The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 842 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“Delighted with the rug I purchased, arrived very quickly. Very good service and excellent value for money.”

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“In fact excellent I’m impressed with your helpfulness I chose the wrong size and there was no problem with exchanging it for the correct one you kept me up to date with everything very impressed already have told people about you and no hassle”

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“Great service - the rug came quickly and was very pleased with it.”

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“Amazing rug, great quality, well wrapped for delivery.”

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“No issue at all with the order. It arrived really quickly and looks great.”

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“Great selection. Good pricing. Fast delivery.”

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“Easy website to navigate and purchase from. Fast despatch, only thing that let it down was the time parcel force took to move the rug from depot to depot but that's outwiththe Rugs Warehouses' control.”

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“Rug was delivered quickly and we were pleased with the quality, colour and price. We have a very happy dog who can’t decide which bit is most comfortable to lie on 😊”

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“Pleased both with the rug and the speed of delivery.”

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“Excellent service and updates regarding my order. Quick delivery and fab rug exactly as expected . Will order from these guys again and again for all my future rug purchases. Thanks very much! Highly recommend:)”

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“I am very impressed with the quality of my rug and the speed in which I received it.”

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“Very efficient staff and helpful.”

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“We’re very pleased with our rug. High quality, and just the right size for our living room. Has transformed the whole living room. Quick delivery. Efficient customer service.”

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“The guys at Rugs Warehouse were very helpful from first phone contact, through visit to store and follow up after delivery. Although it is not practical for every item to be physically stocked in store, we were able to see and touch similar rugs (style, size and pattern) in order to make our choice. Great selection of rugs at a fair price. Good service and aftercare.”

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“The rug was bought as a replacement of an original oriental rug that was ruined so we had to replace from insurance the rug chosen was of same design colour was good from viewing on line - but obviously quality of no comparison to original - but very pleased with new rug chosen for the price”

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“Very pleased with the rug. Exactly what we wanted and swift delivery.”

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“Great service and delivery arrangements. The Calvin Klein Aqua Ombre rug was perfect. Looks beautiful and really good quality. Would recommend The Rugs Warehouse.”

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“Prompt ,professional service, contacted throughout the order and delivery process And the rug was exactly true to the web pictures it was a perfect match for our lounge decor”

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“Great product at a great price delivered promptly with great customer service”

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“Delivery prompt and well packaged ,colour a bit darker than l hoped but such a lovely rug l need to keep it ,cat loves it too.”

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The Rugs Warehouse is rated 4.9 based on 842 reviews