Pleased both with the rug and the speed of delivery.”

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“Excellent service and updates regarding my order. Quick delivery and fab rug exactly as expected . Will order from these guys again and again for all my future rug purchases. Thanks very much! Highly recommend:)”

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“I am very impressed with the quality of my rug and the speed in which I received it.”

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“Very efficient staff and helpful.”

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“We’re very pleased with our rug. High quality, and just the right size for our living room. Has transformed the whole living room. Quick delivery. Efficient customer service.”

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“The guys at Rugs Warehouse were very helpful from first phone contact, through visit to store and follow up after delivery. Although it is not practical for every item to be physically stocked in store, we were able to see and touch similar rugs (style, size and pattern) in order to make our choice. Great selection of rugs at a fair price. Good service and aftercare.”

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The Rugs Warehouse is rated 4.9 based on 848 reviews