The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 842 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“The Rugs Warehouse has a huge range of interesting and varied rugs. They were very efficient in arranging for me to exchange one I bought but found it wasn't quite what I wanted. The delivery van arrived on time and had the requested label for return all ready. I am delighted with the new rug which is of excellent quality.”

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“very helpful advice from the staff. Delivered within a week of ordering. Good value”

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“Delighted with my new rug, I was trying to match it to one I have had for many years but it now looking tired. They were so helpful and took the time to send me some pictures of the rug samples front and back with a very in depth description. I would recommend this company and I will here first before going round the shops. Thank you Rug Warehouse.”

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“The most delightful Rug shop in the world. Just visit them and you'll know. Amazing knowledge of the people in the shop and great products. Loved the experience and loving our rug.”

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“The Rugs Warehouse offers a great choice, competitive prices and excellent service. Kat in particular went the extra mile to source our latest rug and arrange speedy delivery. Overall an excellent service. Many thanks !”

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“Good selection of rugs. Found exactly what I was looking for at good price.”

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“Fast delivery, really lovely rug .”

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“The Rugs Warehouse have been excellent. I was kept informed of the progress of my order at each stage and my rug arrived on time exactly as predicted from the start. Staff have been friendly and helpful and my new rug is absolutely beautiful. Thank you everyone.”

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“Efficient service - lovely product. Very pleased!”

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“Extensive choice. Quick delivery and rugs were very good quality and reasonably priced. Will use again”

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“Bought a hallway runner, much better quality than any previous companies i have bought from. Would highly recommend.”

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“What a fabulous company. Great website, great product selection, good quality and value for money. But best of all is their superb customer service. I had to swap a rug for a larger size and it couldn’t have been easier. The Customer Service Team were prompt, polite, professional, patient (as I’m no good with tech) and unbelievably helpful.”

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“Rug delivered within 3 days and was just what I ordered. Very pleased with the purchase”

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“I am delighted with my beautiful rugs, I have had a bedroom decorated with muted oriental overtones and they match in perfectly. colours exactly as shown your website, thanks again.”

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“Very quick response to our initial query regarding availability. Delivered promptly. Good communications from courier. A very nice rug, too.”

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“Perfect and exactly what I wanted with great quality.”

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“Excellent service and wonderful choice of rugs Thankyou !”

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“Rug was of very high quality as promised.”

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“Rug arrived promptly and was of very good quality”

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“A* customer experience. Rug arrived safely well packaged and in short time. Thank you for hassle free service”

The Rugs Warehouse 5 star review on 8th June 2023

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The Rugs Warehouse is rated 4.9 based on 842 reviews